Why cheap crappy Ozito power tools have 3 year replacement warranty while Makita only has 1?

Forums › Home Workshop DIY › Why cheap crappy Ozito power tools have 3 year replacement warranty while Makita only has 1?

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#1381367 7-Sep-2015 20:21

I went thru probably about 10-12 returns on 2 of the bunnings cheap nasty hot air guns when me and a friend were doing up a house.

Richard rich.ms

Huchiz

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#1381368 7-Sep-2015 20:22

gumboot19: As far as I am aware, Makita NZ warranty is for three years for the tool and one year for batteries, I don't think the Makita tools from Bunnings are bought through Makita NZ, a little bit like DSE with Apple gear.

All my Makita battery tools have a three year warranty for the tool, they are used at least one hour each per day minimum.

Ozito and Ryobi tools are fantastic value for money and I have never heard of a problem with these, even with the tools used for trade use (boatbuilding).
If you do not use a certain tool for hours each day, go the Ozito or Ryobi. If you don't want to burst into tears when you drop your $600 Makita tool off two stories of scaffolding, buy Ozito or Ryobi.

If you earn your living relying on your tools, buy what you trust that will not let you down day or night, wet or dry. (Festool and Makita owner)

I have a Ryobi drill set and Ozito circular saw. The former got a lot of use (for a diyer standard) and I still feel they are good, the saw was used only once so I cannot really comment on that.

My friend just bought a set of Kawasaki drills. My initial thought was that WOW it must be Hi-END quality as the brand image suggests (in motor/industry), but after further research I found that Kawasaki power tools are very best only Ryobi class, maybe even less. That is weird to me.....

richms

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#1381375 7-Sep-2015 20:31

Yeah thats the one. They changed the style of them after we were done with the place so couldnt take them back and say just stopped working hardly used anymore.

Richard rich.ms

Huchiz

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#1381379 7-Sep-2015 20:33

richms: I went thru probably about 10-12 returns on 2 of the bunnings cheap nasty hot air guns when me and a friend were doing up a house.

XU1 brand? I have heard that is the even lower end wing of Ozito.

Anyway I have a XU1 finish sander which went through my last tv unit building with no problem. Let's see how it go with my next coffee table building. It's 29 dollars and comes with 10 sanding sheets, that's almost cheaper than just buy the sheets, omg.

nolanz

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#1381387 7-Sep-2015 20:44

I bought an Ozito drop saw from Bunnings.
I knew I was buying a cheaper unit, but I needed the tool for a specific job, and after that it would just be another tool in the arsenal.
The switch had a fault. I took it back and was given another new one with absolutely no problem.
I was told that if the new one had a fault, it would be replaced in the same way. I pointed out that because I live away from a main centre, it was a 100km round trip. They put a note on the receipt, authorising payment for fuel for the trip should I have to make it. I never needed to, but I guess it show that Bunnings have some faith in Ozito.

People who use power tools really should have enough intelligence to evaluate and make reasonable assumptions based upon price comparisons and reputations. Likewise keeping receipts is a must when making purchases of this type.

I had a professional battery drill bought for me as a present, and it lasted just longer than the one year warranty. I replaced it with a Black and Decker battery drill at about a third of the price. The Black and Decker drill has lasted five years now, still going strong and still holding what appears to be a full charge. Just goes to show that more expensive doesn't necessarily mean better.

gbwelly

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#1381389 7-Sep-2015 20:44

Don't compare Ozito to other cheap tools like X1U. Ozito do have issues with the consumables, however they will typically take standard fittings like Bosch in the case of oscillating tools etc. I have a Makita shelf queen to be used when my ozito hammer drill dies. I expect my grandchildren may get to take it out for its first session.

Ozito is the the bunnings home brand. Much like signature range from countdown is not bad, so too is ozito. The ozito random sander is rolling on a Norton hook pad and has sanded pretty much the entire interior and exterior of my house :-)

shrub

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#1381423 7-Sep-2015 21:46

They also rely on the fact that you will lose the receipt before you have left the carpark... If its cheap say under 50 then most consumers won't bother keeping the receipt safe I'm one of those people. In the last 2 weeks I've killed 2 drills a Bosch corded hammer drill and a 18v cordless drill. Both cost around 120 each and I can't find the f'n receipts anywhere...

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

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#1381425 7-Sep-2015 21:49

Fred99

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#1381464 7-Sep-2015 23:10

gumboot19: As far as I am aware, Makita NZ warranty is for three years for the tool and one year for batteries, I don't think the Makita tools from Bunnings are bought through Makita NZ, a little bit like DSE with Apple gear.

All my Makita battery tools have a three year warranty for the tool, they are used at least one hour each per day minimum.

Ozito and Ryobi tools are fantastic value for money and I have never heard of a problem with these, even with the tools used for trade use (boatbuilding).
If you do not use a certain tool for hours each day, go the Ozito or Ryobi. If you don't want to burst into tears when you drop your $600 Makita tool off two stories of scaffolding, buy Ozito or Ryobi.

