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net24lm

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Voyager / 1st Domains

#315632 1-Aug-2024 11:24
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Hi All

 

It's been a long time coming but yesterday we launched our new website for 1st Domains. You'll no longer be time warped back to 2010 upon visiting the website and we think the new site is more fitting for New Zealand's largest owned and operated domain registrar. 

 

I'm announcing it here, as it has been mentioned in the past that the website did not inspire confidence with new customers unfamiliar with the 1st Domains brand and customer service. The new website talks about all the included features like Cloudflare protected DNS, email forwarding and URL forwarding that you can pay extra for with other Registrars.

 

At this stage we've just refreshed the brochure type sales pages. The shopping cart experience and the back-end domain management interface is still the same, but we will look to address that in the future. We're just working on bringing out some new features in the next few months first to update our offering.

 

Check it out at https://1stdomains.nz and let me know what you think!

 

 


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  #3266934 1-Aug-2024 11:39
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Woah! Awesome :) It has been some time coming. Good work on the new release :)





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  #3266939 1-Aug-2024 11:47
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Looking good on my phone

jrdobbs
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  #3266945 1-Aug-2024 11:57
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Looks fine but I didn't see much wrong with the old site to be honest. Maybe I'm old fashioned...😐




amanzi
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  #3266955 1-Aug-2024 12:06
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I assume you use the same web developers as your parent company? You're both still trying to load the Polyfill JS library, which was recently infected with malware. Luckily for you, that domain is offline right now, otherwise you'd be distributing malware to your visitors. And yes, I also reported this to the Voyager support team who assured me my feedback had been relayed to the web developer, but still no action on their part either.

 

 

https://blog.qualys.com/vulnerabilities-threat-research/2024/06/28/polyfill-io-supply-chain-attack

 

 


net24lm

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  #3266956 1-Aug-2024 12:07
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jrdobbs:

 

Looks fine but I didn't see much wrong with the old site to be honest. Maybe I'm old fashioned...😐

 

 

Actually, you're not that old fashioned!

 

In our surveys about 50% of our customers said don't touch a thing, they love the old interface and another 50% said get with the times and update your website. It just reinforces that you're never going to please everyone!

 

 


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  #3266960 1-Aug-2024 12:22
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amanzi:

 

I assume you use the same web developers as your parent company? You're both still trying to load the Polyfill JS library, which was recently infected with malware. Luckily for you, that domain is offline right now, otherwise you'd be distributing malware to your visitors. And yes, I also reported this to the Voyager support team who assured me my feedback had been relayed to the web developer, but still no action on their part either.

 

 

https://blog.qualys.com/vulnerabilities-threat-research/2024/06/28/polyfill-io-supply-chain-attack

 

 

This is something that needs immediate attention.





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net24lm

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  #3266961 1-Aug-2024 12:23
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amanzi:

 

I assume you use the same web developers as your parent company? You're both still trying to load the Polyfill JS library, which was recently infected with malware. Luckily for you, that domain is offline right now, otherwise you'd be distributing malware to your visitors. And yes, I also reported this to the Voyager support team who assured me my feedback had been relayed to the web developer, but still no action on their part either.

 

 

https://blog.qualys.com/vulnerabilities-threat-research/2024/06/28/polyfill-io-supply-chain-attack

 

 

Yikes! Thank you for raising it again here. I've alerted our designer to this, and will ensure it's followed up and removed.

 

Apologies, not sure why your original report was not acted upon.

 

 


 
 
 

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amanzi
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  #3266972 1-Aug-2024 12:42
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net24lm:

 

Yikes! Thank you for raising it again here. I've alerted our designer to this, and will ensure it's followed up and removed.

 

Apologies, not sure why your original report was not acted upon.

 

 

I don't want to do your developer's work, but I'm assuming it's because you're including this NPM package: https://www.npmjs.com/package/@statuspage/status-widget It was updated a month ago with new instructions that don't include the polyfill-io domain.

