[TelstraClear] Is this New Zealands biggest phone and broadband deal?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] Is this New Zealands biggest phone and broadband deal?

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6434 posts

Uber Geek

#540741 3-Nov-2011 14:55

DonGould:
NonprayingMantis: for example, Orcon have this website:

http://www.orcon.net.nz/partners

if you are in the Orcon+ network you can get 40GB for $71 -

When I ran the wizard for my location in Christchurch, it came back with $81.

However is also says it's a plan for business partners and not for residual consumers. However at my address I have both res and bus listed, I choose the res address and it gave me a figure anyway.

It’s just the way they promote it. Anyone can actually sign up if they have the url.

As a direct comparison I really didn't feel it compares as it's not on the main site... but then it occurred to me that you'd point out (rightly) that the Telstra offer isn't on the main site either.... so I've compromised and put the $81 dollar value in.

The reaosn it gave you $81 instead of $70 was because you presumably aren’t on the Purple network (or whatever they are calling their unbundled customers now. Same goes for the vodafone pricing, and indeed presumably for the telstra pricing at your address (you are on cable I believe, so Telstra wouldn;t offer you DSL unbundled there)

NonprayingMantis: and that is a permanent price that doesn't expire after 12 months unlike the telstra one where your price is jacked up by $30 once the 12 months 'free 40GB' has eneded. (and this isn't genius, this is normal PSTN)

We know that historically providers don't tend to take value away in large amounts and the end of a plan.

probably (although voda recently removed their 3GB on smartphones and replaced it with nothing), but then this isn't a plan, it's a promotion. You could well be right that they won't remove it, but that is supposition. According to the Ts and Cs of the offer, the free 40GB of data is only for 12 months so we must assume that at the end of the 12 months it will no longer be free. the price of 40Gb of data is currenlty $30 so in the absence of anything else that is what you would pay after twoleve months.

Same goes for Slingshot's recent 'half price broadband' promotion.
The half price was for six months only so we must assume that the price goes up at the end of the 6 months.

Skolink

1081 posts

Uber Geek

#540744 3-Nov-2011 15:01

Skolink: I'm still confused. Where is the "40Gb free for 12 months"? Is it actually $45/month for months 3 to 12 (cost of phone only)?

Ah, just looked at their "Homeplan" packages page. Phoneline+0Gb = $75/month. Very dodgy wording on the advertisement.

DonGould

3892 posts

Uber Geek

#540750 3-Nov-2011 15:10

NonprayingMantis: probably (although voda recently removed their 3GB on smartphones and replaced it with nothing), but then this isn't a plan, it's a promotion. You could well be right that they won't remove it, but that is supposition. According to the Ts and Cs of the offer, the free 40GB of data is only for 12 months so we must assume that at the end of the 12 months it will no longer be free. the price of 40Gb of data is currenlty $30 so in the absence of anything else that is what you would pay after twoleve months.

Same goes for Slingshot's recent 'half price broadband' promotion.
The half price was for six months only so we must assume that the price goes up at the end of the 6 months.

In Australia the industry standard seems to be to look at 12 months total ownership cost.

I don't know what our standard is.

I presented 12 months in my graphs because that is the minimum term you can get with this deal. So to compare we really needed to look at the total cost over the term.

I agree with your point though. If you sign up for this deal then you need to plan to be looking at what you do after 12 months and not just let it roll over on to the current rates because that is/will be expensive when compared to others.

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DonGould

3892 posts

Uber Geek

#540755 3-Nov-2011 15:13

Skolink: Very dodgy wording on the advertisement.

I'd love to see you design a promotion in this space that will entice customers to think about making a move while also being totally up front while at the same time you're selling basically the same product as everyone else in the market with the same input costs - good luck :)

http://forums.whirlpool.net.au/forum-replies.cfm?t=1731601 - check this out... 11 pages of posts on the question in the Australian space.

