TP-Link AC1900 on Fibre X cable no go

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groovy7012

3 posts

Wannabe Geek

#223198 18-Sep-2017 21:07

I have just installed a TP-Link AC1900 router on Vodafone Fibre X cable & checked all the WAN & LAN settings in the old HG659. Programmed up the AC1900 but no internet. Rang Vodafone & they told me the DNS settings are different for 3rd party routers & gave me the new settings. No go. Did a firmware upgrade & rebooted still no internet. Has anyone had a similar issue? Ive even had an IT friend remote in & checked settings on both routers & he is scratching his head too. Thanks in advance

DarkShadow

1647 posts

Uber Geek

#1868262 18-Sep-2017 21:52

You did set the VLAN? (Should be under IPTV)

sbiddle

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#1868321 19-Sep-2017 07:14

Isn't fibreX just DHCP? If so there is no need to set DNS as it's handed out automatically.

Morm

85 posts

Master Geek

#1868351 19-Sep-2017 08:09

you need vlan10 set on the WAN port (assuming the router supports vlan10 tagging on the WAN)

KiwiTim

376 posts

Ultimate Geek

#1868373 19-Sep-2017 08:50

Have a look in Network/IPTV/Internet VLAN ID. My tp-link firmware would not support a value of 10 (minimum value 16), but TP-link had an updated firmware that did. If your firmware won't support a VLAN ID value of 10 just contact TP-Link support and see if they have an alternative firmware that does support VLAN ID values of 10.

groovy7012

3 posts

Wannabe Geek

#1868818 19-Sep-2017 19:18

Thanks for your replies. Ive just been informed by a friend who had the same issue to set VLan tagging to 10. Will give it a try & post a reply

groovy7012

3 posts

Wannabe Geek

#1868863 19-Sep-2017 21:13

Thanks again to all your replies

I had a static IP on my old HG659 but on the new AC1900 it needs to be set to Dynamic

Also set the V-lan tagging to 10 & all working twice as fast as the HG659

I'm on Fibre-x 200 over cable & was getting max 136Mbp down & now getting 199Mbp down

Jase2985

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#1868903 20-Sep-2017 05:50

given the hg659 is capable of 900+mbps something must have been configured wrong or something in your network was holding it back.

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sbiddle

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#1868908 20-Sep-2017 07:07

As mentioned above the HG959 is one of the few routers on the market that can route 1Gbps symmetrically. I'd actually be surprised if the TP-Link can get close to the performance of the HG659, most can only handle around 500-600Mbps.

Those speeds before would indicate an issue with your internal network or the fact those speeds are over WiFi which has so many variables it can't be used for testing.