Hi
I am in central Napier and own my own property. It is on an old shared cross lease title with two other properties. We are the rear property with both other properties in front of us, one of which is a a rental the other is a holiday home with the owner rarely there.
We share a driveway on a flat section. All current services are provided via a service channel running from the street under the driveway to the house - we know this as we had to have new telco cabling laid about 5 years ago.
We have a home office and I work from home as a contractor 3 days a week and a fast internet connection is essential. Our street is one of the oldest in the city and copper based broadband is painfully slow (less that 1 mps up or down) so we have a local provider using air based broadband which give speeds in the 10+ range, but fluctuates and is fiendishly expensive - over $250 per month. So signing up to UFB is a no brainer right?
We have a great local provider and they submitted the request to Chorus. This was in September 2014. Our issue - our two absentee neighbours not willing to provide consent as they don't want our driveway dug up. Not a problem, we have the service channel and we sought independent legal advice to confirm this.
But No. Chorus' belligerence about insisting on a consent, that is not even necessary, BEFORE they even send their scoper out. I explained to Chorus Legal that we had the services in place, but they were unmoved. I then re approached the neighbours and gave them every reassurance that the driveway would not be touched and sent them they paperwork, of which they told me that they completed. Chorus claim they do not have it - frustrating when in reality THEY DO NOT NEED IT!
So if any one from Chorus, with some common sense is monitoring, can you please tell me how I can get our property scoped so we move forward with our UFB. One neighbour can't see the point of providing the consent (but had told me they have) as they are aware that it is not required. So can you please help, my next course of action is exploring legal advice or the local MP and I don't want to resort to this as it is time wasting for all parties involved.
So Chorus - are you out there? Can you help?