Westpac One for Android now supports Google Pay

Forums › Android › Westpac One for Android now supports Google Pay

pih

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#300676 27-Sep-2022 15:20

Just opened the app and was pleasantly surprised to see it ask me if I'd like to set up my cards in a Google Pay wallet.

https://westpac.co.nz/googlepay

Great to see they finally got their act together after suddenly ditching NFC payments last year.

shk292

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#2973603 27-Sep-2022 16:05

That's good. I gave up waiting for Westpac and got an ANZ Visa card after Westpac dropped NFC but my OH couldn't be bothered with ANZ so will welcome this development

MaxineN

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#2973615 27-Sep-2022 16:41

Took them long enough

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

invisibleman18

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#2973619 27-Sep-2022 16:54

Hmm, tried to add it from the Westpac One app and it went through process of accepting terms and conditions, checking my address details etc then told me I had to call the bank to verify my ID. Did that and went through several menus of choosing options then entering my DOB and 5 digit pin, then it sent me a code by text to enter then told me my estimated wait time was 20 minutes so I decided it was too hard to set up and gave up. I'm not likely to use it anyway. From memory I think I was able to add an ASB card straight from the app without needing to do any of that, although I've never used that either so couldn't be bothered with the rigmarole.

mrgsm021

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#2973620 27-Sep-2022 16:56

Finally!!

mrgsm021

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#2973622 27-Sep-2022 16:58

invisibleman18:

Hmm, tried to add it from the Westpac One app and it went through process of accepting terms and conditions, checking my address details etc then told me I had to call the bank to verify my ID. Did that and went through several menus of choosing options then entering my DOB and 5 digit pin, then it sent me a code by text to enter then told me my estimated wait time was 20 minutes so I decided it was too hard to set up and gave up. I'm not likely to use it anyway. From memory I think I was able to add an ASB card straight from the app without needing to do any of that, although I've never used that either.

It did that to my debit plus Mastercard as well but I was able to add my main credit card successfully though.

Will give the debit plus card another try later.

richms

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#2973626 27-Sep-2022 17:06

I just added my westpac mastercard debit to the phone straight away from the westpac one app. got a code to my SMS code phone to put into it and it was away and fine.

Richard rich.ms

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invisibleman18

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#2974781 29-Sep-2022 14:04

invisibleman18:

Hmm, tried to add it from the Westpac One app and it went through process of accepting terms and conditions, checking my address details etc then told me I had to call the bank to verify my ID. Did that and went through several menus of choosing options then entering my DOB and 5 digit pin, then it sent me a code by text to enter then told me my estimated wait time was 20 minutes so I decided it was too hard to set up and gave up. I'm not likely to use it anyway. From memory I think I was able to add an ASB card straight from the app without needing to do any of that, although I've never used that either so couldn't be bothered with the rigmarole.

Further to that, I received a text from Westpac with a link to a survey after I hung up on the call so I answered that the issue was not resolved, and said the above in the text field. Someone called me about 15 minutes ago to say they had received the feedback and asked if I had managed to set it up or if I would like someone to call back to help so I said a call would be great. 5 minutes later someone called and activated it as soon as it got to the "call the bank to verify your ID" step again. Thumbs up for great customer service and shows people do actually read those feedback surveys.

LostBoyNZ

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#2974783 29-Sep-2022 14:12

Has anyone set this up with a galaxy watch 5?

mrgsm021

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#2974805 29-Sep-2022 14:58

So I tried adding the debit plus mastercard from the Google Wallet app and was able to add successfully for some reason.

The Wallet app already had my debit plus card detail on it from when I tried adding it before when Westpac hadn't supported Google Wallet.

shrub

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#2974947 29-Sep-2022 17:02

Set mine up a couple of days ago. had 1 successful transaction but I haven't been able to get it working again. On the eftpos terminals as soon as I present the phone it immediately rejects and then asks for insert/swipe card.

IAMERR0R404

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#2992704 7-Nov-2022 02:52

Saw this the other day too, got it all set up on my phone and watch and it only needed a text code for both, much better than ANZ needing me to call the bank everytime I want to add the card to my wallet