Bung:Byrned:Oh, and the onus should be with the manufacturer/distributor first, and then the retailer!
According to one other Geekzone poster/distributor the big retailers set both retail and wholesale prices so why shouldn't they bear the brunt of their decision to market crap.
Having worked in mass market retail for a number of years, and for a distribution company, I can tell you that they don't set the RRP or WSP. They may advise that a price needs to be lower/higher, and they may negotiate better WSP's, but not to the levels you imply.
And why should the retailer be responsible for a consumers opinion about how long something should last, when they clearly state the manufactuers warranty period.
And last time I checked, getting back to the OP, Toshiba as a brand is not considered a crap brand so how can you say it was the retailers fault for selling crap? Yes, I have seen some crap no-name brands sold through retail before but Toshiba could not be generalised as one of them.