Help required connecting router.

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Help required connecting router.

GregorySanchez

9 posts

Wannabe Geek

#245252 25-Jan-2019 21:16

I have just purchased a new router and I am having trouble getting it set up. I have purchased an ASUS RT-AC5300 router, but I am having issues getting it connected to my Fibre connection. My internet service provider is Orcon, I have done my own research and after few hours still have had no luck. I don't understand too much about networking but I definitely know how to folllow instructions, all of which I've found so far have not worked. Could somebody please help me?

1 | 2 | 3

3762 posts

Uber Geek

Lifetime subscriber

#2167659 25-Jan-2019 21:37

https://www.pbtech.co.nz/ASUSISPSettings#VDFRTAC

GregorySanchez

9 posts

Wannabe Geek

#2167661 25-Jan-2019 21:47

I appreciate this, unfortunately I have already followed these steps with no such luck.

Spyware

3762 posts

Uber Geek

Lifetime subscriber

#2167664 25-Jan-2019 22:00

There is no more to it. DHCP with VID=10. Post captures of all settings, entire page.

Batman

Mad Scientist
29762 posts

Uber Geek

Trusted

Lifetime subscriber

#2167665 25-Jan-2019 22:23

*assuming your settings are actually all correct*

i have an asus rt ac3200

sometimes i have to reboot a few times before it will get the internet!

took many firmware updates before it became better, router was quite buggy for a while

GregorySanchez

9 posts

Wannabe Geek

#2167671 26-Jan-2019 00:46

All of the settings are default except for the ones which the PBTech site informed me to change. I've also added the DHCP tab and a screen shot of the network map which states an error.

Iptv tab:

WAN/Internet tab:

DHCP tab:

Network mapping tab:

ANglEAUT

2320 posts

Uber Geek

Trusted

Lifetime subscriber

#2167674 26-Jan-2019 01:05

Spyware:

https://www.pbtech.co.nz/ASUSISPSettings#VDFRTAC

Very nice. Didn't know they had this.

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

freitasm

BDFL - Memuneh
79270 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#2167678 26-Jan-2019 01:31

No authentication needed for Orcon?

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.

Batman

Mad Scientist
29762 posts

Uber Geek

Trusted

Lifetime subscriber

#2167685 26-Jan-2019 07:02

Try in this order

Factory reset
Reboot
Reboot
Reboot
Firmware update

Jase2985

13459 posts

Uber Geek

ID Verified

Lifetime subscriber

#2167698 26-Jan-2019 08:08

not related to your question but i believe its relevant advice. take it back and get a orbi or amplifi kit for the same price. likely get better coverage and be way more versitile

these "gaming routers" are a bit of a scam. bigger more powerful isnt necessarily better

Batman

Mad Scientist
29762 posts

Uber Geek

Trusted

Lifetime subscriber

#2167714 26-Jan-2019 08:26

my asus rt ac3200 gives me wifi that can watch 4k youtube from across the road

it has 3 different wifis so all my devices use a separate wifi :)

it never fails me unless i reboot it, but i don't reboot it. when i say bugs it's the interface that's buggy, performance has been top notch from day 1.

it's not a gimmick

i believe the 5300 has 3 wifis but using MIMO. MIMO only works if every device connected has MIMO. one device without MIMO breaks MIMO so I chose the 3200. since 99% of devices do not have MIMO anyway, I guess you could call MIMO a gimmick.

Jase2985

13459 posts

Uber Geek

ID Verified

Lifetime subscriber

#2167718 26-Jan-2019 08:32

it is a gimmick because most devices radios are not that powerful to send the data back from a long distance. easy to receive it hard to send it back.

having a super powerful single access point doesn't work these days with the noise floor of those 2 spectrum getting higher and higher.

all its likely doing it drowning out your neighbours signals as well.

having more less powerful access points is what you should be using.

michaelmurfy

meow
13243 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#2167771 26-Jan-2019 10:43

Jase2985:

it is a gimmick because most devices radios are not that powerful to send the data back from a long distance. easy to receive it hard to send it back.

having a super powerful single access point doesn't work these days with the noise floor of those 2 spectrum getting higher and higher.

all its likely doing it drowning out your neighbours signals as well.

having more less powerful access points is what you should be using.

Furthermore - for the price of a ASUS RT-AC5300 you can get an AmpliFi which not only performs better (WiFi wise) but looks nice too.

Gaming routers are a scam, I've already covered this off multiple times.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

GregorySanchez

9 posts

Wannabe Geek

#2167782 26-Jan-2019 11:23

So going on what I've read I brought the wrong router? Is there no way to get this to work at all? One thing that I wasn't sure of was the DHCP error I got which shows in one of the photos I posted. Could this be an issue with the ONT needing to be configured correctly and not the settings on the router?

rscole86

4973 posts

Uber Geek

Moderator

Trusted

Lifetime subscriber

#2167801 26-Jan-2019 11:48

Have you tried to factory reset and checking for new firmware? The firmware you're running is almost a year old, the most recent is from December 2018.

GregorySanchez

9 posts

Wannabe Geek

#2167802 26-Jan-2019 11:51

Yep, I installed the most recent straight from the ASUS website. I'm honestly running out of options here aye.

1 | 2 | 3