New cable modem - Technicolor TC7210d

Forums › One New Zealand (including Vodafone, WxC, Farmside) › New cable modem - Technicolor TC7210d

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#1329259 22-Jun-2015 13:32

antoniosk: ... can you post up pictures specifications and so on.... instead of forcing people to Google?

The only info I have at the moment is from uncle Google, sorry. :)

Lias

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#1329335 22-Jun-2015 15:17

For the record, I'd like to formally state the following.

Ewwwww Technicolor.. Ewww ewww ewwww!

That is all :-P

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

richms

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#1329344 22-Jun-2015 15:32

I hope you still have stock of the other routers for people that dont want to deal with flakey ISP supplied device NAT problems on their connection until you get the bridging mode sorted out. Then again perhaps they have better NAT than the junk freebe dsl ones which seem to absolutly freak out when torrenting on them with a reasonable number of peer connections coming and going.

Richard rich.ms

Shoes2468

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#1329498 22-Jun-2015 20:08

VodafoneDylan: Hi everyone

Thought you might be interested to know that new cable connections will now have the Technicolor TC7210d modem installed. This cable modem has a built in wireless router with 802.11ac, and four ethernet ports, so an additional wireless router is not necessary.

This modem will also be installed for customers upgrading to 50/2 Mb/s or 100/10Mb/s, replacing the current Motorola Docsis2 modem.

Cheers
Dylan

Well I think this is a great step forward for the average consumer for simplicity sake.

Yabanize

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#1329511 22-Jun-2015 20:34

Shoes2468:
VodafoneDylan: Hi everyone

Thought you might be interested to know that new cable connections will now have the Technicolor TC7210d modem installed. This cable modem has a built in wireless router with 802.11ac, and four ethernet ports, so an additional wireless router is not necessary.

This modem will also be installed for customers upgrading to 50/2 Mb/s or 100/10Mb/s, replacing the current Motorola Docsis2 modem.

Cheers
Dylan

Well I think this is a great step forward for the average consumer for simplicity sake.

Yes, great for that.

I just hope it's as reliable as the Cisco was when used in 'dumb' mode, because before if you didn't like the router they supplied you, you could change it. The main device (motorola or cisco cable modems) were always from very reliable brands, and now the connection from the network to your house is made by a company with a bad history.

Some examples

The original Telecom Thomson wireless modems
Newer Telecom modems which have issues when used with Windows 8.1, thankfully Spark now use Huawei's

Lias

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#1329512 22-Jun-2015 20:34

Shoes2468:
VodafoneDylan: Hi everyone

Thought you might be interested to know that new cable connections will now have the Technicolor TC7210d modem installed. This cable modem has a built in wireless router with 802.11ac, and four ethernet ports, so an additional wireless router is not necessary.

This modem will also be installed for customers upgrading to 50/2 Mb/s or 100/10Mb/s, replacing the current Motorola Docsis2 modem.

Cheers
Dylan

Well I think this is a great step forward for the average consumer for simplicity sake.

It is from that aspect, but it's still a terrible brand with a reputation for really really really crappy products.

I mean I'd rather have ~~chinese spyware~~ Huawei than Technicolour and that says a lot.

BMarquis

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#1329632 23-Jun-2015 05:33

Lias:
Shoes2468:
VodafoneDylan: Hi everyone

Thought you might be interested to know that new cable connections will now have the Technicolor TC7210d modem installed. This cable modem has a built in wireless router with 802.11ac, and four ethernet ports, so an additional wireless router is not necessary.

This modem will also be installed for customers upgrading to 50/2 Mb/s or 100/10Mb/s, replacing the current Motorola Docsis2 modem.

Cheers
Dylan

Well I think this is a great step forward for the average consumer for simplicity sake.

It is from that aspect, but it's still a terrible brand with a reputation for really really really crappy products.

I mean I'd rather have ~~chinese spyware~~ Huawei than Technicolour and that says a lot.

I'm not convinced that is entirely fair...
How many technicolor devices have you used, and were they simply the [cheap] ones provided by NZ ISPs?
I've had some pretty good experiences with technicolor devices, until local ISPs mess with them, lock them down, take the cheapest device and stop you from keeping firmware up to date.

