Rubber banding in game/on peak packet loss

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Rubber banding in game/on peak packet loss

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42 posts

Geek

#1119558 1-Sep-2014 13:06

I replied on the other post:
http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=151550&page_no=3#1119311

I had 'mild' success using the google 8.8.8.8 / 8.8.4.4 DNS (I also configured the QOS at the same time). It alleviated some issues, however I did still experience what I would call an unacceptable level of packet loss and rubber banding.

FlameBeard

344 posts

Ultimate Geek

Trusted

#1119564 1-Sep-2014 13:11

brookz: even face book is laggy tonight

I found your device in our system, and have changed this setting - can you please test tonight again?

Eoinjames2012: Can you guys try something for me please? This seems to have worked for me and I have had no issues since.

1. Go to 192.168.20.1
2. Log in to your modem using Admin as username and password.
3. Go to Advanced Setup
4. Go to DNS Proxy
5. Disable DNS Proxy
6. Apply/Save
7. Reboot Modem
8. Reboot Computer.

Test services that were previously rubber banding.

4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTS 460, Intel 180Gb 530 Series SSD, x1 Seagate 1Tb HDD, x1 Seagate 2Tb HDD, Modular 850w PSU, R.O.G. Maximus VII Formula mobo, Cooler Master Storm Trooper Chassis, Cooler Master V8 CPU cooler

"Five exclamation marks, the sure sign of an insane mind." - Terry Pratchett

No longer work for Orcon

FireEngine

1223 posts

Uber Geek

Trusted

#1119753 1-Sep-2014 16:59

Hi All
We are pretty sure we have identified where this is occurring, we have an upgrade ordered that should resolve it once and for all, ETA on that upgrade is approx 1 week from now but this has a lot of focus so we will get it available just as soon as we can. I'll update further as we get closer to deployment but suffice to say:

It isn't Global Mode or Unlimited Plan or Genius White CPE-related.

Thanks for your patience on this - if you are working with Flamebeard on diagnostics then please continue as that is still valuable information to us.

Regards FireEngine

disarmyou

42 posts

Geek

#1119765 1-Sep-2014 17:04

I knew I wasn't crazy!

brookz

215 posts

Master Geek

#1119799 1-Sep-2014 18:11

Woot :D

FlameBeard

344 posts

Ultimate Geek

Trusted

#1119886 1-Sep-2014 19:47

brookz: Woot :D

after that slight tweak, has that made any improvement tonight?

FlameBeard

344 posts

Ultimate Geek

Trusted

#1119887 1-Sep-2014 19:48

disarmyou: I knew I wasn't crazy!

well, at least not wrong anyway

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

Tzoi

424 posts

Ultimate Geek

#1119915 1-Sep-2014 20:07

Yay, hopefully this does resolve it :)

brookz

215 posts

Master Geek

#1120002 1-Sep-2014 21:25

FlameBeard:
brookz: Woot :D

after that slight tweak, has that made any improvement tonight?

Let me try it now!

Edit, no rubber banding, facebook running wonderfully :o edit: BETTER but not 100% ;) Spoke too soon, all games have become unplayable again :(...........

Do you think you will ever tell us what had/is caused/causing the problem? :D

Markuchi

26 posts

Geek

#1120759 2-Sep-2014 19:15

Yeah still issues with CSGO and D3.
I wonder if bypassing AAPT is the resolution?
At work we had issues with packet loss to Equinix Sydney and got spark to change routes to bypass AAPT and solved all packet loss.

FlameBeard

344 posts

Ultimate Geek

Trusted

#1121373 3-Sep-2014 19:25

Just guna give this thread a bump and see if there are any users online now that would be happy to do a trace route for me and also a path ping?

disarmyou

42 posts

Geek

#1121383 3-Sep-2014 20:08

sure what am I tracerting'

Markuchi

26 posts

Geek

#1121384 3-Sep-2014 20:16

Currently D3 is unplayable due to packet loss.

Target Name: N/A
IP: 103.4.114.27
Date/Time: 3/09/2014 8:11:06 p.m. to 3/09/2014 8:15:04 p.m.

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 128 0 0.0 0 0 0 [10.1.1.1]
2 128 0 0.0 0 1 0 [10.1.2.1]
3 127 0 0.0 16 833 39 llu.bng1.nct.orcon.net.nz [60.234.8.1]
4 128 0 0.0 16 35 17 xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
5 128 0 0.0 16 38 17 ge-0-3-0-0.cre1.sky.orcon.net.nz [121.98.9.10]
6 128 0 0.0 16 35 18 vocus1.ape.nzix.net [192.203.154.123]
7 128 0 0.0 40 58 41 ten-0-7-0-2.cor01.alb01.akl.VOCUS.net.nz [114.31.202.68]
8 128 0 0.0 40 75 42 ten-0-3-0-2.cor03.syd03.nsw.VOCUS.net.au [114.31.202.85]
9 128 0 0.0 40 65 41 ten-1-0-0.bdr03.syd04.nsw.VOCUS.net.au [175.45.72.73]
10 128 0 0.0 39 107 44 as17819.cust.bdr03.syd04.nsw.VOCUS.net.au [175.45.73.194]
11 128 0 0.0 39 84 41 [27.111.251.106]
12 127 127 100.0 0 0 0 [-]

Destination not reached in 35 hops

Tzoi

424 posts

Ultimate Geek

#1121386 3-Sep-2014 20:20

I'm also available if you still need someone

brookz

215 posts

Master Geek

#1121387 3-Sep-2014 20:23

Was funny, I joined a game at like 6:30 and by 7:10 the lag came in on queue :<

Might have to take up checkers or something

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