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NonprayingMantis

6434 posts

Uber Geek

#540760 3-Nov-2011 15:19

DonGould:
NonprayingMantis: probably (although voda recently removed their 3GB on smartphones and replaced it with nothing), but then this isn't a plan, it's a promotion. You could well be right that they won't remove it, but that is supposition. According to the Ts and Cs of the offer, the free 40GB of data is only for 12 months so we must assume that at the end of the 12 months it will no longer be free. the price of 40Gb of data is currenlty $30 so in the absence of anything else that is what you would pay after twoleve months.

Same goes for Slingshot's recent 'half price broadband' promotion.
The half price was for six months only so we must assume that the price goes up at the end of the 6 months.

In Australia the industry standard seems to be to look at 12 months total ownership cost.

I don't know what our standard is.

I presented 12 months in my graphs because that is the minimum term you can get with this deal. So to compare we really needed to look at the total cost over the term.

I agree with your point though. If you sign up for this deal then you need to plan to be looking at what you do after 12 months and not just let it roll over on to the current rates because that is/will be expensive when compared to others.

I agree with you here. 12 months is the right comparison to make since that is the length of the contract. It is just worth pointing out in any commentary what happens when the contract ends though.

Bee

732 posts

Ultimate Geek

#540761 3-Nov-2011 15:19

DonGould:
Bee: Ok, Finally got my head around this...

So its $75 per month for a phone line??? RIDICULOUS! + 40GB internet...

Or is it $75 per month for phone and 40GB internet + 40GB for free = 80GB ???

Agreed $75 per month for phone and 40GB internet is a pretty good deal but thats not what the advertising says is it???

Definitely misleading advertising going on here Telstra!!!

Edit: Ok so reading Telstra's Website they offer "phone and broadband" for $75. 0GB. Then you add on Data useage... so I guess using that model you are getting the 40GB for free, but I dont think any other ISP does their pricing this way???

You seem totally confused...

Per my graph above, it's basically an averaged price of $62.50 for a phone line and ADSL connection with 40gb of data per month with a total cost of $750 over the next 12 months.

My Main point was that the ad state 40GB FREE every month. So they are charging $75 (or $62.50) for the phone line (and broadband service that you cant do anything with without adding some data) - which is expensive!

But its all in the way their pricing works. Most companys would charge you $45 for phone and then $50 for 40GB of Broadband.

Telstra are the confused ones.

They charge $75 for a phone line and Broadband service. But since you cant do anything with the broadband its pointless...

Ok Another example :

- normal places charge $10 for lunch of butter chicken in a container and $3 dollars for a small coke.

- Telstra is selling the butter chicken in a container with a coke for $12 and a small cup is $1, then their "special" is buy the butter chicken and coke for $12 and get a large cup for free!

You can't not buy the cup because otherwise you cant do anything with the coke except spill it all over the floor!

So you are not really getting the cup for free - you are just getting a special price on coke in a cup.

and lets say I currently get Butter chicken with a small coke for $13 plus free fries from somewhere else.

so Again the Telstra deal doesn't suit me because I'll never drink the whole of the large coke and would prefer to have a small coke and add some fries to it.

Does that make more sense or less?

Doing your best is much more important than being the best.

DonGould

3892 posts

Uber Geek

#540762 3-Nov-2011 15:23

NonprayingMantis: It is just worth pointing out in any commentary what happens when the contract ends though.

Totally agree with you on this one and an extremely valid point.

Providers make profit on these promos because they budget for people just being content, forgetting they've fallen of 'the deal' and just carrying on with what ever until the next promo presents.

If people are signing up for these deals then they need to diary to do the home work and follow up in 11 months time if they care.

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Ragnor

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Trusted

#540768 3-Nov-2011 15:32

DonGould:

In Australia the industry standard seems to be to look at 12 months total ownership cost.

I don't know what our standard is.

Don't need a standard imo.

