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kiwifidget

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#285710 12-May-2021 08:11
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PLEASE USE THE CURRENT DISCUSSION: Outlook not displaying message content (geekzone.co.nz)

 

 

 

 

 

 

 

The overnight digital gremlins have been at work and turned my Outlook365 into a steaming pile of doodoo.

 

Yesterday, Outlook was working as it should.

 

This morning, it's not fit for purpose.

 

In the reading pane, I seem to be getting just the first line of text, and if the email is a whole image then I see nothing.

 

Its the same if I double-click the email to open it in its own window.

 

Its like this for all emails, not just the ones I received overnight.

 

And when I try to create an email, when typing in the message box, whenever I hit enter, the cursor moves down and the line I just typed disappears.

 

If I keep typing I end up with a completely blank message box.

 

There was an outstanding update, which I installed and then rebooted, but the issue remains.

 

 

 

Also lately it has been repeatedly asking me to identify myself, and I have to enter my PIN several times before it lets me continue using it.

 

This has been annoying but not the showstopper that the message display issue is.

 

I can view emails in their entirety if I use the inbuilt Windows mail app, but its not my preference.

 

 

 

Anyone else getting the same issues, and have it sorted? 

 

 

 

 





Delete cookies?! Are you insane?!


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Jiriteach
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  #2706370 12-May-2021 08:13
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Incident has been acknowledged by Microsoft and been investigated.

 

Incident information
Title: We're looking into a potential problem affecting email content within Outlook
ID: EX255650

Status
Investigating

Details
Title: We're looking into a potential problem affecting email content within Outlook

 

User Impact: Users may be unable to view email message content within Outlook.

 

More info: Initial reports indicate that Outlook on the web is unaffected and users with access to Outlook on the web can view email messages there while we work on a solution.

 

Current status: We're investigating a potential issue affecting users' ability to view email message in Outlook. We'll provide an update in 30 minutes.

 

Scope of impact: This issue could affect any user attempting to view an email message in Outlook.





-- opinions expressed by me are solely my own. ie - personal




Stu

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  #2706373 12-May-2021 08:16
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People often mistake me for an adult because of my age.

 

Keep calm, and carry on posting.

 

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