Stop Galaxy A52s from dialing Emergency Numbers

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semigeek

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#302862 29-Dec-2022 13:43

Since my Samsung Galaxy A52s has been updated to Android 13, the phone has an issue where it will dial emergency numbers when in my pocket. Not just 111, but 112, 000, 911 etc.
I have checked all the settings in the phone, and they are all correct for pocket dialing or similar, but it still does it. Does anyone have a solution to fix the problem, because it has become so bad, that I now turn the phone off when it's in my pocket, and that is just pointless really.

rscole86

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#3015090 29-Dec-2022 14:06

I assume you have blocked accidental touch?

Could you put your phone in your pocket facing outwards? Assuming it's the heat/touch of your body doing it.

semigeek

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#3015095 29-Dec-2022 14:41

rscole86: I assume you have blocked accidental touch?

Could you put your phone in your pocket facing outwards? Assuming it's the heat/touch of your body doing it.

I have accidental touch blocked and will try that, though I think it's been that way in my pocket before and it's done it.

insane

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#3015097 29-Dec-2022 14:47

I was having the same issue with my s21. After 4 calls by mistake, the last one resulting in 111 calling me back to double check I wasn't in trouble I finally figured out a workaround.

I changed my power button (below the volume rocker) from being the power / reset / emergency option to Bixby (which I have disabled).

Havn't had an emergency pocket dial since :)

The option is under

Settings>Advanced Features>Side Key>Press and hold

There is another option under Motion & Gestures called 'Double Tap to turn on screen' which I'm going to turn off too for also being annoying and causing me to have pocket finger print auth failures

robjg63

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#3015159 29-Dec-2022 18:50

Search settings for "Emergency SOS" - There is setting (if enabled) that will dial 11 if you press the power button 5 times quickly.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

MartinGZ

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#3015205 30-Dec-2022 00:04

I had this on 16 Dec with a S21 Ultra after the update. I poked around and changed the Emergency SOS to OFF as robjg63 says above. It hasn't done it again, although a "stability" update was issued on 22 Dec. Interesting it called 911, whereas the emergency number listed in Emergency SOS is 111, although see below.

insane:

I changed my power button (below the volume rocker) from being the power / reset / emergency option to Bixby (which I have disabled).

For this to happen, you'd have to long press the power button, then touch Emergency, then hit one of the 6 emergency numbers as mentioned by Semigeek, then hit OK in a confirmation box before it dials. That's a pretty long (deliberately so?) sequence of key presses to achieve, especially as Semigeek has done it multiple times.

Dunno the real solution, other than perhaps we all need to stop playing pocket billiards 🤣

edit - spelling

semigeek

1606 posts

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#3015255 30-Dec-2022 11:19

insane: I was having the same issue with my s21. After 4 calls by mistake, the last one resulting in 111 calling me back to double check I wasn't in trouble I finally figured out a workaround.

I changed my power button (below the volume rocker) from being the power / reset / emergency option to Bixby (which I have disabled).

Havn't had an emergency pocket dial since :)

The option is under

Settings>Advanced Features>Side Key>Press and hold

There is another option under Motion & Gestures called 'Double Tap to turn on screen' which I'm going to turn off too for also being annoying and causing me to have pocket finger print auth failures

I don't have an emergency option under the power button settings, but have changed the Double Tap setting and so far, so good.

MartinGZ

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#3015439 30-Dec-2022 21:11

semigeek:

I don't have an emergency option under the power button settings, but have changed the Double Tap setting and so far, so good.

As far as i'm aware there isn't an option to enable/disable the emergency button. If you long press the power button, there are three choices: Restart, Power off or Emergency call. You can add a fourth called Lockdown Mode, but it would seem the other three are fixed.