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84 posts

Master Geek


Topic # 171987 7-May-2015 19:55
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Small headsup to the few of you who might want to save 2 days of messing around. Mate's Fibre install done almost a year ago. Mine lastweek. Spark supplied me a 'free' modem Hauwei HG630b single 2.4GHz WiFi. I own SurfacePro3 and acts like a dog on anything other than 5GHz with benefit of 802.11ac. Hence why friend and i lept at cheap modem/router offer...

(Setup Dlink for WAN for 'Residential gateway UFB option) for a Cat5 cable that runs back to the installed ONT, note to all you must tick the box for VLAN opens option for VID, and type in 10 from Spark infopage... )

Everything working fine and interesting i seem better performance speedtest on Surface using 5GHz WiFi than my desktop that must have slower performing Ethernet port handling from the router...

Meanwhile mate's DSL-2880L WILL NOT work off WAN port for him... Everything is the same but steadfast NO-GO!

We meet up and exchage modems. Still his arrangement will not work on his almost 1yrold Fibre Install. His unit fine on my install!

Then he swapped out the as-installed Telecom cable from ONT to modem outlet (which was working ok with his old supplied modem) with new fresh made Cat5 run.... between WAN port of DSL-2880L and FIXED...

It appears Telecom used some other kind of cable standard in their earlier installs... So always try doing a CHANGEOUT of your original ONT run folks if you are dealing with an earlier Fibre Install and save a whole lo of hassle...!






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  Reply # 1300123 7-May-2015 19:55
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 1300157 7-May-2015 20:42
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Crossover vs non crossover perhaps?




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  Reply # 1300158 7-May-2015 20:49
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Sounds pretty odd to me.

All the original Spark supplied modems such as the Techicolor ones and the Huawei ones always came with a straight-through RJ45 cable. No cross over or anything special.

Sounds like you may have had a dodgy cable or something.





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  Reply # 1300368 8-May-2015 08:28
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My pick would be a dodgy Ethernet cable that refuses to negotiate at 1Gbps.




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  Reply # 1300928 8-May-2015 19:14
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The thing is in all this is my friend has had Fibre for over a year now, maybe longer. The install resulted in him receiving a free Telecom "Pace" model modem, infact the entire connect up was done well before the idea of Telcom becoming Spark...

This morning he showed me the cable that went from the ONT to the Pace on the WAN connect... I think you guys will pretty much see why, although most of the Fibre System worked fine for internet (he gave up ever trying to set up Port Forwarding with the Pace for some home security video cameras) he had a dog of a time ever making his new el-cheapo D-Link from ever flying. I have to ask, what cable standard with RJ45 plugs is four conductors only? It sure will not work for WAN...

In all this its really a reminder to check the obvious when setting up anything and it's not doing what it should i guess and you never know you too might save a whole world of hurt and 2 days of wasted time...







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  Reply # 1300932 8-May-2015 19:24
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Such cables aren't uncommon - but can clearly only support FE, not 1Gb Ethernet.

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  Reply # 1300962 8-May-2015 20:34
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What Steve said, seen cables like that before.. Will work fine for 10mb/100mb ethernet, as they only use 4 wires (hence the ability to use splitters to run 2 data/voice lines down one single line). Gigabit Ethernet uses all 8 wires, so won't work on such a cable.




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  Reply # 1300994 8-May-2015 20:58
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Lias: What Steve said, seen cables like that before.. Will work fine for 10mb/100mb ethernet, as they only use 4 wires (hence the ability to use splitters to run 2 data/voice lines down one single line). Gigabit Ethernet uses all 8 wires, so won't work on such a cable.



so have I
a really el chepo solution of witch I the best place is in the rubbish!




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