Examples of brain dead software design

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#3308440 13-Nov-2024 10:34

Oooh, I can unfotunately add my own here.

HP printers!

Went to change the SMTP gateway.. Changed it, tested settings, received test email, emailed colleague to advise resolved and closed case.

He responded with the same error message. I was very confused.. Went back to the backend web portal and found the setting I'd changed was reverted back.

So this time, I went through carefully seeing what I'd missed and you see I did not factor in HP's appalling illogical software design!

So you go into SMTP settings. Change the config, test it etc..

And then click finish:

And receive a lovely "This operation was completed successfully" which one would assume means setting has been changed and you're good to go!

NO! it changes it but doesn't save it.

If you simply close the webpage, it'll default back to whatever you had previous.

I found out the hard way, you also need to click a second "Apply" in the main page!

To which you also get the exact same ""This operation was completed successfully"!

HP = Finding new ways to screw over their consumers since forever.

Behodar

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#3308450 13-Nov-2024 10:57

I can't remember what app it was, but I opened a configuration window and it had what appeared to be the standard "OK/Cancel/Apply" at the bottom. I made my changes and clicked OK, and it popped up with "You haven't clicked Apply. Are you sure you want to close this window without saving your changes?" So it's not a standard OK button then!

elpenguino

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#3308462 13-Nov-2024 11:34

I added a function to an internal app a while ago and showed it to my boss. The function took a user from a list to the details of an item in that list.

My boss pointed out that after editing the details, the user was returned to the top of the list not to the point in the list the user had been.

Cue much consternation to find out how to find out where the user was in the list, store that and restore the user's position in the list when they returned.

Netflix with all their programmers can't do the same.

Most of the posters in this thread are just like chimpanzees on MDMA, full of feelings of bonhomie, joy, and optimism. Fred99 8/4/21

neb

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#3308655 13-Nov-2024 17:00

tehgerbil:NO! it changes it but doesn't save it.

The Apply + No, Really Apply antipattern is so pervasive that either somebody is teaching it somewhere or, like displaying timestamps as "last week" instead of the actual time, it's some sort of programmer brain virus that infects anyone who sees it.

MadEngineer

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#3310520 19-Nov-2024 08:12

Forms in Edge seems to have picked up another behaviour - for webpages that can accept the enter key as a submission to an entry, if a list of suggestions has popped up the enter function becomes disabled.

Flip side is that everyone is now turning that feature off completely.

You're not on Atlantis anymore, Duncan Idaho.

ANglEAUT

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#3310543 19-Nov-2024 09:05

MadEngineer: Forms in Edge seems to have picked up another behaviour - for webpages that can accept the enter key as a submission to an entry, if a list of suggestions has popped up the enter function becomes disabled. ...

I seem to get similar behaviour in outlook.office.com when using Chrome. Why? Why? Why disable the Enter key? Serious slow down because 'Ctrl+K, Ctrl+V, Enter' no longer works.

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

MadEngineer

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#3310562 19-Nov-2024 09:57

Wish I could find mention of this in the feature updates but nope.

You're not on Atlantis anymore, Duncan Idaho.

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sir1963

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#3310600 19-Nov-2024 13:16

ARRRRGGG...why can outlook not handle wildcards

I want to have

*@*.fibrenamics.com -> Delete as a rule

Why can I not do this ???

same with joecompton*@gmail.com -> Delete

TwoSeven

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#3310629 19-Nov-2024 14:19

sir1963:

ARRRRGGG...why can outlook not handle wildcards

I want to have

*@*.fibrenamics.com -> Delete as a rule

Why can I not do this ???

same with joecompton*@gmail.com -> Delete

could you not use 'with specific words in the senders address' rule for the latter?

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...they/their/them...

sir1963

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#3310663 19-Nov-2024 15:16

TwoSeven:

sir1963:

ARRRRGGG...why can outlook not handle wildcards

I want to have

*@*.fibrenamics.com -> Delete as a rule

Why can I not do this ???

same with joecompton*@gmail.com -> Delete

could you not use 'with specific words in the senders address' rule for the latter?

Options are "From" and "To" fro the sender, no wildcards.

Subject you can have "contains" for selected words.

However there are certain addresses that ONLY has spam, so in Apple mail I can set If Sender ends with .com.br then delete.
It way way way more powerful and flexible than outlook, I am just forced to use outlook because of shared mailboxes at work.

TwoSeven

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#3310722 19-Nov-2024 17:13

If one right mouse clicks on the email and choose junk email, outlook will handle much of that for you. Alternatively, one can add the sender to the blocked senders list.

One can also use mail rules - not that I tend to use the 'create rule' (advanced setting) rather than the 'manage rules and alerts' as I find it gives better control.

The mail rule I used above can filter based on a list of words - these are an OR list, so if any of the words match. What I do is move them to a custom folder in my inbox, this allows me to check them before I delete them (empty folder), or you can give the folder a 'sort by most recent' and then add a '30 days delete' retention policy to the folder. If you really wanted to customize it, one can create a custom view on the folder with a filter by received date and then change the color of the emails for each week they age.

It is worth noticing that in the rule I suggest above, the 'selected' words are an OR list - so if any phrase matches rather than an AND (all must match).

These are just some ideas.

...they/their/them...

neb

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#3310728 19-Nov-2024 17:23

TwoSeven: If one right mouse clicks on the email and choose junk email, outlook will handle much of that for you.

Yup, it will ask whether you want to block the sender. Then the next day when the same junk email arrives it will ask whether you want to block the sender. Then the next day when junk email from the same sender keeps arriving, it will ask whether you want to block the sender. Repeat ad infinitum.

TwoSeven

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#3310736 19-Nov-2024 18:32

neb:

TwoSeven: If one right mouse clicks on the email and choose junk email, outlook will handle much of that for you.

Yup, it will ask whether you want to block the sender. Then the next day when the same junk email arrives it will ask whether you want to block the sender. Then the next day when junk email from the same sender keeps arriving, it will ask whether you want to block the sender. Repeat ad infinitum.

I've not found this to be the case.

...they/their/them...

neb

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#3310743 19-Nov-2024 18:42

This is Outlook365Web or whatever it's called, not the app, which I don't want anywhere near any computer I own. You can just keep blocking the same sender till the cows come home to no effect. It seems to be because it uses the display name rather than sender name or vice versa, so never recognises that a sender is blocked.

TwoSeven

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#3310785 19-Nov-2024 21:42

Ok, that makes sense.

I understand that both Outlook app/web process mail after they have arrived from the mail/exchange server.

i think using blocking has much more advanced rules when it comes to filtering them. A blocked message gets moved to the junk mail folder. I don’t think I have really used this feature.

reporting a message as junk is easier. Depending on the organisation level, the message gets reported to MS for updating their part. I think this might be slightly different than just marking as junk’.

Typically I review my junk folder once per week or sometimes when I was expecting a message and it has not turned up. Usually I check it for an incorrectly flagged message, then empty it.

I don’t use the web client as I mainly use the app/desktop version. Also, I seldom get any junk mail - in my case I tend have to mark things and ‘not junk’.

...they/their/them...

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