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14446 posts

Uber Geek
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Topic # 123305 2-Jul-2013 23:01
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Just wondering how the best way to charge clients in regard to keeping their wordpress website up to data and secure with the latest wordpress patches and plugins, as well as troubleshooting problems. 

Do people here charge out the work at an hourly rate? Or do they charge a set amount per month and hope that that covers the time.

Also how frequently do people update things like plugins, as well as mange those updates?. Normally I do them as soon as their are released. I do realise that most plugins can be easily updated inside wordpress, but with wordpress updates, the site and database first needs backing up, and there can sometimes be theme compatibility problems that then need the theme updating or CSS changes. I see there are some automated updating system, but the one I tried WP remote wasn't much good.

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1301 posts

Uber Geek
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  Reply # 848993 3-Jul-2013 22:54
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I used maintenance contracts. How much to charge depended on the complexity of the site (the plugins used, customisations, etc). I never used auto updates for either my sites or my clients &, instead, tested on a local copy before taking the update live. BUT this didn't work as a general approach. Some clients happily paid a monthly stipend to ensure their sites were always updated, others got annoyed at paying on months when there were no updates & conveniently ignored the fact that their sites were being routinely monitored through the months. Some months I made money, other months I lost out. Whatever works best for you and your particular client is the answer and there really isn't a one-size-fits-all approach IMO. 

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