Rubber banding in game/on peak packet loss

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Rubber banding in game/on peak packet loss

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1223 posts

Uber Geek

Trusted

#1121395 3-Sep-2014 20:53

Markuchi: Currently D3 is unplayable due to packet loss.

Target Name: N/A
IP: 103.4.114.27
Date/Time: 3/09/2014 8:11:06 p.m. to 3/09/2014 8:15:04 p.m.

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 128 0 0.0 0 0 0 [10.1.1.1]
2 128 0 0.0 0 1 0 [10.1.2.1]
3 127 0 0.0 16 833 39 llu.bng1.nct.orcon.net.nz [60.234.8.1]
4 128 0 0.0 16 35 17 xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
5 128 0 0.0 16 38 17 ge-0-3-0-0.cre1.sky.orcon.net.nz [121.98.9.10]
6 128 0 0.0 16 35 18 vocus1.ape.nzix.net [192.203.154.123]
7 128 0 0.0 40 58 41 ten-0-7-0-2.cor01.alb01.akl.VOCUS.net.nz [114.31.202.68]
8 128 0 0.0 40 75 42 ten-0-3-0-2.cor03.syd03.nsw.VOCUS.net.au [114.31.202.85]
9 128 0 0.0 40 65 41 ten-1-0-0.bdr03.syd04.nsw.VOCUS.net.au [175.45.72.73]
10 128 0 0.0 39 107 44 as17819.cust.bdr03.syd04.nsw.VOCUS.net.au [175.45.73.194]
11 128 0 0.0 39 84 41 [27.111.251.106]
12 127 127 100.0 0 0 0 [-]

Destination not reached in 35 hops

I get this when looking up that ip

103.4.114.27 -> The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)

So not sure it is a valid test at the moment

Regards FireEngine

Tzoi

424 posts

Ultimate Geek

#1121397 3-Sep-2014 20:54

Twitch streams seem fine atm, normally I can't watch at this time of night

FlameBeard

344 posts

Ultimate Geek

Trusted

#1121406 3-Sep-2014 21:07

Tzoi: Twitch streams seem fine atm, normally I can't watch at this time of night

I have sent you a PM, can you quickly run those tests for me and PM those results?

4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTS 460, Intel 180Gb 530 Series SSD, x1 Seagate 1Tb HDD, x1 Seagate 2Tb HDD, Modular 850w PSU, R.O.G. Maximus VII Formula mobo, Cooler Master Storm Trooper Chassis, Cooler Master V8 CPU cooler

"Five exclamation marks, the sure sign of an insane mind." - Terry Pratchett

No longer work for Orcon

FireEngine

1223 posts

Uber Geek

Trusted

#1121410 3-Sep-2014 21:18

brookz: Was funny, I joined a game at like 6:30 and by 7:10 the lag came in on queue :<

Might have to take up checkers or something

Can you tracert to

103.10.125.1

and post the results ASAP please?

Regards FireEngine

Markuchi

26 posts

Geek

#1121428 3-Sep-2014 21:27

Target Name: syd.valve.net
IP: 103.10.125.1
Date/Time: 3/09/2014 9:24:27 p.m. to 3/09/2014 9:27:23 p.m.

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 151 0 0.0 0 3 0 [10.1.1.1]
2 151 0 0.0 0 2 0 [10.1.2.1]
3 151 15 9.9 17 1885 55 llu.bng1.nct.orcon.net.nz [60.234.8.1]
4 151 0 0.0 16 48 22 xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
5 151 0 0.0 16 64 24 [121.99.12.0]
6 151 0 0.0 39 93 53 p17746.syd.equinix.com [202.167.228.93]
7 151 0 0.0 39 68 43 syd.valve.net [103.10.125.1]

brookz

215 posts

Master Geek

#1121435 3-Sep-2014 21:47

C:\Users\Brooks>tracert 103.10.125.1

Tracing route to syd.valve.net [103.10.125.1]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms 192.168.20.1
2     5 ms     6 ms     8 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1
]
3     4 ms     4 ms     4 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4     5 ms     5 ms     4 ms 121.99.12.0
5    33 ms    32 ms    30 ms p17746.syd.equinix.com [202.167.228.93]
6    28 ms    29 ms    28 ms syd.valve.net [103.10.125.1]

Trace complete.

C:\Users\Brooks>

I will get one up tomorrow during peak

FlameBeard

344 posts

Ultimate Geek

Trusted

#1121460 3-Sep-2014 22:34

here is mine for reference

C:\Users\Ethan>tracert 103.10.125.1

Tracing route to syd.valve.net [103.10.125.1]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.20.1
2 9 ms 23 ms 11 ms euba.bng1.nct.orcon.net.nz [60.234.8.2]
3 5 ms 5 ms 5 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4 6 ms 5 ms 6 ms 121.99.12.0
5 29 ms 29 ms 29 ms p17746.syd.equinix.com [202.167.228.93]
6 29 ms 29 ms 29 ms syd.valve.net [103.10.125.1]

Trace complete.

