Hi There.  I have a laptop which is about to be looked at under an insurance claim.  I have been told that it is likely it will be replaced (as the keyboard and mouse keys have issues, as well as other issues).  So my question is, what do I need to do to it before it is sent off for repair or possible replacement.  (I am a newbie, so please feel free to spell it out quite clearly lol).  I use the laptop for work, so it is essential that my clients information not end up somewhere it shouldn't, and of course my own information.  I use Google Drive to sync and store all my documents (including downloads) and only use gmail online, so no email program to worry about.  What else should I be looking to move/delete and or settings should I be looking at keeping information on before I send it away, bearing in mind I may never see it again, but that it may also come back to me if they can repair it cost effectively?

Any comments/hints/help would be much appreciated.  Thanks in advance :)