 

I had a second complaint to Voyager which I'll raise to you too - the only way to get the Voyager status page is to click on the statuspage widget. I couldn't find a direct link to "https://status.voyager.nz" anywhere on the Voyager website, nor on your website. A couple of weeks back, there was a Cloudflare outage and I wanted to find out if Voyager were reporting any issues on their status page. I could not find a link to the status page anywhere, and ironically, the statuspage widget was broken and wasn't showing on the page because of the Cloudflare outage.

 

Having a regular link to the status page would be much better than relying on a fragile, 3rd party, JavaScript widget to get the link!

 

Thanks.


amanzi
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  #3266973 1-Aug-2024 12:44
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To be clear, this widget is the only way to get to the status page. And this widget might not display on the page if there's an outage...

 


net24lm

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  #3266984 1-Aug-2024 12:58
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amanzi:

 

net24lm:

 

Yikes! Thank you for raising it again here. I've alerted our designer to this, and will ensure it's followed up and removed.

 

Apologies, not sure why your original report was not acted upon.

 

 

I don't want to do your developer's work, but I'm assuming it's because you're including this NPM package: https://www.npmjs.com/package/@statuspage/status-widget It was updated a month ago with new instructions that don't include the polyfill-io domain.

 

I had a second complaint to Voyager which I'll raise to you too - the only way to get the Voyager status page is to click on the statuspage widget. I couldn't find a direct link to "https://status.voyager.nz" anywhere on the Voyager website, nor on your website. A couple of weeks back, there was a Cloudflare outage and I wanted to find out if Voyager were reporting any issues on their status page. I could not find a link to the status page anywhere, and ironically, the statuspage widget was broken and wasn't showing on the page because of the Cloudflare outage.

 

Having a regular link to the status page would be much better than relying on a fragile, 3rd party, JavaScript widget to get the link!

 

Thanks.

 

 

Thanks again @amanzi!

 

I will suggest we add a static service status link into the footer of the websites. Good suggestion!


networkn
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  #3267842 3-Aug-2024 13:42
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The single best thing we could have is the ability to renew a domain without logging in. Even if that was just done by applying and allowing it to be done by specific IP addresses, or with a single specific username and password, so as to protect your payment gateway.

 

 

 

 


timmmay
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  #3267843 3-Aug-2024 14:00
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I happened to be there this morning and did a double take because the front page looked different, much better. The back end looks the same, like you say.


net24lm

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  #3268332 5-Aug-2024 13:37
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net24lm:

 

amanzi:

 

I assume you use the same web developers as your parent company? You're both still trying to load the Polyfill JS library, which was recently infected with malware. Luckily for you, that domain is offline right now, otherwise you'd be distributing malware to your visitors. And yes, I also reported this to the Voyager support team who assured me my feedback had been relayed to the web developer, but still no action on their part either.

 

 

https://blog.qualys.com/vulnerabilities-threat-research/2024/06/28/polyfill-io-supply-chain-attack

 

 

Yikes! Thank you for raising it again here. I've alerted our designer to this, and will ensure it's followed up and removed.

 

Apologies, not sure why your original report was not acted upon.

 

 

 

 

 

 

Thanks for reporting this. I've had it confirmed that it has been removed from both Voyager and 1st Domains websites now. It was related to service status widget on both of those websites.

 

 


amanzi
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  #3268336 5-Aug-2024 13:50
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I still don't understand why you insist on using a third-party JavaScript widget to provide the only link to get to the status page? Why not just include a static hyperlink to the status page as well as the widget? If the widget breaks or can't be displayed (e.g. JavaScript turned off), there's no other way to find the status page.


coffeebaron
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  #3268447 5-Aug-2024 21:53
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amanzi:

 

I still don't understand why you insist on using a third-party JavaScript widget to provide the only link to get to the status page? Why not just include a static hyperlink to the status page as well as the widget? If the widget breaks or can't be displayed (e.g. JavaScript turned off), there's no other way to find the status page.

 

 

Do you mean a link to this page

 

https://status.voyager.nz

 

 





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