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Topic # 135135 15-Nov-2013 13:21
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Communications and IT Minister Amy Adams sent this out today:


Communications and Information Technology Minister Amy Adams has today released the latest quarterly report on the Government’s ultra-fast broadband and rural broadband programmes.

An additional 21,000 end users gained access to fibre over the three months to 30 September 2013.

This means more than 320,000 end users are now able to connect to the Ultra-Fast Broadband (UFB) network in 26 towns and cities across New Zealand.

In addition, under the Rural Broadband Initiative (RBI), more 137,000 rural homes and businesses now have access to fast wireless broadband, and about 56,000 rural homes and businesses have access to improved copper broadband services.

Fifteen new towers were installed and 33 were upgraded by Vodafone under the RBI.

The report also shows that almost 1900 schools are now able to connect to fibre.

In addition, 38 of the most remote rural schools in New Zealand now have access to broadband capable of peak speeds of at least 10 megabits per second. This is about four times faster than previous services.

All up, more than 75 per cent of the overall programme target for schools able to connect to faster broadband has now been reached.

Over the last quarter, the number of customers signing up to a service under the UFB programme has jumped by about 42 per cent, taking the total number to more than 14,000.

This is in line with government expectations and overseas experiences at this early stage of deployment.
.

Note that out of 320,000 possible connections, only 14,000 are currently being used...






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  Reply # 934421 15-Nov-2013 13:32
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I still think that Chorus should have started with a "register your interest" type of page, so that they could install it where the demand is...

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  Reply # 934430 15-Nov-2013 13:48
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I would love to know the number of complex installs either to apartment MDUs or shared driveways.

And the install times from request to completion with a bell curve showing the longest to shortest time to install. Broken down by lfc.

That would make interesting reading too I suspect.

 
 
 
 


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  Reply # 934456 15-Nov-2013 14:19
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A breakdown on uptake by LFC would be great as well.

Talking percentages, my guess is the uptake on Chorus is significantly lower than that of UFF or North-power. Can't comment on Enable as I hear very little on what is happening down there.

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  Reply # 936574 18-Nov-2013 12:32
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The biggest problem with Enable is that not many of the major ISP's are offering their service through them yet.  i.e. Telecom is only trialling a few customers and Vodafone have told me they do not have an agreement with Enable yet.  In Rolleston we are limited to basically Snap & Orcon, despite what the website says.  We want to stay with Vodafone, so haven't signed up for fibre yet.  I know a lot of others in the same boat.  As soon as Telecom/Vodafone offer services everywhere that fibre is live, I reckon the uptake will 'explode' significantly.

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  Reply # 936576 18-Nov-2013 12:36
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Same sort of thing here in Whakatane; only Kinect and Orcon have agreements with Chorus so far, but Orcon still seems to be setting things up at their end. To top things off, Kinect's site seems to be offline... not a great sign!

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  Reply # 936625 18-Nov-2013 13:44
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plambrechtsen: I would love to know the number of complex installs either to apartment MDUs or shared driveways.


process of connection UFB for MDUs is a joke... it looks easy on Chorus website, but so bloody complex where no one doing any of the work with out each other consent.

I'm in the battle of getting UFB for our MDU apartment in AKL central. I've got all consents, approval, inspections and investigations (plan of building, etc) now (took only 5 months :D) and I was assured the architectures team in Chorus (or some contractors) would come up with a plan how individual apts will be connected some time in the new year :(

So meh I doubt our building will be connected within next 6 months :(




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  Reply # 936646 18-Nov-2013 14:28
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BogBeast: The biggest problem with Enable is that not many of the major ISP's are offering their service through them yet.  i.e. Telecom is only trialling a few customers and Vodafone have told me they do not have an agreement with Enable yet.  In Rolleston we are limited to basically Snap & Orcon, despite what the website says.  We want to stay with Vodafone, so haven't signed up for fibre yet.  I know a lot of others in the same boat.  As soon as Telecom/Vodafone offer services everywhere that fibre is live, I reckon the uptake will 'explode' significantly.


I agree that it would be better if Telecom/Vodafone were offering their service in Christchurch.  However as someone who moved their land/internet service from Telecom to Snap for UFB (100/50 plan) (I kept my mobiles with Telecom) because I got fed up with the delay and lack of info Telecom were providing on UFB, I wouldn't change a thing.  Snap have been brilliant and the speed of UFB has enabled me to enjoy a whole bunch of new services (mainly streaming sports etc.).

My advice - don't wait for anyone else, just jump on board with Snap (and I don't work for them or know anyone who does).

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  Reply # 936696 18-Nov-2013 15:16
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Otagolad:
BogBeast: The biggest problem with Enable is that not many of the major ISP's are offering their service through them yet.  i.e. Telecom is only trialling a few customers and Vodafone have told me they do not have an agreement with Enable yet.  In Rolleston we are limited to basically Snap & Orcon, despite what the website says.  We want to stay with Vodafone, so haven't signed up for fibre yet.  I know a lot of others in the same boat.  As soon as Telecom/Vodafone offer services everywhere that fibre is live, I reckon the uptake will 'explode' significantly.


