Any ways to push Chorus to wire for free?

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#3192814 9-Feb-2024 10:07

Jase2985:

$1400 is pretty reasonable for one of the best fibre networks in the world.

I agree but I suspect the tenant may not want to pay this for a place he doesn't own - hence why I suggested maybe offering to share the cost with the landlord.

@gunpowder any update re the landlord?

nztim

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#3192815 9-Feb-2024 10:12

evnafets:

Just asking the question:
If 3 extra connections were being requested here would each one be required to provide $1400 charge? Or could it be shared between them?

I imagine this could be done as a batch and cost less, but $1400 is about what the Government funded per address for the initial rollout.

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

MurrayM

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#3192844 9-Feb-2024 11:59

quickymart:

I suspect the tenant may not want to pay this for a place he doesn't own - hence why I suggested maybe offering to share the cost with the landlord.

Exactly. The landlord might decide to kick the tenant out after a year. If I was the tenant I'd be reluctant to pay for the entire thing myself.

Might be best to look at a wireless solution (not necessarily Starlink!)

MadEngineer

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#3192852 9-Feb-2024 12:44

Chorus won't answer or comment on any questions about installations that aren't your own hence why you're getting the repeated answers.

You're not on Atlantis anymore, Duncan Idaho.

nztim

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#3192858 9-Feb-2024 12:50

MurrayM:

quickymart:

I suspect the tenant may not want to pay this for a place he doesn't own - hence why I suggested maybe offering to share the cost with the landlord.

Exactly. The landlord might decide to kick the tenant out after a year. If I was the tenant I'd be reluctant to pay for the entire thing myself.

Might be best to look at a wireless solution (not necessarily Starlink!)

That is not really an acceptable answer, if in-fill build is required, that is not the tenant's problem, that is the landlords, he/she was the one who decided to build 4 units on one address.

I see this all the time in Wellington where greedy landlords want to maximize rent - Tennant's sometimes have been able to get multiple ONTs installed at the same address other times have not been so successful.

Also, with copper withdrawal well and truly within full swing tenants who can't get fiber are really up the creek without a paddle, and when new tenants move in copper can't be reconnected because of Chorus stop sell and have to go through the escalation process, something that your average tenant doesn't understand.

The whole thing is a complete shambles IMHO all starting with the greedy landlord.

OP - if you want, you can PM me your address and I can see if there are separate addresses in the chorus system.

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

quickymart

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#3192870 9-Feb-2024 13:37

MadEngineer:

Chorus won't answer or comment on any questions about installations that aren't your own hence why you're getting the repeated answers.

I got the impression the OP placed the order from his first post. But he should still be talking to the landlord and/or RSP.

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#3192902 9-Feb-2024 15:31

nztim:

if in-fill build is required, that is not the tenant's problem, that is the landlords, he/she was the one who decided to build 4 units on one address.

I see this all the time in Wellington where greedy landlords want to maximize rent - Tennant's sometimes have been able to get multiple ONTs installed at the same address other times have not been so successful.

There is a subset of landlords who wouldn't provide electricity connections or water connections if they didn't have to. The problem is that there isn't any requirement for landlords to provide infrastructure for telecommunications.

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Wheelbarrow01

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#3192924 9-Feb-2024 17:17

I'll try to break this down as best I can - and apologies if I am repeating with others have said (busy day, no time to read whole thread)

Fibre is laid to the boundary free of charge, for every house/dwelling that existed at the time fibre was laid in the street.

If a property owner chooses to demolish a pre-existing house and replace it with 4, then one of those 4 new houses can take advantage of the fibre drop-off that already existed at the boundary. For the additional 3 houses, Chorus needs to build 3 new fibre drop-offs to the boundary, and these must be paid for.

This is the reason your landlord got one of the new dwellings connected so easily - one fibre drop-off to the boundary already existed for the original dwelling.

Ultimately developers are responsible for contacting Chorus to arrange the additional network capacity to enable the extra dwellings to be connected. However sometimes they do not, and there can be a number of reasons for this - 1. They don't know that they should, 2. They know that they should but they don't want to pay and would rather pass the buck to the new owner (if on-sold) or to the tenant. I personally do not agree with this, but have seen it happen time and again.

You are in a bit of a rubbish situation to be honest. Ideally the party that developed the property and built the additional dwellings should pay for the extra fibre network required to connect them, however Chorus cannot compel the developer or owner to do so. Tragically, this means if you want to be connected to fibre, you may have to pay yourself, or try to argue your case with your landlord. I know this is not what you want to hear.

