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AndrewTD

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#69649 12-Oct-2010 17:14
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I am interested in finding out about the various "pay per page" printing service offerings available in NZ today for small - medium business customers. I.e. the sort of business that usually has one or two (or more) laser printers and/or multi-function devices / copiers.

Most of our SME clients today own their own office printers outright. I suspect that some/many of them may be better off migrating to a "pay per page" print service.

Having not used any of these providers ourselves yet, I am reluctant to recommend any to our clients until I can find out more about their real world performance.

Please let me know of your experiences with "pay per page" print service providers. Things useful to know include:


  • who have you used?

  • did you save money?

  • did they perform well - i.e. ensure you received replacement consumables in a timely fashion etc?

  • were they good to deal with?

  • what do you pay per page - colour & b&w



Thanks for your hep with this :)


 




kind regards Andrew TD


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SepticSceptic
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  #391217 13-Oct-2010 10:18
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Being somewhat aligned to the MFD business myself, many of our customers don't actually own their MFD's.

There are various methods of payment though, and generally the same throughout the MFD industry.

1) Lease the machine over 3-5 years, and pay a x-cents per copy click charge - covers service and consumables

2) No lease, but pay a higher click charge to cover lease + service / consumables

3) Rent to buy schemes, outright purchase, etc. There are many variations and schemes can be split - lease first, then rent to buy, etc.

4) Buy x amount of clicks up front, and you HAVE to use them within the month, no roll-over - bit like a mobile phone plan.

And then there are the copy / print shops - ideal for those special "quality" prints that are required - brochures, sales and marketing resources, big end of month/year print runs etc without tying up your own printing gear with time consuming jobs, or requiring someone to fiddle around getting the optimum quality for the glossies.

Disclaimer - these are my personal comments only.



AndrewTD

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  #391231 13-Oct-2010 10:36
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Thanks for that.

I'm primarily interested in your option 2) i.e. pay per page only.

I want to find out how people have found the various "pay per page" service providers. Which ones are good, and which are not.




kind regards Andrew TD


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