You would probably get all the same "really really really crappy products" if this was done with *any* device on the market.

Wise

Send money globally for less with Wise - one free transfer up to NZ$900 (affiliate link).

dylanp

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#1329654 23-Jun-2015 08:20

Shoes2468: Well I think this is a great step forward for the average consumer for simplicity sake.

Exactly right. Will be much easier, simpler and tidier for normal customers. I know that most people here aren't normal customers and would prefer to have full configurability, complexity and mess. :P

Seriously though this sort of setup will be much better for our support team too instead of juggling multiple devices and status lights etc.

mdf

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#1329732 23-Jun-2015 09:34

I can certainly see the point of this and agree it will make life much more straightforward for the average consumer. It's also great the Vodafone is being proactive in getting messages out in forums like this (cf. a "WTF did Vodafone just install in my house" post from a GZer in a few weeks).

That said, it would also be great if Vodafone did cater to the geek community. I'm sure I'm not alone in investing a reasonable sum (certainly a sufficient sum that I had to persuade Mrs MDF that it was necessary) in a better router with additional features that are important to me. Providing a new all in one device that out of the box will be incompatible with my existing devices won't make for a happy customer experience. Allowing a "pro" or "geek" option would by a great step here IMHO. Right, you want something not standard - that's cool, we'll provide you with a Cisco router (or even make them available to buy?) but we won't support it, so be it on your own head.

Some other ISPs are taking this approach to great effect.

Alternatively, perhaps allowing a choice/delaying the roll out until the firmware upgrade is actually available and tested might be a good idea? Day 1 updates are bad enough, but I really hate devices/software rushed to market that don't work/don't have feature X, but "don't worry, it will be available soon." With "soon" being anything from 6 months to a bit longer than never.

Grizzling about "Yuck, brand X, I hates him" doesn't help. Vodafone isn't going to ditch a device it's presumably put at least some effort into sourcing because of Geekzone vetos (though wouldn't it be great if it actually worked that way). Not to put too fine a point on it, Vodafone kind of has us over a barrel here. For me, it's cable or ADSL. And I'm not going back to ADSL. It's their network and if you want to use it, you're going to need one of their devices.

On the flip side, competition is coming (albeit 4 years away for me) and it would be a great way of engendering customer loyalty in a high-spending technology bracket to be a bit flexible.

Tinshed

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#1329740 23-Jun-2015 09:55

mdf: I can certainly see the point of this and agree it will make life much more straightforward for the average consumer. It's also great the Vodafone is being proactive in getting messages out in forums like this (cf. a "WTF did Vodafone just install in my house" post from a GZer in a few weeks).

That said, it would also be great if Vodafone did cater to the geek community. I'm sure I'm not alone in investing a reasonable sum (certainly a sufficient sum that I had to persuade Mrs MDF that it was necessary) in a better router with additional features that are important to me. Providing a new all in one device that out of the box will be incompatible with my existing devices won't make for a happy customer experience. Allowing a "pro" or "geek" option would by a great step here IMHO. Right, you want something not standard - that's cool, we'll provide you with a Cisco router (or even make them available to buy?) but we won't support it, so be it on your own head.

Some other ISPs are taking this approach to great effect.

Alternatively, perhaps allowing a choice/delaying the roll out until the firmware upgrade is actually available and tested might be a good idea? Day 1 updates are bad enough, but I really hate devices/software rushed to market that don't work/don't have feature X, but "don't worry, it will be available soon." With "soon" being anything from 6 months to a bit longer than never.

Grizzling about "Yuck, brand X, I hates him" doesn't help. Vodafone isn't going to ditch a device it's presumably put at least some effort into sourcing because of Geekzone vetos (though wouldn't it be great if it actually worked that way). Not to put too fine a point on it, Vodafone kind of has us over a barrel here. For me, it's cable or ADSL. And I'm not going back to ADSL. It's their network and if you want to use it, you're going to need one of their devices.

On the flip side, competition is coming (albeit 4 years away for me) and it would be a great way of engendering customer loyalty in a high-spending technology bracket to be a bit flexible.

