Crashplan exiting consumer market - the hunt for a new provider.

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BDFL - Memuneh
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#1851071 23-Aug-2017 10:37

timmmay:

Sam91:

This sucks. My brother is a disorganised photographer. Pretty much every photo he takes ends up on a hard drive. This has led to him having something like 40 external hard drives lol. Most of the data is doubled up, but in no particular order. In the absence of any backup plan, my plan has been to push as much of this data up to Crashplan, so if a hard drive dies, at least it might be in the cloud. I have 2 Mac Minis running around the clock, each Mac Mini has its own subscription (I figured they were throttling). Anyway, this completely stuffs up this plan. The price per computer has doubled, and it looks like you can only migrate 5TB across to a new account from an old account. Surely you should be able to migrate all your data across, rather than having to upload it again.

If he's a professional that's really not on.

He's basically guaranteed to lose data. You should probably get him onto a NAS that has plenty of storage and is expandable, have that backed up somewhere automatically, and get him to migrate all his data systematically to the NAS.

The problem with NAS is that it's a cost upfront (hardware and storage). But then people go buying drives left and right to keep up with their non-NAS/planned "backup" until they lose everything and cry.

DarthKermit

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#1851102 23-Aug-2017 11:09

Tis a bit of a worry with these third party storage companies closing down.

Stu

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#1851103 23-Aug-2017 11:11

Crashplan/Code42 isn't closing down. They're just altering their service offerings.

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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jonathan18

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#1851109 23-Aug-2017 11:20

davidcole:

Another one is iDrive....but currently for a single machine backup (which is mostly what I have...even though I do actually backup up multiple machines to a central server with crashplan) backblaze does seem to be the best.. Or i switch to crashplan business.

I don't think carbonite will work for me as I have a server os.

To get around the client backups, there are apps like urbackup or veem...but I'll probably switch those to copy to a central server location. It was handy to have this in crashplan in individual clients for accidental screwup restores.

I tried out iDrive earlier this year and gave up within days. The upload speed was something farcical, despite having ok fibre (100/30). To upload my few hundred GBs was going to take weeks if not longer - returning to OneDrive (yes, I know it's not a true 'backup' solution!) the same amount of data was uploaded overnight. I also found the app very un-user-friendly. Luckily there's a money-back promise they meet if you close the account within a few days, which I took advantage of...

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#1851124 23-Aug-2017 11:26

timmmay:
Rolling your on backups is fine, but using your own storage increases risk. All hard drives fail, and big providers keep multiple copies of data - often in different data centers.

My "rolling your own backup" thread is many pages of musings, but if you want to see what I ended up actually doing you can read the answer here.

TLDR: S3, B2 and Glacier. Up front cost of $30 or so for software, costs me about $2 a month for US based storage. I could store in Sydney but it costs a little more, and I get 100Mbps uploads to the US because they're done in parallel.

Thanks for this Tim, I have been mulling over how best to use glacier and cloudberry vs arq. This has been very helpful

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#1851129 23-Aug-2017 11:27

jonathan18:

davidcole:

Another one is iDrive....but currently for a single machine backup (which is mostly what I have...even though I do actually backup up multiple machines to a central server with crashplan) backblaze does seem to be the best.. Or i switch to crashplan business.

I don't think carbonite will work for me as I have a server os.

To get around the client backups, there are apps like urbackup or veem...but I'll probably switch those to copy to a central server location. It was handy to have this in crashplan in individual clients for accidental screwup restores.

I tried out iDrive earlier this year and gave up within days. The upload speed was something farcical, despite having ok fibre (100/30). To upload my few hundred GBs was going to take weeks if not longer - returning to OneDrive (yes, I know it's not a true 'backup' solution!) the same amount of data was uploaded overnight. I also found the app very un-user-friendly. Luckily there's a money-back promise they meet if you close the account within a few days, which I took advantage of...

Yeah it does seem a little slow. But then again I always found Crashplan a little slow....and I'm kinda hamstrung by the client OS compatibility issue, in that these guys seem to be the only ones that will allow a server os (even though I'm a home user).

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#1851132 23-Aug-2017 11:30

Have not actually seen this email hit my inbox yet...

Looks like it will be time to move platforms for backups i suppose.. Backblaze is looking good..

