Spark Fibre 200/20 Plan

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clayton

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Topic # 173449 23-May-2015 21:44

I have signed up for this plan the other day and received the HG659b Business Gateway modem, so I plugged it in and did a Spark speed test and got 206/21 Mbps, cool but my CISCO 860VAE-W router on my old fibre 100/50 plan gave me a speed test of 95/45 Mbps, so I connected it back up to the ONT and it reported a speed test of 116/19 so how can you push 200MB through a Gigabyte WAN port that only has a maximum throughput of 125MB with overhead? I have gone to many sites and have downloaded content and the max I am getting is at the high end of 12MB speeds, so WTF is Chorus playing at? prior to upgrade the plan on 95/45 my maximum speeds were around 8MB at it's highest!! Now I understand why Vodafone offers 130MB plans. go figure!

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Reply # 1310589 23-May-2015 21:44

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

Inphinity

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Reply # 1310600 23-May-2015 21:55

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What.. I don't understand your question. I suspect you are mixing Megabit and Megabyte up quite terribly. 200Mbps ~ 25MBps, so at 116Mbps, that's about 14.5MBps maximum.

clayton

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Reply # 1310606 23-May-2015 22:00

Yes, sorry, you know where I'm coming from!!

michaelmurfy

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Reply # 1310614 23-May-2015 22:52

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clayton: Yes, sorry, you know where I'm coming from!!

Honestly don't. Your post makes no sense.

Michael Murphy | https://murfy.nz
A quick guide to picking the right ISP | The Router Guide | Community UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial

Brumfondl

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Reply # 1310618 23-May-2015 23:00

Everything you need to know is in Inphinity's answer.

You seem to be confusing information about megabits (Mb) with info about megabytes (MB).

A gigabit port means it is 1024megabits and 206megabits per second (206 Mbps, the speed you stated you were getting) will go through that quite easily.

clayton

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Reply # 1310621 23-May-2015 23:16

Ok guys, I'll repost it so sounds actuate!!

yitz

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Reply # 1310628 23-May-2015 23:33

It's not Chorus' or your ISPs fault that your router can only NAT 120 Mbps and not the full 200 Mbps plan speed.

Just because a router has Gigabit Ethernet switch ports doesn't mean it can pass TCP/IP at that rate.

Brumfondl

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Reply # 1310635 23-May-2015 23:52

Looking at the specs for the CISCO 860VAE-W, it has a Gigabit WAN port but only 100Mbit LAN ports so a single port will never be getting the full speed of your internet connection through only one port. The HG659b has Gigabit LAN ports so it gets the full 200.

So, your problem is not wanting to use the equipment provided at a guess.

clayton

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Reply # 1310638 24-May-2015 00:09

Where did you get that information from? the CISCO 860VAE-W has 1x Gigabyte WAN, 2x Gigabyte LAN and 3 x 10/100 LAN
I see your speed test image showing the maximum speed of a gigabyte port 125, guess you not on a 200MB fibre plan?
Thanks yitz for your reply

Brumfondl

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Reply # 1310642 24-May-2015 00:31

Was from the Cisco site, but I guess I was looking at the wrong column :) Possibly the router needs some tweaking to the settings. Or you could just use the HG659b.

clayton

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Reply # 1310643 24-May-2015 00:34

That's my point, I'm running a HG659b Business Gateway but it only NAT 120Mbps. Where has my other 80Mbps gone? for a 200Mbps plan it is maxing out at 120Mbps hence the maximum a Gigabyte port can throughput of 125Mbps, would like to know if anyone else are getting higher speeds on this plan?

michaelmurfy

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Reply # 1310644 24-May-2015 00:57

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clayton: That's my point, I'm running a HG659b Business Gateway but it only NAT 120Mbps. Where has my other 80Mbps gone? for a 200Mbps plan it is maxing out at 120Mbps hence the maximum a Gigabyte port can throughput of 125Mbps, would like to know if anyone else are getting higher speeds on this plan?

*Gigabit, not Gigabyte.

The HG659b can easily NAT 200mbit as I have tried this myself on my own connection. Again you're making absolutely no sense in your posts.

Michael Murphy | https://murfy.nz
A quick guide to picking the right ISP | The Router Guide | Community UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial

sbiddle

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Reply # 1310661 24-May-2015 07:08

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I'm completely lost.

Your Huawei does 200Mbps (as you've indicated by your speedtest) but your Cisco doesn't.

Lots of Cisco kit in that range has terrible WAN to LAN routing performance, despite having Gigabit ports. Your 860 VAE-W also only has 100Mbps LAN ports so isn't capable of getting more than 93Mbps via a LAN connection.

BarTender

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Reply # 1310663 24-May-2015 07:23

I can only agree with what has been said above.

Your Spark supplied Huawei works to spec. Your Cisco does not.

You need to upgrade your Cisco to a higher grade box if you want to use the full 200mb connection.

It's as simple as that.

LennonNZ

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Reply # 1310685 24-May-2015 10:12

This has nothing to do with Spark.. but a limitation of the router you are using.

The Cisco 860 will max out thruput (running NAT) at about the speed you are getting. It is no good for your 200Mb/s Plan.

It is ok (just) for the 100/50 Plans.

Get a New Router if you don't like the supplied router (which you have said works fine)

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