If you earn your living relying on your tools, buy what you trust that will not let you down day or night, wet or dry. (Festool and Makita owner)

You'll also probably find that Makita/Dewalt/Milwaukee 3-5 year warranty is a trade warranty.
Ozito gear warranties are endorsed "not for trade use". The 230v gear also has a tag on the power cord stating the same.
That said, I've used and abused a cheap Ozito 3-way SDS hammer drill for years, and it's been truly excellent - built like proverbial. But every other Ozito tool I've used has been awful.

Makita non-trade brand is Maktec
Dewalt non-trade brand is Black and Decker.
Milwaukee non-trade brand is Ryobi
IIRC Bosch have blue and green to easily distinguish trade from handyman range

Horses for courses. Most of my tools are DeWalt (230v) and Milwaulkee (18v). Never had an issue with any of them. I do have a Maktec plunge router - I don't use it much, and apart from the colour and a lighter/shorter power cord, it's identical to the same size Makita model - including Makita logos on the parts. Cost about $100 less. But Black and Decker doesn't come close to Dewalt, and Ryobi doesn't come close to Milwaukee in quality.

Huchiz

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#1381467 7-Sep-2015 23:17

Fred99:
gumboot19: As far as I am aware, Makita NZ warranty is for three years for the tool and one year for batteries, I don't think the Makita tools from Bunnings are bought through Makita NZ, a little bit like DSE with Apple gear.

All my Makita battery tools have a three year warranty for the tool, they are used at least one hour each per day minimum.

Ozito and Ryobi tools are fantastic value for money and I have never heard of a problem with these, even with the tools used for trade use (boatbuilding).
If you do not use a certain tool for hours each day, go the Ozito or Ryobi. If you don't want to burst into tears when you drop your $600 Makita tool off two stories of scaffolding, buy Ozito or Ryobi.

If you earn your living relying on your tools, buy what you trust that will not let you down day or night, wet or dry. (Festool and Makita owner)

You'll also probably find that Makita/Dewalt/Milwaukee 3-5 year warranty is a trade warranty.
Ozito gear warranties are endorsed "not for trade use". The 230v gear also has a tag on the power cord stating the same.
That said, I've used and abused a cheap Ozito 3-way SDS hammer drill for years, and it's been truly excellent - built like proverbial. But every other Ozito tool I've used has been awful.

Makita non-trade brand is Maktec
Dewalt non-trade brand is Black and Decker.
Milwaukee non-trade brand is Ryobi
IIRC Bosch have blue and green to easily distinguish trade from handyman range

So why there are Stanley branded power tools? I thought having Dewalt/Black Decker should be enough. Complex market must be. :D

Bung

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#1381470 7-Sep-2015 23:23

You say that you're looking for a small router then show a selection of laminate trimmers. Were they what you wanted? A router usually is a bit more powerful to cope with larger diameter cutters. EG

http://www.bunnings.co.nz/ozito-router-850w-_p00226237ť

richms

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#1381471 7-Sep-2015 23:24

Black and decker is exclusive to some retailers. Stanly gets them product into others and means that there is no worry of pricematching.

Also stanly tools seems to be a case of sticking an old time brand onto really junky tools probably playing on peoples emotional attachments to grandpa's old tools etc.

Richard rich.ms

Fred99

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#1381474 7-Sep-2015 23:31

richms: Black and decker is exclusive to some retailers. Stanly gets them product into others and means that there is no worry of pricematching.

Also stanly tools seems to be a case of sticking an old time brand onto really junky tools probably playing on peoples emotional attachments to grandpa's old tools etc.

Yep - a foot in the door to offer an "exclusive" for Stanley power tools. They look junky. But I spent $100 on a small Stanley hand plane a few months ago - the "junk" ones were made in China no-name, and about $20.

Huchiz

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#1381475 7-Sep-2015 23:32

richms: Black and decker is exclusive to some retailers. Stanly gets them product into others and means that there is no worry of pricematching.

Also stanly tools seems to be a case of sticking an old time brand onto really junky tools probably playing on peoples emotional attachments to grandpa's old tools etc.

How is Stanley hand tool's quality in general?

richms

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#1381479 7-Sep-2015 23:39

Huchiz:
How is Stanley hand tool's quality in general?

I got some "made in the USA" stanley screwdrivers because I was out and the warehouse had them and I thought they would be better than their normal house brand stuff.

The philips ends dont fit properly, they have a weird curve on the sides of them so they just pop out. the handles are rubbish and the flat one I used to open a paint can bent.

Would have been better buying the house brand screw driver with 20ish changable ends. At least they make those with an actual philips and an actual pozi in the pack, and if you are lucky something vaugely close enough to a square drive to work.

Richard rich.ms

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