Geekzone people,

I am interested to gain a little insite from those who are in the industry as soloist and in particular how you may tackle the "What happens if you get hit by a bus" line that customers raise on the odd occasion.

As a soloist the ability to be nimble, dynamic and provide personal service for customers is to their advantage however trying to complete their every request includes helping provide the level of assurance they want.

Depending on the general situation and topic I have utilised a number of  solutions. If its software development, provide the ability for escrow style agreements. For general system administration provide full documentation. If its ongoing contracting agreements have trusted agreements with third parties.


Any other ideas on how to respond to this style of question ?

Cheers

Lee







-edit ... fixing typos ...