Hi, while agile is normally attributed to software development, i have been wondering how it can be used for IT delivery projects. Can people share their experience?
Thanks
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hio77:
For IT Projects, I prefer more of a devops model myself.. (which is still a flavour of agile)
Do you have an example. Every time i hear devops or agile, i think of how a developer gets his code to prod but what if there is no developer involved and any changes are done via configuration.
Software Engineer
(the practice of real science, engineering and management)
A.I. (Automation rebranded)
Gender Neutral
(a person who believes in equality and who does not believe in/use stereotypes. Examples such as gender, binary, nonbinary, male/female etc.)
...they/their/them...
BarTender: I've been part of projects delivered under Waterfall, Agile, Devops, Wagile (waterfall agile)
Good projects are delivered by good project managers and lead architects.
Bad projects have PMs who are useless, have no interest in understanding what is being delivered at even a technical high level and leads who have no idea what they are doing and what the outcome is supposed to be or keep on changing their minds.
The delivery mechanism is no where near as important as competent people delivering it.
Handle9:BarTender: I've been part of projects delivered under Waterfall, Agile, Devops, Wagile (waterfall agile)
Good projects are delivered by good project managers and lead architects.
Bad projects have PMs who are useless, have no interest in understanding what is being delivered at even a technical high level and leads who have no idea what they are doing and what the outcome is supposed to be or keep on changing their minds.
The delivery mechanism is no where near as important as competent people delivering it.
This. Methodology will never compensate for incompetence or a lack of curiosity.
So true. Or not making your project customer-centric. Delivery for delivery's sake won't ever be successful.
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freitasm:Handle9:BarTender: I've been part of projects delivered under Waterfall, Agile, Devops, Wagile (waterfall agile)
Good projects are delivered by good project managers and lead architects.
Bad projects have PMs who are useless, have no interest in understanding what is being delivered at even a technical high level and leads who have no idea what they are doing and what the outcome is supposed to be or keep on changing their minds.
The delivery mechanism is no where near as important as competent people delivering it.This. Methodology will never compensate for incompetence or a lack of curiosity.
So true. Or not making your project customer-centric. Delivery for delivery's sake won't ever be successful.
Handle9:
freitasm:
So true. Or not making your project customer-centric. Delivery for delivery's sake won't ever be successful.
In my opinion this is only some somewhat true - some customers can't be saved from themselves. Especially the ones who want good, cheap and fast but don't really understand what they want or want to listen to reason.
Yes, and no. Before implementation starts you have to look at the customer - who is really using the system, not The Customer - who is paying for the system - to determine what needs to be done.
Of course if The Customer - who is paying for the system - decides that he is not paying to actually make things better for their users then all hope is lost from the start.
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Ok, I will plug Intergen here. We are currently running a very successful campaign called #cxreimagine (as in Custom Experience) (the use of a hashtag was originally intended for LinkedIn ads and when I came up with that I found out #cxreimagine was never used before so we practically own it on search results now - which is good).
Check that page, download the whitepaper. Watch the Toyota video (we made that case study, in Kapiti, with local people and actual Toyota people in there) - remember when a couple of years ago there was a discussion here on Geekzone on how Toyota was changing the way they sell cars? One of the pillars of that change was to completely reimagine the experience with dealers - actually getting away from dealers. Intergen helped by implementing the new Toyota website.
Intergen ran a few Engange workshops and attended a few CX events where people get the opportunity to build their customers' customers personas and work on that. We are also running these workshops for interested companies.
All this is to say that, if you don't look at what your customer needs (and in the case of this thread is an internal customer) things go wrong very quickly. What I see a lot of times is that PMs lose sight of this and go for the "delivery, delivery, delivery" with no consideration on what is being actually done.
Disclosure: I work for Intergen.
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t0ny:
Hi, while agile is normally attributed to software development, i have been wondering how it can be used for IT delivery projects. Can people share their experience?
Thanks
I agree with most of what others have said above, but if you're interested in seeing how Agile can be applied to more than just software development, take a look at the SAFE framework - https://www.scaledagileframework.com/
t0ny:Hi, while agile is normally attributed to software development, i have been wondering how it can be used for IT delivery projects. Can people share their experience?
Thanks
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Antoniosk
t0ny: Deploying Skype for business as an example
Software Engineer
(the practice of real science, engineering and management)
A.I. (Automation rebranded)
Gender Neutral
(a person who believes in equality and who does not believe in/use stereotypes. Examples such as gender, binary, nonbinary, male/female etc.)
...they/their/them...
t0ny: Deploying Skype for business as an example
A word of warning, you may want to deploy MS Teams, so you don't need to go through a SfB to Teams migration.
As others have said, the methodology you use makes much less of a difference that the quality of the people on the project.
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