Configuration of Hauwei DN8245X6-10 for FibreMax One NZ

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Saap286

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#3366932 23-Apr-2025 21:50

Quick update - so apart from the cluster that is OneNZ not being able to run a bath let alone a business, and seemingly not being able to co-ordinate with Chorus (I was 300/100, then 900/500, then back to 300/100 and now back to 900/500 - all in 2 weeks. So that was fun.

More positive news:
1. Wife's new M4 iMac pulls 900-1GB easily about 15 m away from the router as the crow flies through a wall and some pots and pans in a pantry. Have to say - the M4 is one impressive bit of kit.

2. I pull about 1Gb, give or take, with a USBC - Ethernet adapter. Useful if I'm downloading a large file.

3. Streaming from eg BBC iPlayer is vastly improved - goes straight to hi def without buffering etc - no idea why it should be - but it is.

So thanks again @MaxineN - no need at all to buy a new router. DN8 works fine.

Internet provider? that's a different story. I see you use quik Max - not for me obviously - but figuring you know who's who in the zoo - how are their parent company in Timaru?

Oh - separately - Kogan working all fine now. Short codes are fine, I even get live transcription of visual voicemail. That is pretty cool.

So thanks for that - very much appreciated.

MaxineN

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#3366933 23-Apr-2025 21:56

I think the man himself should answer that @saf ;)

It's all the same network, it's just do you want to pay for phone support and have the option available for VoIP?

The Discord community (if you're into that) are full of helpful people like me.

Quic has had a ton of growth and it outgrew their expectations. They've also learned a lot and I could recommend them if you're interested in learning and being supported by like mind individuals such as myself. They also do step in when required and are proactive.

But I also say, if it ain't broke don't fix. Your connection with One NZ isn't broken.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

Saap286

39 posts

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#3366942 23-Apr-2025 22:23

Thank you

Ummm - well true enough it ain't broke ... at the moment.

I'm just waiting for the next omni-shambles. Only a matter of time.

I'd change providers just to get through to a NZ/ Australian tech, and not have OneNZ's awful hold music driving me nuts.

Don't need VOIP (does anyone even have a plug in phone anymore? ) - h/w phone support would be useful.

A few extra $ to save hours trawling around Discord when I hit a snag? - that is worth it too me.

Then again - I should probably educate myself at some stage.

Thanks for all your help. You really are great.

I'll look forward to hearing from the boss cocky himself.

Cheers
S.

saf

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#3366959 24-Apr-2025 06:13

Saap286:

Internet provider? that's a different story. I see you use quik Max - not for me obviously - but figuring you know who's who in the zoo - how are their parent company in Timaru?

MaxineN:

I think the man himself should answer that @saf ;)

I have been summoned! 🙌

In terms of the core network, Quic and Vetta operate on the same core backbone network (AS64073).

Quic is our self-service tech-savvy brand, with no formal support, but does give you the ability to self-diagnose your connection through ONT testing, authentication logs and the like, and the ability to self-lodge faults to the LFC if you need a tech to pay you a visit.

Vetta Online is our full-service ISP, which while operating on the same network, depending on the connection, you could be terminating onto different equipment. In terms of a service delivery, you maintain the same functionality as what's available with Quic, just with a bit less verbosity on authentication log datapoints, and no access to the tech-savvy Quic Discord community.
Of course this brand does come with more services that you'd expect from a telco, such as phone services and online presence services, and is backed by our support teams based our of our Timaru and Christchurch offices who are available via email/ticket and phone - or heck, even in person depending on the circumstance.

@MaxineN is right in that "if it ain't broke, don't fix it" for if you are happy with your current provider, however there is of course value in knowing that you've got the right support there to help you if things to go awry, whether that be akin to Quic's community-led approach, or a local kiwi support team. No-one likes being offline for an extended period of time, or told to turn things off and on again (even if that does help!) 😆

Hope this helps with you making an informed decision!

My views are as unique as a unicorn riding a unicycle. They do not reflect the opinions of my employer, my cat, or the sentient coffee machine in the break room.

Saap286

39 posts

Geek

#3367105 24-Apr-2025 11:25

@saf,

Thanks for appearing and talking the time to reply in detail. Very much appreciated.

I'll sign up with Vetta in due course.

For no better reason than Vodafone has consistently given me the shits, I really dislike their client interface, and I like being able to talk to someone with a NZ/AU accent if I really need to - and without feeling like I am in an episode of Black Mirror. Spend is more or less the same - so why not.

I'd go the Quic way - but doubt I have the heartbeats left to spend them on my own tech support.

