Hi all,
Just returned from holiday and our fibre connection isn't working. Have been on the phone to Spark but the wait times are ridiculous and when I do speak to a person they're invariably part of the wrong team.
Anything I can do while I wait for Spark to call back?
Symptoms are as follows:
No dial tone on the landline, and the following lights are on the ONT. Landline is through the ONT and not VOIP through the router. Should be a Chorus connection.
ONT Power = green
ONT LAN1 = orange
ONT Optical = red
I've done a power cycle of the router and without success. Router is a ERL.