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Topic # 222884 2-Sep-2017 08:19
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My S6 is 26 months old so out of warranty. Battery life is getting progressively worse - from about 35% life left it drops away really quickly. We're heading overseas next month for a long travel and I need to have a phone that will last longer than 2/3 of a day. Is it possible to get a new battery for this phone and if so, who do I take it to? I live in Taranaki. Any advice greatly appreciated.

 

 


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  Reply # 1857059 2-Sep-2017 08:25
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Best to send to Samsung NZ direct

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  Reply # 1857113 2-Sep-2017 09:29
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If you do get a battery replacement for the S6, let us know what the costs were. I got a new phone this year but still have my old S6 as a backup but like you, the battery just doesn't last anymore. It is something that I would look into if it didn't cost too much.


 
 
 
 




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  Reply # 1857155 2-Sep-2017 12:08
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I'm sending it to Samsung in Auckland from New Plymouth. It'll be about $120 all up. I'll be ready to trade up phones in 18 months or so, so best solution for me


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  Reply # 1857161 2-Sep-2017 12:33
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Surely, you can find a local guy who can swap the battery?

 

I live in Auckland and decided to take my Samsung tablet (4 years old, with a battery that is dead before the end of a day) to their Service Centre in Albany.... it took them three days to tell me that, in their opinion, there was nothing wrong with the battery... and they charged me for this 'inspection' what a local guy had offered to charge me for replacing the battery!

 

OK, it was my choice to take it to Samsung, but for a 4 year old device, they explanation that there was nothing wrong with the battery is a bit thin... maybe the true answer was 'lost in translation' and that for a four year old battery, there was nothing wrong.

 

Next time, If I'm out of warranty, they I'll go straight to the local guy. 


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  Reply # 1857165 2-Sep-2017 13:00
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Local means fake parts / crap job don't support the stores in malls that claim to have genuine parts ' They don't '

Dr Mobiles in Takapuna is one of these dodgy places and the owners lies

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  Reply # 1857172 2-Sep-2017 13:31
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I actually went to a "local guy" this morning for a second opinion. His recommendation was to send it to Samsung. It was easy enough to get a replacement battery for my old S2 a few years ago but the S6 is a sealed unit no easy access to the innards. 

 

Congrats on 4 years with one battery. That must be a record of some sort laughing


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