Examples of brain dead software design

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#3310792 19-Nov-2024 23:29

TwoSeven: ... I don’t use the web client as I mainly use the app/desktop version. ...

These days, a lot of the settings are sync'ed between OWA & the Desktop / Classic application. If you create any rules in OWA, they will work in Classic. Only in Classic do you want to be aware of 'client only' rules that require Outlook Classic to run on your Desktop for the rule to apply.

neb:

This is Outlook365Web or whatever it's called, not the app, ... You can just keep blocking the same sender till the cows come home to no effect. It seems to be because it uses the display name rather than sender name or vice versa, so never recognises that a sender is blocked.

When creatign rules in Outlook, I never use the 'People > From / To' option. Like you' I've found it to not work as expected. Instead, I use the 'Keywords > Sender address includes' option which does allow wild cards. Admittedly, I don't know if it will do the double wild card that you want to do. OWA did allow me to save the rule, but YMMV.

There are only two things I like in the Outlook Classic app installed on your Desktop. I have not found these options anywhere else. One is to block country level domains (ccTLD) such as .vn or .ru. The other is to bock any emails written in a code page you don't expect emails to be in. I don't expect emails in Cyrillic, Hindi or any of the many other international character set. ASCII & Latin-1 is good enough for me.

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alasta

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#3310814 20-Nov-2024 08:57

Logging into our systems at work requires you to have something on your iPhone called Microsoft Authenticator, which generates 2FA codes.

In order to get a 2FA code you have to be logged into Microsoft Authenticator, but the act of logging into Microsoft Authenticator requires you to have a 2FA code. So, this vicious cycle makes it impossible to log in to!

Senecio

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#3310876 20-Nov-2024 11:16

I don;t recall having that issue when loggin into MS Authenticator. Sounds strange.

neb

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#3310946 20-Nov-2024 13:41

alasta: Logging into our systems at work requires you to have something on your iPhone called Microsoft Authenticator, which generates 2FA codes.

In order to get a 2FA code you have to be logged into Microsoft Authenticator, but the act of logging into Microsoft Authenticator requires you to have a 2FA code. So, this vicious cycle makes it impossible to log in to!

Do you absolutely need Microsoft Authenticator or can you use a decent 2FA app like Authy?

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#3310969 20-Nov-2024 14:38

alasta:

Logging into our systems at work requires you to have something on your iPhone called Microsoft Authenticator, which generates 2FA codes.

In order to get a 2FA code you have to be logged into Microsoft Authenticator, but the act of logging into Microsoft Authenticator requires you to have a 2FA code. So, this vicious cycle makes it impossible to log in to!

I use that on my iPhone and I don't have the problem.

Have your admins set it up to be stupid ?

neb

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#3310980 20-Nov-2024 15:13

The (apocryphal) definition of insanity is doing something that doesn't work over and over again in the hope of getting a different outcome.

The Visual Studio installer, when updating VS, will try and download the update onto a disk volume with nowhere near enough space on it, in this case a 4GB download for a volume with 1GB space. Once it's got 98% of the way through downloading 4GB onto 1GB of space (at least according to the progress dialog) it gives up and restarts the download in the expectation of getting a different result this time round. After nine (I think) retries it finally gives up with some sort of failed-to-install error message.

The software actually seems to use the (supposed) definition of insanity as its design.

cddt

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#3311009 20-Nov-2024 15:57

neb:

The (apocryphal) definition of insanity is doing something that doesn't work over and over again in the hope of getting a different outcome.

The Visual Studio installer, when updating VS, will try and download the update onto a disk volume with nowhere near enough space on it, in this case a 4GB download for a volume with 1GB space. Once it's got 98% of the way through downloading 4GB onto 1GB of space (at least according to the progress dialog) it gives up and restarts the download in the expectation of getting a different result this time round. After nine (I think) retries it finally gives up with some sort of failed-to-install error message.

The software actually seems to use the (supposed) definition of insanity as its design.

I had that exact problem with Windows update c. 2017. Every time I started the computer it would spend the next two hours downloading an update (no fibre back in those days), making the internet unusable for everyone in the household. Then it would force install the update, restarting the computer in the middle of whatever I was actively doing. Then the update would fail, the computer would boot and start downloading the same update again for another two hours. Repeat forever.

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#3311040 20-Nov-2024 16:45

alasta:

Logging into our systems at work requires you to have something on your iPhone called Microsoft Authenticator, which generates 2FA codes.

In order to get a 2FA code you have to be logged into Microsoft Authenticator, but the act of logging into Microsoft Authenticator requires you to have a 2FA code. So, this vicious cycle makes it impossible to log in to!

Use a different 2FA app.

Some systems point you at Microsoft Authenticator leading you to think that's the only one that works. I've yet to find anything that won't work with the particular 2FA app I have already installed.

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freitasm

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#3311158 20-Nov-2024 19:51

It depends. If it's TOTP then any authenticatorcapp will do.

If it's the password less push system then it requires the Microsoft Authenticator. Different systems.

neb

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#3311209 20-Nov-2024 22:05

freitasm: If it's TOTP then any authenticatorcapp will do.

Possibly even a Microsoft one.

alasta

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#3311260 21-Nov-2024 09:10

sir1963:

alasta:

In order to get a 2FA code you have to be logged into Microsoft Authenticator, but the act of logging into Microsoft Authenticator requires you to have a 2FA code. So, this vicious cycle makes it impossible to log in to!

Have your admins set it up to be stupid ?

Based on my previous dealings with the IT department, I would say that's a safe assumption. I see they have classified my support ticket as 'low priority'.

cddt

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#3311270 21-Nov-2024 09:43

alasta:

Based on my previous dealings with the IT department, I would say that's a safe assumption. I see they have classified my support ticket as 'low priority'.

To be fair to the IT department, "high priority" tickets are for when you cannot make, sell, or deliver your product and no workaround is available.

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MadEngineer

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#3311811 22-Nov-2024 10:46

alasta:
Logging into our systems at work requires you to have something on your iPhone called Microsoft Authenticator, which generates 2FA codes.

In order to get a 2FA code you have to be logged into Microsoft Authenticator, but the act of logging into Microsoft Authenticator requires you to have a 2FA code. So, this vicious cycle makes it impossible to log in to!

I’ve seen this. Slow it down and read each step carefully.

From within the app hit the + button to add an account whilst you’re looking at the auth options on your MS account on a web browser. In the auth options select to add the app and carefully click through reading the steps until you’ve got a QR code on the screen. Back on your app choose the option to scan a QR code and once your phone camera gets a sniff of your monitor it’ll be added. Keep following through the prompts to complete a test

You may need to ask your admin to reset (remove) the auth options on your account so you can get to the account page.

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MadEngineer

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#3311812 22-Nov-2024 10:51

It wasn’t that long ago that you couldn’t drag-drop attachments from one email to another in Outlook 365. I see that’s now fixed so you don’t need to save to the desktop first.

Next issue is that you can’t add folders from shared mailboxes into your own favourites.

No doubt that’ll eventually get fixed and “New” will eventually get the same functionality as “old” but at that point they may as well be the same thing.

You're not on Atlantis anymore, Duncan Idaho.

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#3311813 22-Nov-2024 10:58

MadEngineer: ... you don’t need to save to the desktop first.

For these situations, there's a folder called Downloads. You know, where downloads would go.

Sure, the Desktop is easy to find. But if there's one thing I've learned from early Windows days, it is that a Desktop with too many files would slow down Windows. So I don't leave anything there, to this day.

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