Cheers
S.

ps - @MaxineN has been incredibly helpful and patient with me here. Makes a very welcome change.

Thanks again Max.

Saap286

39 posts

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#3388240 30-Jun-2025 14:38

@saf @MaxineN

Quick update

I churned over to Vetta - seamlessly from Vetta side - usual (ongoing) nightmare on OneNZ side (I swear, they are like Dementors - sucking every bit of joy out of you)

Vetta service is working well.

DN8 didn't play nicely in my hands - an hour later I ditched it in favour of my trusty GLiNet Opal Traver router. Had that up and running in about 1 minute.

Have a GLinet Flint 2 on the way. I like their stuff. Does what it says on the tin.

So thanks for all your help. Happily sorted now.

Cheers
A

ps - @saf - your may benefit from another support person or two. Seems like they are working their tails off. Slow to respond. No fault on their part and no criticism levelled - I expect they just have a heavy case load. Or someone was off sick. No biggie - just thought to mention it.

MaxineN

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#3388434 30-Jun-2025 18:42

Saap286:
ps - @saf - your may benefit from another support person or two. Seems like they are working their tails off. Slow to respond. No fault on their part and no criticism levelled - I expect they just have a heavy case load. Or someone was off sick. No biggie - just thought to mention it.

You're in good hands. Having met the team in person in Timaru during their new office opening, it's a team I'd want to work for. Passionate people who put their customers first.

They don't just share their values, they bloody well own it and show up.

They are what this country needs.

Saap286:
DN8 didn't play nicely in my hands - an hour later I ditched it in favour of my trusty GLiNet Opal Traver router. Had that up and running in about 1 minute.

As for the DN8, I wonder what issues you ran into. I've popped the DN8 on Vetta's network and I did notice a few issues (all IPv6 related so not really critical unless this really matters, then PPPoE is the fix).

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

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Saap286

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#3388439 30-Jun-2025 19:58

I think @saf should hire you in a flash. You would, imho, be a real addition to any team.

re DN8

My DN8 did not let me PPOE.
I know my Vetta service was set up as a DHCP, but for whatever reason whenever I tried to PPOE - it wouldn't let me enter my username and pw.

It also wanted to phone home via the ACS.

IPv6 was a no go. Not that I use it.

No doubt all ignorance and user error on my part.

H/w given my current utter disdain for OneNZ - it could have worked flawlessly - and still have a date with a can of petrol and a match. I really didn't want a daily reminder of their shitfulness.

Nice to buy a new toy anyway.

Oddly - and you may say there no logical basis for this - the Opal Travel router has two traits which seem to be odd for a modest travel router -firstly, it appears to give me better range and responsiveness than the DN8. Secondly - and really oddly - it is much quicker using VPN's - despite higher latency. Particularly one to Australia. No idea why that should be so.

I'm not 'a speed is every thing guy' - but dling a 25GB file at 90 MIBs is alot better than at 30MiBS.

I usually use nPerf - or I just down load a large file with JDownloader and see what it does there.

Be interesting when the Flint 2 turns up. AE6 will be fun.

Quick q: ny reason I should not DHCP as opposed to PPOE?

MaxineN

Max
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#3388442 30-Jun-2025 20:44

Re: phone home to the acs

It can't. It will try and fail spectacularly so don't worry. Will only work on One NZ's network.

DN8 can PPPoE, getting it configured to PPPoE is fiddly.

DHCP/IPoE works for IPv4 but you will not get a default route for V6. PPPoE will get you v6 (but you don't use it so this point is moot).

PPPoE vs DHCP? It's what works best for you. Just note that DHCP's lease time is at least 22 minutes so any downtime or router swaps? You're waiting a while. PPPoE is a tunnel and does require some offloading which a lot of routers can do just fine, if we were having this conversation 5 years ago, my answer would change.

Range of the opal vs the DN8, yeah the DN8 is pretty meh on range, (if you want 160mhz). Still very fast ;). VPNs is dependent on the network you're on. I know One NZ openly peers with many and so does Vetta, really depends what you're using and where it's going (Internet traffic can go one route one day and a different route another day).

The point is that it's your hardware, your choice on how you connect. That is true freedom.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

Saap286

39 posts

Geek

#3388447 30-Jun-2025 21:04

Thank you for your reply. Very helpful.

I’ll play around with PPOE tomorrow.

Have a lovely evening,

Rgds
Andrew

Saap286

39 posts

Geek

#3390056 5-Jul-2025 15:24

@MaxineN - Max would you mind if I message you?

There is a Vetta issue I want to talk about, but prefer not to publish.

No mad rush - at your convenience.

Cheers

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