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jonathan18

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#305814 6-Jun-2023 09:37
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I’ve recently noticed my phone - a Samsung S21 Ultra - doesn’t vibrate at all, despite all (apparent) settings for this being turned on (to the max). I’ve read up on and checked the various commons causes and solutions but no luck.

I can’t recall if this is a recent thing or has been there for ages, as previously I haven’t used it - having had a Samsung watch I relied on that when at work to tell me if I had a call etc as my phone would be on full mute; my new watch doesn’t appear to be 100% reliable on notifications so I’m worried I’m missing calls as a result.

Has anyone got any thoughts as to what could be causing this, and what I can do to try to fix it? I’d rather not do a full reset if avoidable, but if that’s necessary…

Thanks for any ideas.

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Gurezaemon
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  #3085341 6-Jun-2023 09:54
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Maybe trying to get into diagnostics mode might be a start - this has some of the codes you might need.





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jonathan18

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  #3085379 6-Jun-2023 11:27
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Thanks, the diagnostics menu accessed via *#0*# does indeed have a vibration test and, for sure, mine has a problem - no vibration at all…

I assume this means there’s a hardware fault, and it’s unlikely to be fixable - is this correct? What a bugger…

heavenlywild
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  #3085394 6-Jun-2023 11:58
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These days it may not be financially worthwhile for Sammy to fix.



MartinGZ
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  #3085813 7-Jun-2023 00:04
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Just tested mine using *#0*#. It vibrates fine.


eracode
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  #3085814 7-Jun-2023 00:26
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heavenlywild: These days it may not be financially worthwhile for Sammy to fix.

 

If the phone is only two years old this could be covered under CGA.





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eracode
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  #3097379 29-Jun-2023 20:17
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@jonathan18 Any progress with this?





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afe66
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  #3097748 30-Jun-2023 14:15
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If you shut it down completely and turn on from off does it vibrate as part of booting up? Ie mine vibrates before Android boots at initial boot screen..

 
 
 

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jonathan18

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  #3097812 30-Jun-2023 16:29
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Nope, as per that earlier post, no vibration at all, whether in normal use, restarting the phone, or via the diagnosis menu. Assume something wrong with the vibration motor or similar - I bought the phone s/h (so CGA claim isn't an option) but have no recollection as to whether it vibrated or not at the time of purchase. 

 

It's not too big a deal for me - I think I only noticed it as I have less reliance on my watch now I've moved away from a Samsung Galaxy watch; the bigger impact may well be what I end up getting for it when it comes time to sell...

 

TBH, this doesn't put me off buying s/h - I think this is a sound move from both a financial and environmental standpoint - but next time I'm buying a phone I will certainly have the seller run a check on these basics. (Is there an app that can run the tests and produce a report, as opposed to using the diagnostics menu?)


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