You may need to check the Residential Tenancies Act or check with Tenancy Services on what rights you have - I am not sure if landlords MUST provide access to telecommunications or not. From memory, they are only required to do so if it can be done at no cost to them. But they can simply turn around and tell you to get a wireless 4/5G service - this doesn't require the landlord/owner to outlay any money.

I am not happy that the cost of connecting a brand new dwelling to our network has been referred to as a "tax". It's not a tax, it is a request for a contribution towards the cost of connecting new dwellings to the Chorus network.

Many thanks,

Simon

Senior Customer Delivery Manager - Chorus

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

Wheelbarrow01

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#3192925 9-Feb-2024 17:20

evnafets:

Just asking the question:
If 3 extra connections were being requested here would each one be required to provide $1400 charge? Or could it be shared between them?

It's $1400 each. Had the developer/landlord approached Chorus in advance to have all dwellings catered for, they may have been able to get a package deal (not 100% on that though).

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

nztim

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#3192935 9-Feb-2024 18:25

Wheelbarrow01:

If a property owner chooses to demolish a pre-existing house and replace it with 4, then one of those 4 new houses can take advantage of the fibre drop-off that already existed at the boundary. For the additional 3 houses, Chorus needs to build 3 new fibre drop-offs to the boundary, and these must be paid for.

It's not just new dwellings its also when a landlord divides up an existing dwelling too

They pay for fireproofing between units, upgrade the electricity lines, install additional power meters, upgrade water and sewage lines.

But for some reason won't pay a measly $1400 to add additional ONTs

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

quickymart

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#3192992 9-Feb-2024 19:11

@gunpowder

To summarise:

* the landlord has built a new property (as well as 3 others including your own) presumably replacing one former existing one, making 4 now
* his new place was connected for free as it utilised the existing network connection point for that address
* he has added 3 more properties which did not exist at the time of the rollout, therefore there are no connection points for these 3 additional places
* to get them connected is a chargeable request as connection points, etc will need to be built, hence why you are being asked to pay (this is called an infill build)
* this would all normally be done by the landlord but at a guess he didn't want to pay for each of the properties to be connected so just let it be
* if you want to get connected to fibre at your place, either you, the landlord or both will need to pay the cost
* failing that, you may need to look into some sort of wireless solution

Hopefully the above helps explain your current situation?

gunpowder

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#3193049 9-Feb-2024 21:27

Guys,

thank you everybody for quick comprehensive answers (@quickymart, @nztim, @Wheelbarrow01, @MadEngineer) - i am really to each one and everyone. Unfortunately, I wasn't able to answer while all answers and now it's too late :) So I just summarise it all here:

1) Now I am understanding more of this. All in place. I will speak to LL, he's absent currently, but I am totally not sure about success.

2) So, someone says that groundworks can be done by myself, but if 1400 is a infill, then making groundworks with my hands won't make a lot of saving? Or will the Chorus's groundworks be on top of the infill payment?

3) Are you sure it will be 1400 each then?

Thanks so much once again for all your explanations.)

Goosey

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#3193050 9-Feb-2024 21:33

Don’t forget the math regarding going wireless and the quality of that service and it’s monthly cost vs just paying for the fibre connection and having a better time all round.

Wheelbarrow01

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#3193056 9-Feb-2024 22:05

gunpowder:
Guys,

thank you everybody for quick comprehensive answers (@quickymart, @nztim, @Wheelbarrow01, @MadEngineer) - i am really to each one and everyone. Unfortunately, I wasn't able to answer while all answers and now it's too late :) So I just summarise it all here:

1) Now I am understanding more of this. All in place. I will speak to LL, he's absent currently, but I am totally not sure about success.

2) So, someone says that groundworks can be done by myself, but if 1400 is a infill, then making groundworks with my hands won't make a lot of saving? Or will the Chorus's groundworks be on top of the infill payment?

3) Are you sure it will be 1400 each then?

Thanks so much once again for all your explanations.)

The ground work required onsite is just a small part of what is required. There is currently no spare fibre network at the gate to connect you to. The $1400 is a contribution towards Chorus’ costs to run a new fibre core from the local exchange or roadside cabinet to your gate. Without that, there is literally nothing for you to connect to, so ground works on your property are a waste of time.

I’d suggest you discuss the situation with the landlord first to see if he will come to the party. Ultimately it’s in his own best interest (in my totally unbiased opinion!) to make his rentals as appealing to tenants as possible by ensuring that fibre is available at the property, so that his current and future tenants can choose the broadband service that is best for them.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

loceff13

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#3193069 9-Feb-2024 23:23

I would also check as someone suggested if the property listing mentioned broadband/fibre at all incase they were silly enough to include it in the listing description.

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