Firstly some ISP's don't have a 12 month term and secondly if a person choosing a plan can't roughly figure out 12x the monthly cost themselves either in their head or in a spreadsheet.. they are retarded and need more help than a standard like this.

Bee

732 posts

Ultimate Geek

#540783 3-Nov-2011 15:52

Skolink:
Skolink: I'm still confused. Where is the "40Gb free for 12 months"? Is it actually $45/month for months 3 to 12 (cost of phone only)?

Ah, just looked at their "Homeplan" packages page. Phoneline+0Gb = $75/month. Very dodgy wording on the advertisement.

Very Dodgy - that was my point exactly.

Doing your best is much more important than being the best.

TelstraClear

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TelstraClear

#540791 3-Nov-2011 16:08

Our pricing gives the customer the ability to mix and match to suit their needs - this is clear from the numbering, eg, (1) base Plans with (2) Broadband Usage Packs immediately under it (http://www.telstraclear.co.nz/residential/homeplan/packages/broadband.cfm)

We also state, right at the top:

1. Select your location & base plan.
2. Choose your desired monthly usage pack.

If you don't want a phone line you can get Internet, mobile etc only (click on the menu at the top of the page: 'Packages | Internet | Phone Line | Mobile | Calling Cards | Join'

You can chose among the package types by selecting it under the 'Packages' menu (eg, Calling or Broadband).

For Broadband, you can choose your usage pack to suit - from 2 to 150Gb per month. You can also change your usage pack once per month. We reckon that this is a better way to give our customers more choice and personal control. For example, if you're away most of one month you can pay just $4 for 2Gb and go back to 150Gb when you're back home.

You can choose to either work within the plan you choose (and so stick to your budget), or change your usage as you need.

Gary

NonprayingMantis

6434 posts

Uber Geek

#541040 4-Nov-2011 09:13

TelstraClear:

If you don't want a phone line you can get Internet, mobile etc only

your 'internet' link only leads back to a packages page. I cannot see anywhere where it is posible to buy internet without a phone line.

TelstraClear

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Ultimate Geek

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TelstraClear

#541054 4-Nov-2011 09:35

NonprayingMantis: your 'internet' link only leads back to a packages page. I cannot see anywhere where it is posible to buy internet without a phone line.

Naked broadband is available to cable customers: http://www.telstraclear.co.nz/residential/inhome/internet/cable-broadband/naked-broadband.cfm

Gary

Axe

49 posts

Geek

#541275 4-Nov-2011 18:28

Can I find out if I'm in an eligible location online, or do I have to ring up?

lchiu7

6476 posts

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#541403 5-Nov-2011 09:28

TelstraClear: ..

For Broadband, you can choose your usage pack to suit - from 2 to 150Gb per month. You can also change your usage pack once per month. We reckon that this is a better way to give our customers more choice and personal control. For example, if you're away most of one month you can pay just $4 for 2Gb and go back to 150Gb when you're back home.

You can choose to either work within the plan you choose (and so stick to your budget), or change your usage as you need.

Gary

This is a particularly relevant thread for me since I am thinking seriously of jumping ship from TCL to Vodafone.

These are the factors.

I am on the 90GB plan for $139 having recently upgraded from the 60GB plan. I was regularly going over 60GB and this month have gone over 90GB by at least 8 blocks so far :-( (Don't ask - I am not doing BT but was transferring the WC AB games for my bro in LA). I also have two phones lines and digital TV.

So my broadband is costing me at least $139 and often more. If I hit 120GB it would cost me

Vodafone offers 60GB for $90 (or $60 if you have a mobile plan but I don't since all my cell phones are on 2D). Then for another $30 you get double the allowance so for $120 you get 120GB. That's way cheaper than TCL's cost for 120GB.

Then of course there is the installation cost and the cost of the ADSL2 modem. The installation cost would be about $100 if no wiring required or $200 if required. I suspect I would need wiring since when I moved into my current home, there was Telecom wiring into the house at the demarc but a new demarc was installed (grey box) and the TCL lines patched into the house entry point. So to get DSL service, the existing Telecom wiring would have to be repatched into the entry point. I doubt if I could do that myself.