Good points. Choice is always a good thing, even if only a minority don't want the default modem/installation. Like many here I have invested a lot of time getting my router up and running precisely as I like it. And I would even be prepared to pay for that if required, such is the importance to me of being in complete control of my router and its configuration, etc.

Tinshed
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Yabanize

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#1330085 23-Jun-2015 17:27

Yes, It's great to have a simplified device for normal customers, but 'geek' customers are forced to go through them too (unless you will have a choice of the cisco instead)

The cable modem is the equivalent of an ONT but for cable.

Previously ONT's / Cable modems were of no concern as they were a rock solid 'dumb' device, they were just a bridge between the network and your house. Their role was simply converting.

You could use any router you like whether it be a cheap ISP supplied, or an expensive more powerful one.

Now for the ONT, we're going from the most trustworthy rock-solid brand (cisco), to a brand that is known here for it's cheap, nasty, unreliable, insecure products.

You can still use a different router if you want but you still have to go through the technicolor, whose reliability may be of concern

We need assurance that the Technicolor in 'dumb mode' will be just as rock solid as the Cisco's are. That's all i'm worried about.

I drew this to demonstrate my point (Note this is a possibility and may not be true)

I've also found this thread, UPC, A cable company in Ireland got very similar Technicolor devices, people aren't very happy with them

They have been used for a couple of years there, after this time bridging doesn't work properly, they have to do all sorts of weird things to make it work.

I hope this isn't another T-Box. Please VF, prove us wrong

Despite my concerns, I would still be interested in trying this out

Lias

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#1330197 23-Jun-2015 20:06

BMarquis:
I'm not convinced that is entirely fair...
How many technicolor devices have you used, and were they simply the [cheap] ones provided by NZ ISPs?
I've had some pretty good experiences with technicolor devices, until local ISPs mess with them, lock them down, take the cheapest device and stop you from keeping firmware up to date.

You would probably get all the same "really really really crappy products" if this was done with *any* device on the market.

So you're trying to tell me that the cheap crappy technicolour device provided by this ISP is going to magically be better than all the other cheap crap technicolour devices provided by other ISP's?

But seriously they are crap. VodaClear needs to stick with Motorola and Cisco. Preferably Cisco. Mind you Cisco need to hurry the feck up and release a DOCSIS 3 HWIC so I can just ditch whatever crud they will want to give me.

MikeB4

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#1330249 23-Jun-2015 21:12

Lias:
Shoes2468:
VodafoneDylan: Hi everyone

Thought you might be interested to know that new cable connections will now have the Technicolor TC7210d modem installed. This cable modem has a built in wireless router with 802.11ac, and four ethernet ports, so an additional wireless router is not necessary.

This modem will also be installed for customers upgrading to 50/2 Mb/s or 100/10Mb/s, replacing the current Motorola Docsis2 modem.

Cheers
Dylan

Well I think this is a great step forward for the average consumer for simplicity sake.

It is from that aspect, but it's still a terrible brand with a reputation for really really really crappy products.

I mean I'd rather have ~~chinese spyware~~ Huawei than Technicolour and that says a lot.

Chinese spyware, you have been reading too much propaganda.

matisyahu

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#1330265 23-Jun-2015 21:54

Just having a read through the posts as well as the link to this forum and it appears that as long as you stick with the bog standard settings (as well as making sure that when there are many 2.4GHz networks to use 5GHz instead) then for most people the move to the Technicolour 'all in one' will be a godsend in term of simplicity. Regarding what happened with Spark - for all we know Spark might have decided that standardising on Huawei for everything was easier than paying Technicolour to build a custom ROM to address the Windows 8.1 issue hence it was never fixed. For me I'm in a situation when it comes to my UFB installation hat it all comes down to one landlord and whether they approve it or otherwise the only option for me is Vodafone Cable so hopefully if worse case scenario happens the doomsayers about the new router/cable modem turn out to be alarmism.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

Lias

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#1330269 23-Jun-2015 22:01

MikeB4:

Chinese spyware, you have been reading too much propaganda.

Mostly joking, although it's not impossible given the company ties to the PRC Military. We do know for sure that the NSA has rootkit firmware for Huawei products, I see no real reason why the PRC wouldn't have them too :-)

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