Today, my wife was stopped by a security goon in the Warehouse, Glenfield. She was not allowed to leave, was accused of stealing an item and forced to turn out her handbag. All in front of the other shoppers in the store.
She is very upset about it all and wants to know the legalities about this kind of situation.
Can they really employ thugs to do this? Can she refuse if this happens again? Can we do anything to seek redress for this?
For a woman, to be confronted by a large, intimidating man and being forced to reveal the intimate contents of her handbag to that man and to any bystanders, there is also a degree of sexual intimidation and humiliation about such a situation.
What can we do?