Need to deactivate/change number,

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#2446642 25-Mar-2020 20:26

Kol12:
jonb:

Are the scam calls overseas numbers? Is there an option to block receiving calls from overseas numbers?

I searched everywhere but could only find an option to bar 10 NZ numbers on the Vodafone website. It's more than phone calls though, they could try to crack accounts using the number...

Vodafone blacklist will only stop SMS and MMS not incoming phone calls

They will not be able to crack accounts if they don't have the SIM card

Kol12

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#2446686 25-Mar-2020 21:28

Linux:

No it does not deactivate the number ot just removes the online access and I posted above when the number will be deactivated

If the number is still active for 13 months then isn't it still vulnerable to misuse? What is the best step to take to prevent unauthorized use of the number? Should I go to every website and remove/change my number asap?

Kol12

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#2446687 25-Mar-2020 21:29

Linux:

Vodafone blacklist will only stop SMS and MMS not incoming phone calls

They will not be able to crack accounts if they don't have the SIM card

Couldn't they port the number to another SIM card?

kiwiharry

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#2446692 25-Mar-2020 21:42

Maybe I'm missing something.

I know for a fact that scammers have my name and mobile phone number, as when they call they address me by my name.

Although it may seem scary at the time, I've never felt the need to go out and change my phone number and erase all traces of my old number.

I use the blacklist feature in my phone (so far about 40 entries in it) and over the past few months haven't received any scam calls. I was getting up to 3 or 4 a day at one stage last year.

If you can't laugh at yourself then you probably shouldn't laugh at others.

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#2446726 25-Mar-2020 22:32

kiwiharry: Maybe I'm missing something.

I know for a fact that scammers have my name and mobile phone number, as when they call they address me by my name.

Although it may seem scary at the time, I've never felt the need to go out and change my phone number and erase all traces of my old number.

I use the blacklist feature in my phone (so far about 40 entries in it) and over the past few months haven't received any scam calls. I was getting up to 3 or 4 a day at one stage last year.

What is the blacklist feature on your phone?

jarledb

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#2446735 25-Mar-2020 22:51

Kol12:

What is the blacklist feature on your phone?

What kind of phone do you have? If you let us know we can point you to the right guide to do that.

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#2446741 25-Mar-2020 23:16

Kol12:
Linux:

Vodafone blacklist will only stop SMS and MMS not incoming phone calls

They will not be able to crack accounts if they don't have the SIM card

Couldn't they port the number to another SIM card?

@Kol12 That is not porting, porting means moving the same number to another carrier

You mean SIM swap and no they can't do a SIM on your connection for a start they are in another county and they need to visit a VodafoneNZ store with ID to action this

You are very paranoid about these scammers overseas what have they said to you?

Kol12

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#2446751 25-Mar-2020 23:43

Linux:

@Kol12 That is not porting, porting means moving the same number to another carrier

You mean SIM swap and no they can't do a SIM on your connection for a start they are in another county and they need to visit a VodafoneNZ store with ID to action this

You are very paranoid about these scammers overseas what have they said to you?

It was clear they are not just scammers but likely hackers as well. They were clearly looking to obtain documents which would allow identity fraud such as photo ID. At one point they wanted me to install a remote desktop app which made the alarm bells rang. I said my computer was not configured for remote connection. I am usually very wary of scams and stay well away but was not feeling my 100% on this day. Additionally their lure was quite clever. Now I feel like a fool. It finished off with the person I was speaking too saying another person would be calling to confirm the account setup. They have tried to call back four times for which I have not answered...

Edit: If they port the number to another carrier what does that allow them to do? Am I being to paranoid?

Kol12

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#2446752 25-Mar-2020 23:47

jarledb:

What kind of phone do you have? If you let us know we can point you to the right guide to do that.

Galaxy S7.

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#2446755 26-Mar-2020 00:00

Kol12:

Linux:

@Kol12 That is not porting, porting means moving the same number to another carrier

You mean SIM swap and no they can't do a SIM on your connection for a start they are in another county and they need to visit a VodafoneNZ store with ID to action this

You are very paranoid about these scammers overseas what have they said to you?

It was clear they are not just scammers but likely hackers as well. They were clearly looking to obtain documents which would allow identity fraud such as photo ID. At one point they wanted me to install a remote desktop app which made the alarm bells rang. I said my computer was not configured for remote connection. I am usually very wary of scams and stay well away but was not feeling my 100% on this day. Additionally their lure was quite clever. Now I feel like a fool. It finished off with the person I was speaking too saying another person would be calling to confirm the account setup. They have tried to call back four times for which I have not answered...

Edit: If they port the number to another carrier what does that allow them to do? Am I being to paranoid?

@Kol12 Yes very paranoid and I am sure they won't do anything like port your number or SIM swap it onto another SIM

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#2446782 26-Mar-2020 03:11

Kol12:

Galaxy S7.

Here is a guide to blocking numbers on the S7

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#2447060 26-Mar-2020 12:36

I just looked at the call logs on the phone and they've actually been calling from a different number each time...

kiwiharry

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#2447081 26-Mar-2020 12:53

Kol12:

I just looked at the call logs on the phone and they've actually been calling from a different number each time...

Yep that is their normal method of operation. Just keep adding them into your "Blocked Number" list. As mentioned earlier, I have about 40 entries in my list.

These scammers have tried the same with us too. They try and convince you to give them remote access to your PC. As long as you haven't given them that access then you shouldn't be worried.

If you can't laugh at yourself then you probably shouldn't laugh at others.

snnet

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#2447300 26-Mar-2020 15:58

kiwiharry:

Kol12:

I just looked at the call logs on the phone and they've actually been calling from a different number each time...

Yep that is their normal method of operation. Just keep adding them into your "Blocked Number" list. As mentioned earlier, I have about 40 entries in my list.

These scammers have tried the same with us too. They try and convince you to give them remote access to your PC. As long as you haven't given them that access then you shouldn't be worried.

If you HAVE given them access, I'd be performing a factory reset

My mum was in the process of doing what they wanted over the phone when my sister who was with her was texting me concerned (because she wouldn't listen to her saying it's a scam) "hang up mum" "no my computer has problems!", told my sister to turn off the ONT to end the call and disconnect the internet - luckily she had only gone as far as opening command prompt to do the command that spits out the same result on every windows pc. But she felt awful afterwards, and I wouldn't call my mother a lackey or a dummy. It can happen to people less deeply involved in the IT world.

So if they have gained access, seek help about blocking them out of that. I'm not sure what they install, but I think it's keyloggers and probably screen captures.

Kol12

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#2447490 26-Mar-2020 18:53

snnet:

If you HAVE given them access, I'd be performing a factory reset

My mum was in the process of doing what they wanted over the phone when my sister who was with her was texting me concerned (because she wouldn't listen to her saying it's a scam) "hang up mum" "no my computer has problems!", told my sister to turn off the ONT to end the call and disconnect the internet - luckily she had only gone as far as opening command prompt to do the command that spits out the same result on every windows pc. But she felt awful afterwards, and I wouldn't call my mother a lackey or a dummy. It can happen to people less deeply involved in the IT world.

So if they have gained access, seek help about blocking them out of that. I'm not sure what they install, but I think it's keyloggers and probably screen captures.

What do you mean have given them access? To the mobile phone? I'm fairly IT savvy. I restored a Macrium backup image from a day earlier after the scam which theoretically would wipe out anything they had tried to plant... I did click on several of their website links which of course were not Https secured. 😩

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