Hi,
Just wanting to get an idea of what type of IT contracts any of you may have come up against here in NZ, with specific regards to the most popular billing mechanisms.
i.e. would the IT company charge a monthly retainer, and then bill by the hour at a reduced rate, or do they charge per node on the network, or even a fixed monthly cost - how would that be based?
I have heard of a few where there is a fixed monthly retainer, which allocates a certain amount of hours, - but what if they go over, any idea's on what would be a reasonable billing expectation?
Any help you can give would be appreciated.
Thanks,