Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Kaleb

3 posts

Wannabe Geek


#315436 16-Jul-2024 12:03
Send private message

Hi everyone, I've conducted a search on the forums for mentions of metaname.net in relation to my current problem, however, there is nothing specific to what I would like assistance with.


Everything I've read about these guys, says their customer support is really good. 


I have been trying to get in touch with their support team for a couple of days now, without luck. 


I've emailed: support@metaname.nz


I've called: 0800 00 12 93 


I haven't received any confirmation from the email address or a response about my request for assistance.


The same goes for their 0800 number - it goes straight to voice mail, I've left a message as per their instructions, but no one has been in touch.


Does anyone have advice on how to get a response from these guys?


Thanks in advance.


 


 


Create new topic
michaelmurfy
meow
13240 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #3260174 16-Jul-2024 12:17
Send private message

Normally their support is pretty good but by they, I think there is only a couple of people who manage it as it is basically self managed.

 

What's the problem you're having that requires support?





Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.




Yoban
447 posts

Ultimate Geek


  #3260177 16-Jul-2024 12:37
Send private message

Odd - just been dealing with them via email in the last 24h to update email addresses...responsive and helpful


Kaleb

3 posts

Wannabe Geek


  #3260179 16-Jul-2024 12:45
Send private message

Cheers for the reply.

 

We're about to launch a new website for our client and we're trying to create a single view of registration, hosting etc. So that any changes we make or recommend, we can get in touch with the appropriate people. 

 

It's been about a week that we've been working on this, but as yet, nothing from Metaname. 




metaname
8 posts

Wannabe Geek

Trusted
Metaname

  #3260237 16-Jul-2024 13:29
Send private message

 

 

Hi Kaleb,

 

 

 

Are you able to share the subject line of any of the enquiries?  We were unable to find any record of contact from anyone by the name of Kaleb, nor can we see any outstanding issues.

 

 


Kaleb

3 posts

Wannabe Geek


  #3260297 16-Jul-2024 14:09
Send private message

Hi there - I've sent you a private message replying to your questions. Tnx


ANglEAUT
2320 posts

Uber Geek

Trusted
Lifetime subscriber

  #3260298 16-Jul-2024 14:09
Send private message

Ohh, never knew that there was a metaname user here.

 

 





Please keep this GZ community vibrant by contributing in a constructive & respectful manner.


michaelmurfy
meow
13240 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #3260316 16-Jul-2024 14:51
Send private message

ANglEAUT: Ohh, never knew that there was a metaname user here.

 

From all the way back from 2013 ;) responsive too if summoned.





Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

xpd

xpd
Geek @ Coastguard NZ
13765 posts

Uber Geek

Retired Mod
ID Verified
Trusted
Lifetime subscriber

  #3260427 16-Jul-2024 19:15
Send private message

michaelmurfy:

 

ANglEAUT: Ohh, never knew that there was a metaname user here.

 

From all the way back from 2013 ;) responsive too if summoned.

 

 

Is the summoning ritual a circle of chocolate fish ?

 

 





       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

                      LinkTree

 

 

 


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.