Signed up with Unotelly, lost internet

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DamageInc

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#171841 2-May-2015 19:20

Hi,
Signed up with unotelly this evening, suddenly lost internet. Changed to the suggested DNS settings on the router,tried rebooting.

Reset router, still nothing.

I'm stumped please help someone.

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freitasm

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#1295854 2-May-2015 19:32

Remove the UnoTelly settings and reboot.

Did it work?

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DamageInc

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#1295856 2-May-2015 19:37

Yes I removed the DNS settings rebooted router, nothing so I reset still nothing.
With slingshot so I've even put their DNS settings in but nothing.

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freitasm

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#1295863 2-May-2015 19:54

I doubt it's UnoTelly - if the settings are gone from the router.

Have you rebooted your computer?

What if you do nslookup www.geekzone.co.nz 8.8.8.8 ?

What if you do nslookup www.geekzone.co.nz ?

What is the DNS your computer is using? Checked that it's using the router/DHCP?

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DamageInc

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#1295866 2-May-2015 20:07

freitasm: I doubt it's UnoTelly - if the settings are gone from the router.

Have you rebooted your computer?

What if you do nslookup www.geekzone.co.nz 8.8.8.8 ?

What if you do nslookup www.geekzone.co.nz ?

What is the DNS your computer is using? Checked that it's using the router/DHCP?

Rebooted PC now.
Did a nslookup using cmd for geekzone came back with can't find address for server www.geekzone.co.nz timed out.

PC set to get IP and DNS settings automatically.

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DamageInc

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#1295870 2-May-2015 20:24

When I reboot the router I check the connection stats and they show a link rate downstream and upstream etc

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DamageInc

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#1295895 2-May-2015 20:43

i dont know what the hell happened but its come back on. i swear it all happened straight after signing up with unotelly. apologies unotelly and thank you freitasm

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Aredwood

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#1297952 4-May-2015 22:13

You probably had bad entries in the DNS cache on your computer. Guessing they were caused by Unotelly. After changing the routers DNS settings back. The computer would have continued using the wrong entries Until they expired. Flush the DNS cache on the computer if you don't want to wait for the entries to expire.

Assuming you want your computer to use your normal DNS, and have Unotelly DNS on say a smart TV. Stick the Unotelly DNS into the router. And manually set your computer to use your ISP DNS servers instead of leaving it set to "obtain automaticly".

DamageInc

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#1298540 5-May-2015 17:44

Performed isolation tests on my phone jack points and found several that are faulty. Just happened to coincide with the unotelly signup.
On the point that does work unotelly works like a charm.

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webwat

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#1300993 8-May-2015 20:57

Im guessing you cleared the slingshot username/password or it became corrupted when you changed some of the settings. Try to reset and then setup everything again. If it works ok then put in the unotelly DNS again.

Time to find a new industry!