WifiCalling on vodafone network with 2degrees bought phone

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atpno1

9 posts

Wannabe Geek

#293698 9-Feb-2022 10:26

Hi guys,

Just looking for some advice on whether Vodafone WifiCalling will (eventually) work on my phone, or whether I'm going to need to change providers/buy a new phone.

I have a Samsung Note20 Ultra 5G (SM-N986B/DS) bought at JB HI-FI, which I understand is a 2degrees network phone. I'm with vodafone and just use my vodafone sim with no problems, however recently moved to an area with very poor network coverage, and so have been hanging out for WifiCalling to be enabled on my device. On the vodafone website it says my device is now compatible, however enabling wificalling does not exist anywhere in my phone's setting, and there is no pending software update available to download.

I assume I am in this pickle due to the phone being a 2degrees phone on the vodafone network, but do I have any options to get this working other than switching networks or buying a new phone? For reference the last software update was 01.11.21.

Thoughts much appreciated!

MaxineN

Max
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#2863854 9-Feb-2022 10:42

You're missing an update and that is likely the problem.

Vodafone's CSC is already on 12 and has December 2021's security patch over 2degrees' NZC which is still on November and Android 11.

You COULD flash via Odin(there are many guides on this but dragons ahead, you really need to read every instruction) this firmware to get Android 12 and possibly the option of VoWiFi without waiting. It will get it eventually because with Samsung you can get carrier packages(up to date firmware is still a requirement) and this unified this process even more.

Has the phone from the first turn on always had a VFNZ sim it? Also I take it you purchased this from PBTech(they do only sell dual sim 2d variants iirc)? Maybe you can just get it serviced and flashed via the official Samsung way through their service center if you're not feeling adventurous(they may or may not charge, investigate and inquire).

Throwing out ideas here.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

atpno1

9 posts

Wannabe Geek

#2864147 9-Feb-2022 15:43

MaxineN:

You're missing an update and that is likely the problem.

Vodafone's CSC is already on 12 and has December 2021's security patch over 2degrees' NZC which is still on November and Android 11.

You COULD flash via Odin(there are many guides on this but dragons ahead, you really need to read every instruction) this firmware to get Android 12 and possibly the option of VoWiFi without waiting. It will get it eventually because with Samsung you can get carrier packages(up to date firmware is still a requirement) and this unified this process even more.

Has the phone from the first turn on always had a VFNZ sim it? Also I take it you purchased this from PBTech(they do only sell dual sim 2d variants iirc)? Maybe you can just get it serviced and flashed via the official Samsung way through their service center if you're not feeling adventurous(they may or may not charge, investigate and inquire).

Throwing out ideas here.

Thanks for that MaxineN - all makes sense! I might start out by seeing if 2degrees know how far away they are from releasing the update - patience may be the answer (dragons terrify me...!).

Yes the phone has had a VFNZ sim in it from the first turn on - it was purchased from JB HI-FI not PBTech - but I might drop in to PB and get their thoughts too!

Cheers