Quic Broadband

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Jedateach

25 posts

Geek

#1122158 4-Sep-2014 21:10

Bad again tonight? Twitch is a no go on anything above Low (even low cuts in/out).

This is my tracert.
C:\Users\Jon>tracert syd.valve.net

Tracing route to syd.valve.net [103.10.125.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.20.1
2 * 3873 ms 1577 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1]
3 34 ms 18 ms 18 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4 52 ms 19 ms 19 ms 121.99.12.0
5 42 ms 43 ms 42 ms p17746.syd.equinix.com [202.167.228.93]
6 43 ms 45 ms 46 ms syd.valve.net [103.10.125.1]

Tzoi

424 posts

Ultimate Geek

#1122161 4-Sep-2014 21:19

I would have thought that it wouldn't matter what quality setting twitch is on because it's packet loss that is the main problem and whatever setting you're on, whenever there's lost packets in a live stream it's gonna cut out

djinni74

11 posts

Geek

#1122164 4-Sep-2014 21:23

This is my result tonight.

I'm having rubberbanding galore.

Tracing route to syd.valve.net [103.10.125.1]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms BoB.Orcon [10.1.1.1]
2    30 ms    19 ms    18 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1
]
3    18 ms    19 ms    18 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4    18 ms    18 ms    18 ms 121.99.12.0
5    70 ms    42 ms    42 ms p17746.syd.equinix.com [202.167.228.93]
6    42 ms    41 ms    41 ms syd.valve.net [103.10.125.1]

This one is the Diablo 3 America server.

Tracing route to 12.129.209.68 over a maximum of 30 hops

1    <1 ms    <1 ms    <1 ms BoB.Orcon [10.1.1.1]
2 2505 ms 1572 ms 1266 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1
]
3    18 ms    18 ms    18 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4    18 ms    19 ms    18 ms 121.99.12.0
5   173 ms   171 ms   172 ms xe-5-0-0.bar1.SanFrancisco1.Level3.net [4.53.132
.217]
6   145 ms   145 ms   144 ms ae-0-11.bar2.SanFrancisco1.Level3.net [4.69.140.
146]
7     *        *        *     Request timed out.
8     *        *        *     Request timed out.
9   145 ms   144 ms   144 ms ae-2-70.edge2.SanJose1.Level3.net [4.69.152.79]

10   179 ms   178 ms   176 ms 192.205.32.209
11   154 ms   154 ms   155 ms cr1.sffca.ip.att.net [12.122.114.6]
12   154 ms   155 ms   153 ms cr1.la2ca.ip.att.net [12.122.3.122]
13   153 ms   151 ms   151 ms gar5.lsrca.ip.att.net [12.122.85.33]
14   151 ms   152 ms   172 ms 12-122-254-230.attens.net [12.122.254.230]
15   167 ms   169 ms   171 ms 206.16.68.42
16   151 ms   150 ms   152 ms paxonix-placeholder.lax1.attens.net [12.129.248.
118]
17     *      151 ms   151 ms 12.129.209.68

Trace complete.

brookz

215 posts

Master Geek

#1122175 4-Sep-2014 21:43

C:\Users\Brooks>tracert 103.10.125.1

Tracing route to syd.valve.net [103.10.125.1]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms 192.168.20.1
2    12 ms    30 ms     4 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1
]
3     4 ms     4 ms     4 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4     6 ms     5 ms     5 ms 121.99.12.0
5    27 ms    28 ms    28 ms p17746.syd.equinix.com [202.167.228.93]
6    28 ms    51 ms    32 ms syd.valve.net [103.10.125.1]

Trace complete.

C:\Users\Brooks>

FireEngine

1223 posts

Uber Geek

Trusted

#1122703 5-Sep-2014 18:26

Hi All, despite putting in the change this week that we hoped would resolve the rubber-banding, it hasn’t fully done so (although you should all have seen latency come down to Australia).

It has helped us further zero in on the precise cause, we will continue to work on it and I’ll update GZ approx the middle of next week with our timeframe.

Thanks for your patience and especially to those who helped with our testing.

Regards FireEngine

brookz

215 posts

Master Geek

#1122725 5-Sep-2014 19:49

All good and well, but in the meantime our internet is unusable when it matters?

nscneo

6 posts

Wannabe Geek

#1122768 5-Sep-2014 21:22

fiber 100 unlimited here
still unplayable on peak hour
btw im playing Diablo 3 aus server.
terrible lag spike on peak while everything is OK off peak hour.
something is wrong with your connection to AUS Orcon. things went smoothly with your adsl plan.
PLZ fix it ASAP

Markuchi

26 posts

Geek

#1122779 5-Sep-2014 21:35

nscneo: fiber 100 unlimited here
still unplayable on peak hour
btw im playing Diablo 3 aus server.
terrible lag spike on peak while everything is OK off peak hour.
something is wrong with your connection to AUS Orcon. things went smoothly with your adsl plan.
PLZ fix it ASAP

I'm having the same issues to D3 server and CSGO server both in AU. On ADSL.
Been with Orcon for about 8 years now on multiple accounts. I think if it isn't fixed next week its time to move on.

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