The store manager was serving me - and before i had said anything to him he immediately tried to sell me Norton 360 to go with my laptop. This is what he said:
"You look like the sort of people who use a free antivirus. Well i used to as well until one day i was given a copy of Norton and it found 30 viruses and some of them 2-3 years old, this shows you how crap these free antiviruses are, But no worries because i can let you have Norton 360 for $49 seen as your buying an laptop today."
Now i declined his generous off and was left wondering what "People who use free antivirus" look like.
After this he started explaining about their extended warrenty system, after his 5 minutes speech i said i was happy with my coverage under the CGA and didn't want an extended warrenty.
So he then went on to say that extended warrenty coverage has a guaranteed repair time of 7 days were as with the CGA their is no time restriction and in his experience "items have often taken 2-3 months to be repaired"
He also said i wouldn't be covered under the CGA for anything after 12 months in any circumstances.
At this point i explained some of the points of the CGA that he must have missed and quickly left with my laptop.
He is one of the worst salesman i have ever met.