Suppose benefit would be possibly having a better client than crashplans (which averages 1-2GB memory usage on my machine)

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#1851148 23-Aug-2017 11:49

After this gutting email I was actually considering staying with Crashplan for the convenience but as they only allow you to roll-over 5TB of data to Small Business that's out for me - I have over 10TB stored. And no comupter-to-computer backups - not convenient given how much time the computer spends checking versioning - I need a proper continuous backup. Given those factors it's a no brainer - move and never go back. So I lose all my versioning for the last 3 years.

Pricks.

timmmay

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#1851169 23-Aug-2017 11:55

cadman:

After this gutting email I was actually considering staying with Crashplan for the convenience but as they only allow you to roll-over 5TB of data to Small Business that's out for me - I have over 10TB stored. And no comupter-to-computer backups - not convenient given how much time the computer spends checking versioning - I need a proper continuous backup. Given those factors it's a no brainer - move and never go back. So I lose all my versioning for the last 3 years.

Resilio Sync is good for computer to computer sync, but it doesn't do versions as such. I use it to backup my phone to my PC, all my families computers around the world to my computer, and ad-hoc sharing of files with friends.

cadman

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#1851175 23-Aug-2017 12:03

timmmay:

Sam91:

This sucks. My brother is a disorganised photographer. Pretty much every photo he takes ends up on a hard drive. This has led to him having something like 40 external hard drives lol. Most of the data is doubled up, but in no particular order.

If he's a professional that's really not on.

He's basically guaranteed to lose data. You should probably get him onto a NAS that has plenty of storage and is expandable, have that backed up somewhere automatically, and get him to migrate all his data systematically to the NAS.

He is an 'arteest'. You simply cannot organise them. They just don't follow the rules of logic. I have a friend just like that - 20 years of electronic data scattered far and wide, no logical folder or file naming structure and that which there is is usually misspelled which means searches with just a few characters. Honestly, trying to find anything is like staring into the face of madness. No matter how many times you tell them "If you ever want to find this again you need to have some starting point - anything..." they don't listen - their eyes glaze over and they're back to day dreaming about total bollocks.

freitasm

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#1851181 23-Aug-2017 12:05

hio77:

Suppose benefit would be possibly having a better client than crashplans (which averages 1-2GB memory usage on my machine)

Yes, I'm counting on getting back some of the 800MB RAM the Crashplan uses...

cadman

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#1851184 23-Aug-2017 12:08

timmmay:

cadman:

After this gutting email I was actually considering staying with Crashplan for the convenience but as they only allow you to roll-over 5TB of data to Small Business that's out for me - I have over 10TB stored. And no comupter-to-computer backups - not convenient given how much time the computer spends checking versioning - I need a proper continuous backup. Given those factors it's a no brainer - move and never go back. So I lose all my versioning for the last 3 years.

Resilio Sync is good for computer to computer sync, but it doesn't do versions as such. I use it to backup my phone to my PC, all my families computers around the world to my computer, and ad-hoc sharing of files with friends.

I already use Resilio Sync to sync current work folders to my phone for on-site immediate access to them and for common things between my PCs like my general data folders and to push stuff out to friend's computers to eliminate the need for Dropbox, GoogleDrive, YouSendIt etc. I also use the older BittorentSync on my phone for other tasks like media to watch if I find myself with some spare time and I'm not at home.

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#1851186 23-Aug-2017 12:10

My backup set is 4.9TB, so I'll definitely be migrating to CrashPlan Small Business if possible as I don't want to have to reseed that much data.

I am a little concerned when the say your backup must be 5TB or smaller to migrate, as while my backup set is 4.9TB I'm wondering if it is actually potentially over 5TB worth of backup data when factoring the history retention. I've sent a support query to confirm I can definitely migrate.

amanzi

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#1851189 23-Aug-2017 12:16

Damn this is a pain - I have several personal and family computers backed up to a CrashPlan family account. On the plus side, the BackBlaze pricing isn't too bad in comparison and I'll be glad to get rid of the CrashPlan memory-intensive application. But CrashPlan has saved my bacon on many an occasion - in particular the time I used it to restore my ethereum wallet details that I had lost without noticing months earlier...

Paul1977

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#1851204 23-Aug-2017 12:33

Apologies if someone has already mentioned this (I haven't read the entire thread as it is already quite long).

In regards to the increased pricing of Home vs Small Business, this should only really be factor after the first 12 months (14 really since they have also extend all Home subscriptions by 60 days) because the are offering a 75% discount for the first 12 months for migrated users.

This means it will actually be cheaper than current Home pricing for a year. As long as I can migrate my data without reseeding I'll be putting off the pricing question for 12 months and then decide if I want to change provider.

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