Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




49 posts

Geek
+1 received by user: 1


# 175705 9-Jul-2015 10:56
Send private message

Hi all

Is the below speed about right for VDSL?

Chorus guy installed a splitter on one of the telephone ports that is used but not another one. would this affect the speed?


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
5666 posts

Uber Geek
+1 received by user: 264

Trusted
Geekzone
Lifetime subscriber

  # 1339771 9-Jul-2015 10:56
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 1339803 9-Jul-2015 11:09
Send private message

Look at the modem xDSL sync line stats, Speedtest results don't add much value

 
 
 
 


8549 posts

Uber Geek
+1 received by user: 2933

Lifetime subscriber

  # 1339805 9-Jul-2015 11:11
Send private message

follow peter readers advice and post more info

also you should be using the jack point the tech installed it on, and nothing else except the modem should be plugged into it.



49 posts

Geek
+1 received by user: 1


  # 1339818 9-Jul-2015 11:22
Send private message

johnr: Look at the modem xDSL sync line stats, Speedtest results don't add much value


How do i get these stats?

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 1339857 9-Jul-2015 11:40
Send private message

Also if you want to speedtest please do over Ethernet not WiFi

8549 posts

Uber Geek
+1 received by user: 2933

Lifetime subscriber

  # 1339858 9-Jul-2015 11:45
Send private message

what device do you have?



49 posts

Geek
+1 received by user: 1


  # 1339859 9-Jul-2015 11:48
Send private message

Jase2985: what device do you have?


laptop, i just connected via ethernet cable and it helped, speedtest said 35mb

not sure how to do the other tests

 
 
 
 


27888 posts

Uber Geek
+1 received by user: 7375

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1339862 9-Jul-2015 11:50
2 people support this post
Send private message

So your first test was via WiFi? if so there is nothing wrong with your connection.



2091 posts

Uber Geek
+1 received by user: 849


  # 1339863 9-Jul-2015 11:52
Send private message

turneg01:
Jase2985: what device do you have?


laptop, i just connected via ethernet cable and it helped, speedtest said 35mb

not sure how to do the other tests


You will need to log on to your router's web interface and go to the DSL section - it will show the line sync speed (which is how fast the connection is between your router and the cabinet it connects to).





49 posts

Geek
+1 received by user: 1


  # 1339865 9-Jul-2015 11:55
Send private message

sbiddle: So your first test was via WiFi? if so there is nothing wrong with your connection.

yes



49 posts

Geek
+1 received by user: 1


  # 1339866 9-Jul-2015 11:56
Send private message

wasabi2k:
turneg01:
Jase2985: what device do you have?


laptop, i just connected via ethernet cable and it helped, speedtest said 35mb

not sure how to do the other tests


You will need to log on to your router's web interface and go to the DSL section - it will show the line sync speed (which is how fast the connection is between your router and the cabinet it connects to).




how can i log into the routers interface or are they all different?

8549 posts

Uber Geek
+1 received by user: 2933

Lifetime subscriber

  # 1339874 9-Jul-2015 12:17
Send private message

when i said what device do you have i mean what router do you have.

type your routers IP address into your web broswer, log in with the user name and password.
find the DSL/xDSL page (i would give you more info but i dont know what modem you have)
then find the up and down connection speed
post in this thread




49 posts

Geek
+1 received by user: 1


  # 1339926 9-Jul-2015 12:39
Send private message

Jase2985: when i said what device do you have i mean what router do you have.

type your routers IP address into your web broswer, log in with the user name and password.
find the DSL/xDSL page (i would give you more info but i dont know what modem you have)
then find the up and down connection speed
post in this thread




I called Trustpower

Got in to my router settings

36801 download
10360 upload

Does that seem reasonable speed?

Anyways of increasing the speed

 

 

 

 

 

 

 

 

 

 

 

 


8549 posts

Uber Geek
+1 received by user: 2933

Lifetime subscriber

  # 1339933 9-Jul-2015 12:46
Send private message

no way to increase your speed, its a best effort service and thats probably the best you will get.

you are connected at 36/10 so your speedtests should show about 33Mbps down

i suggect you connect your laptop to the modem and then test using an Ethernet connection because there is nothing wrong with the connected speed

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 1339951 9-Jul-2015 13:18
Send private message

turneg01:
Jase2985: when i said what device do you have i mean what router do you have.

type your routers IP address into your web broswer, log in with the user name and password.
find the DSL/xDSL page (i would give you more info but i dont know what modem you have)
then find the up and down connection speed
post in this thread




I called Trustpower

Got in to my router settings

36801 download
10360 upload

Does that seem reasonable speed?

Anyways of increasing the speed





 
 
 




What speed are you expecting over copper?

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32


Epson launches new 4K Pro-UHD projector technology
Posted 1-Jun-2019 15:26


Lenovo and Qualcomm unveil first 5G PC called Project Limitless
Posted 28-May-2019 20:23


Intel introduces new 10th Gen Intel Core Processors and Project Athena
Posted 28-May-2019 19:28



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.