This is probably more of a vent then anything.
I work for a 3PL Logistics company and we have been doing work for a client for 2-3 years now. They have a Website for selling goods, In the back end of the system its pretty much a one stop business, coded for us to send out orders, inventory management, returns and so forth. Along the lines of SAP but on a website no hard software.
Anyway, I have told the owner who is the code writer/website designer again there is issues, for instance we sent out a order to their shop. They received the goods and then created a new order and marked the item we sent back into stock even though there was 0 available and was able to send this order out.
Sent on Order 2020
New order created.
Marked a check box to say the stock in available ( without doing a return ) ( He needs this check box without it stock with no orders against it will not be in stock )
Sent on new order 2050
How do I explain he needs better code in the website to stop this from happening again as i would think this would be a simple fix for someone who has created a website? This messes with our inventory control BIG time
He uses Botmax I believe