Plus I would only want one of the pairs to be patched into the house which avoids the use of filters and I can keep my TCL landline.

So figure on $300 all up for installation and modem.

So the scenarios are

- keep within 90GB each month (unlikely) TCL $139 VF $120 so $19 savings each month or $228 pa. So it would take me about 18 months for the ROI to materialise
- average 100GB/month TCL $139+5*$2.95 = $153 (saving $63/month) VF $90 or $756 pa - ROI in about 5 months.

Then I could move one of my cellphones to VF increasing the monthly cost from $29 to $40 but then saving $30 on the BB.

Financially it looks like a no brainer but I have no idea how fast VF DSL service is in my area (Khandallah). It's outside the Red Zone so they have to use I presume the Telecom cabinets and since I don't know how far from the cabinet I would be, therefore the max speed I might get.

And I lose fixed IP also which would be annoying.

Since I am watching a fair bit of streaming TV (Netflix, Hulu+) I do need decent sustained download speeds that TCL does provide, albeit for a cost.

It's bit of a conundrum

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Master Geek
Inactive user

#541577 6-Nov-2011 00:15

lchiu7:
TelstraClear: ..

For Broadband, you can choose your usage pack to suit - from 2 to 150Gb per month. You can also change your usage pack once per month. We reckon that this is a better way to give our customers more choice and personal control. For example, if you're away most of one month you can pay just $4 for 2Gb and go back to 150Gb when you're back home.

You can choose to either work within the plan you choose (and so stick to your budget), or change your usage as you need.

Gary

This is a particularly relevant thread for me since I am thinking seriously of jumping ship from TCL to Vodafone.

These are the factors.

I am on the 90GB plan for $139 having recently upgraded from the 60GB plan. I was regularly going over 60GB and this month have gone over 90GB by at least 8 blocks so far :-( (Don't ask - I am not doing BT but was transferring the WC AB games for my bro in LA). I also have two phones lines and digital TV.

So my broadband is costing me at least $139 and often more. If I hit 120GB it would cost me

Vodafone offers 60GB for $90 (or $60 if you have a mobile plan but I don't since all my cell phones are on 2D). Then for another $30 you get double the allowance so for $120 you get 120GB. That's way cheaper than TCL's cost for 120GB.

Then of course there is the installation cost and the cost of the ADSL2 modem. The installation cost would be about $100 if no wiring required or $200 if required. I suspect I would need wiring since when I moved into my current home, there was Telecom wiring into the house at the demarc but a new demarc was installed (grey box) and the TCL lines patched into the house entry point. So to get DSL service, the existing Telecom wiring would have to be repatched into the entry point. I doubt if I could do that myself.

Plus I would only want one of the pairs to be patched into the house which avoids the use of filters and I can keep my TCL landline.

So figure on $300 all up for installation and modem.

So the scenarios are

- keep within 90GB each month (unlikely) TCL $139 VF $120 so $19 savings each month or $228 pa. So it would take me about 18 months for the ROI to materialise
- average 100GB/month TCL $139+5*$2.95 = $153 (saving $63/month) VF $90 or $756 pa - ROI in about 5 months.

Then I could move one of my cellphones to VF increasing the monthly cost from $29 to $40 but then saving $30 on the BB.

Financially it looks like a no brainer but I have no idea how fast VF DSL service is in my area (Khandallah). It's outside the Red Zone so they have to use I presume the Telecom cabinets and since I don't know how far from the cabinet I would be, therefore the max speed I might get.

And I lose fixed IP also which would be annoying.

Since I am watching a fair bit of streaming TV (Netflix, Hulu+) I do need decent sustained download speeds that TCL does provide, albeit for a cost.

It's bit of a conundrum

Just wait :)

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