Rang spark over two months ago to sign up for 100/20 UFB. No problem they said. Chorus came over two weeks later and couldn't get the cable through the conduit, a couple of elbows apparently. Whole suburb is only 20yrs old and plenty of room in the conduit that I could see. Any-who chorus said they have to do a bit of digging and will be back. Two months later and several calls to spark (one hour waits on the phone or a call back). Really Spark? one hour to talk to somebody??? Still no more info than they will contact chorus and find out what the hold up is. To date I still don't know what the hold up is. Am on hold right now, was told over an hour wait and no option for a call back this time!
Have been with spark for 15+ yrs and now thinking if I should just go with someone else as the service seems to have dropped right off.
Thanks for reading my rant!