Telecom Email Alternatives

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DXNZ

3 posts

Wannabe Geek

Topic # 148808 1-Jul-2014 14:24

First time caller long time listener....

So sick and tired of xtra/yahoo email servers. After a lot of emails going missing, even ones sent internally from and to our own @companyname.co.nz due to greylisting, this recent outage etcetc.

I am relatively happy with their broadband speed and general internet provisions, just the email sucks!

In the infinite wisdom of this group is there a way of using say gmail or outlook servers for our outgoing mail with our @companyname.co.nz addresses?

We have 8 different email addresses setup under our own domain.

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Reply # 1077919 1-Jul-2014 14:24

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

Stu

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Reply # 1077947 1-Jul-2014 14:48

Welcome to Geekzone

Yes, Google Apps for Business and Microsoft's Office 365.

We use Google Apps for Business because it offers us everything we need and (in my view) more bang for buck. If we expand then I'll reconsider Office 365 at that time.

mattwnz

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Reply # 1077952 1-Jul-2014 14:51

Or buy some business web hosting which will come with email accounts. You don't need to use the webhosting part. The good thing is that you can easily move providers without changing your email address.

Stu

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Reply # 1077957 1-Jul-2014 14:58

One person supports this post

The issue isn't with a provider address. The OP states this is for a company domain.

billgates

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Reply # 1077961 1-Jul-2014 15:05

Office 365 Small Business (NZ$6.40/month/user) or Kiosk plan (NZ$2.60/month/user).

Small Business comes with 50GB mail storage/user and 1TB OneDrive cloud storage/user.

http://office.microsoft.com/en-nz/business/compare-office-365-for-business-plans-FX102918419.aspx

http://office.microsoft.com/en-nz/business/compare-office-365-kiosk-plans-FX103178917.aspx

Do whatever you want to do man.

DXNZ

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Wannabe Geek

Reply # 1077968 1-Jul-2014 15:19

Thanks so much for you help, I'll look into google apps for business.

I use a gmail address as well in outlook and never have issues with it. Would be great to have all our emails running that reliably.

mattwnz

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Reply # 1077988 1-Jul-2014 15:30

If you have 8 addresses, using web hosting which comes with email maybe a far cheaper option, as most will come with at least 10 email accounts

hairy1

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Reply # 1078052 1-Jul-2014 16:25

ZOHO. Google it.

My views (except when I am looking out their windows) are not those of my employer.

DXNZ

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Wannabe Geek

Reply # 1078075 1-Jul-2014 17:07

mattwnz: If you have 8 addresses, using web hosting which comes with email maybe a far cheaper option, as most will come with at least 10 email accounts

We have web hosting with the email accounts. The problem is that xtra/yahoo won't let you use your own domains outgoing server when using them as an ISP (or so I am told), only send.xtra.co.nz. I can use my own at home on Vodafone, but not at work on Telecom or tethering from my Telecom phone.

Have been painfully through the process of registering and approving each new address with xtra/yahoo everytime there is a staff change to get their email working.

MackinNZ

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Reply # 1078114 1-Jul-2014 17:49

The problem with Google Apps for Business is that if you want to use Outlook you have to use the horrible Google Apps Sync for Outlook thing.

I would strongly recommend Office 365 over Google Apps for that reason alone.

mattwnz

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Reply # 1078121 1-Jul-2014 17:57

DXNZ:
mattwnz: If you have 8 addresses, using web hosting which comes with email maybe a far cheaper option, as most will come with at least 10 email accounts

We have web hosting with the email accounts. The problem is that xtra/yahoo won't let you use your own domains outgoing server when using them as an ISP (or so I am told), only send.xtra.co.nz. I can use my own at home on Vodafone, but not at work on Telecom or tethering from my Telecom phone.

Have been painfully through the process of registering and approving each new address with xtra/yahoo everytime there is a staff change to get their email working.

That is why you need to move to someone else. Most other web hosts will give you full pop, imap and smtp access, and those can be totally independent of your ISP.

michaelmurfy

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Reply # 1078134 1-Jul-2014 18:29

Office 365 is king here. I personally use both 365 and Google Apps (and Zoho).

Office 365 = Simple, easy to use and can use Outlook or any email client with ease.
Google Apps = Good if you like web-based email however not the best for use with Outlook.
Zoho Mail = It is free, unsubscribe from their emails at the very start else you'll get Indians phoning you / nagging you to purchase right from the get-go otherwise it is good as basic email (and still better than Yahoo Mail).

Michael Murphy | https://murfy.nz
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Reply # 1078137 1-Jul-2014 18:36

I use FastMail for my hosted email, it works great. You can set it up under your domain, have an administrator control everything, and there's IMAP POP SMTP and web access. Spam protection is good. Pricing is pretty reasonable, cheaper than Google/Microsoft usually.

(I have no connection with them other than as a happy customer).

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dwl

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Reply # 1078304 1-Jul-2014 22:00

DXNZ:
mattwnz: If you have 8 addresses, using web hosting which comes with email maybe a far cheaper option, as most will come with at least 10 email accounts

We have web hosting with the email accounts. The problem is that xtra/yahoo won't let you use your own domains outgoing server when using them as an ISP (or so I am told), only send.xtra.co.nz. I can use my own at home on Vodafone, but not at work on Telecom or tethering from my Telecom phone.

Have been painfully through the process of registering and approving each new address with xtra/yahoo everytime there is a staff change to get their email working.

I may not have understood correctly but I don't see why you can't use your own domains outgoing via Telecom/Xtra. I use non Xtra email address and haven't had any problems on Telecom by using the outgoing server as smtp.officemail.co.nz. See http://help.telecom.co.nz/app/answers/detail/a_id/1260/~/officemail. Hope this helps.

MadEngineer

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Reply # 1078324 1-Jul-2014 22:35

Or use ssl/securemail/SMTP-auth as this will allow you to roam.

If an ISP doesn't support the above on their email accounts then change to one that does.

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