I agree that it would be better if Telecom/Vodafone were offering their service in Christchurch.  However as someone who moved their land/internet service from Telecom to Snap for UFB (100/50 plan) (I kept my mobiles with Telecom) because I got fed up with the delay and lack of info Telecom were providing on UFB, I wouldn't change a thing.  Snap have been brilliant and the speed of UFB has enabled me to enjoy a whole bunch of new services (mainly streaming sports etc.).

My advice - don't wait for anyone else, just jump on board with Snap (and I don't work for them or know anyone who does).


Very much agreed,

 

I'm inclined to think that the reason a number of major players in the market are hesitating regarding fibre install availability is because even the largest LFC Chorus do not have a well defined install procedure and it is that it is infinitely increasing the background work for something that is equally profitable as standard ADSL services plus requires new handovers to be setup.

So far even the most efficient fibre installs are requiring an extraordinary amount of work from the ISP end to ensure it goes smoothly, This tends to be less of a problem with smaller companies who provision a lot more manually but for the larger companies this stresses their automated provisioning teams quite significantly and the delays just serve to irritate customers who often don't properly understand how a fibre install works.




Perpetually undecided.

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  Reply # 936813 18-Nov-2013 17:49
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I waited quite a while after it was available in my street to avoid having the teething problems. Apparently I had the first overhead install in Wellington, as Chorus had to go away and talk to Wellington Electricity to get rights to go up the power poles. They got that permission more than a week ago and I haven't heard anything yet, so I'm back to snap. I imagine it will take 2-4 months to get installed from the date I asked for it.

A guy I talked to at my alarm company said it took him three months to get it installed and working.

This is one reason most people aren't interested in UFB, too much frustration and hassle. Also, few benefits to most people.

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  Reply # 936816 18-Nov-2013 17:55
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No one knows about UFB...and if they do they can't get it....they've done a pretty poor job of educating the people who have it accessible.

 

The public knows about gigatown, which is a waste of time in comparison to educating about UFB that they can already access!!!!!

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  Reply # 936825 18-Nov-2013 18:04
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timmmay: I waited quite a while after it was available in my street to avoid having the teething problems. Apparently I had the first overhead install in Wellington, as Chorus had to go away and talk to Wellington Electricity to get rights to go up the power poles. They got that permission more than a week ago and I haven't heard anything yet, so I'm back to snap. I imagine it will take 2-4 months to get installed from the date I asked for it.

A guy I talked to at my alarm company said it took him three months to get it installed and working.

This is one reason most people aren't interested in UFB, too much frustration and hassle. Also, few benefits to most people.


Ah cmon, 1 week and you are complaining you haven't heard anything? You understand you aren't the only customer who wants it right? 

Were you around when the first ADSL installs started happening? Also took weeks/months etc. UFB is NEW (Relative to the technology you are speaking of). It's a HUGE and COMPLICATED thing. It's not significantly different in Australia, in fact the new GOVT will make it harder...

People need a reality check. Good things take time. Benefits take time to develop.


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  Reply # 936837 18-Nov-2013 18:21
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networkn: Ah cmon, 1 week and you are complaining you haven't heard anything? You understand you aren't the only customer who wants it right? 

Were you around when the first ADSL installs started happening? Also took weeks/months etc. UFB is NEW (Relative to the technology you are speaking of). It's a HUGE and COMPLICATED thing. It's not significantly different in Australia, in fact the new GOVT will make it harder...

People need a reality check. Good things take time. Benefits take time to develop.


I did expect it would take a couple of weeks or a month to get them back here to finish the job. I'm pretty surprised I was the first overhead install in Wellington though, or at least the first they tried to negotiate access rights to power poles for.

It is a complex install.

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  Reply # 936856 18-Nov-2013 19:11
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Behodar: I still think that Chorus should have started with a "register your interest" type of page, so that they could install it where the demand is...


I doubt that would've made a difference - fibre is installed on a neighbourhood scale, and I'm not sure that geeks (or potential fibre-users) cluster in the same neighbourhood. To date it seems like the location of schools has driven the rollout, as per CFH agreements

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  Reply # 936890 18-Nov-2013 19:49
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My neighbour two doors down had UFB installed last week. No idea which ISP he's with. (Palmerston North here.)

If I get a chance, I'll ask him how long the whole process took.




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  Reply # 937238 19-Nov-2013 12:11
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Otagolad:
BogBeast: The biggest problem with Enable is that not many of the major ISP's are offering their service through them yet.  i.e. Telecom is only trialling a few customers and Vodafone have told me they do not have an agreement with Enable yet.  In Rolleston we are limited to basically Snap & Orcon, despite what the website says.  We want to stay with Vodafone, so haven't signed up for fibre yet.  I know a lot of others in the same boat.  As soon as Telecom/Vodafone offer services everywhere that fibre is live, I reckon the uptake will 'explode' significantly.


I agree that it would be better if Telecom/Vodafone were offering their service in Christchurch.  However as someone who moved their land/internet service from Telecom to Snap for UFB (100/50 plan) (I kept my mobiles with Telecom) because I got fed up with the delay and lack of info Telecom were providing on UFB, I wouldn't change a thing.  Snap have been brilliant and the speed of UFB has enabled me to enjoy a whole bunch of new services (mainly streaming sports etc.).

My advice - don't wait for anyone else, just jump on board with Snap (and I don't work for them or know anyone who does).


Thanks for the advice - we may end up doing just that to be honest. A lot of guys at work are with Snap and have nothing but good things to say about them.

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