iPhone with Exchange Server

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dmitchell

8 posts

Wannabe Geek

#23933 11-Jul-2008 13:10

Sorry not sure if this is the best topic to post this in. Just got my new iphone and trying to connect to the exchange server. Get an error:

Unable to verify Certificate
The certificate from mail.*.co.nz for account """" could not be verified.

I click Accept and it says verification failed. Belive the issue is a problem with the security certificate but not sure why it says """". Hoping someone might be able to help

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194 posts

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#146757 11-Jul-2008 13:52

Maybe your SSL certificate for Exchange is self-signed (so it can't be validated), or it may have expired...

dmitchell

8 posts

Wannabe Geek

#146761 11-Jul-2008 13:58

Thanks very much for the help. Exchange is not something I have played around with too much especially the certificate side of things; our guy who does this side of things is away on leave for a while. Have checked in IIS under Exchange and the certificate shows it is issued to the mail server and until 2010. It is called an SSL certificate for OWA which I think sounds like what it should be.

I did read the following and wondered if this may be an issue? Not sure what the ActiveSync server name refers to?:

The iPhone might now warn you that it couldn’t validate your account. This is because it couldn’t correctly pick out your exchange server name. If this is the case, enter your server name in the window. Make sure you enter your ActiveSync server name, not the OWA server (as in Entourage) or the real Exchange server (as in Outlook).

**Update**

Have been checking some more and found out the Active-Sync directory did not have ssl authentication turned on. Enabled it and the iphone said the account had been verified in the setup screen. But if I go to my inbox it can't find any messages and am unable to send ' An error occured when delivering this message'. It also occassionally pops up and says it can't verify the certificate

magu

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BitSignal

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#146835 11-Jul-2008 15:33

dmitchell: Thanks very much for the help. Exchange is not something I have played around with too much especially the certificate side of things; our guy who does this side of things is away on leave for a while. Have checked in IIS under Exchange and the certificate shows it is issued to the mail server and until 2010. It is called an SSL certificate for OWA which I think sounds like what it should be.

I did read the following and wondered if this may be an issue? Not sure what the ActiveSync server name refers to?:

The iPhone might now warn you that it couldn’t validate your account. This is because it couldn’t correctly pick out your exchange server name. If this is the case, enter your server name in the window. Make sure you enter your ActiveSync server name, not the OWA server (as in Entourage) or the real Exchange server (as in Outlook).

**Update**

Have been checking some more and found out the Active-Sync directory did not have ssl authentication turned on. Enabled it and the iphone said the account had been verified in the setup screen. But if I go to my inbox it can't find any messages and am unable to send ' An error occured when delivering this message'. It also occassionally pops up and says it can't verify the certificate

It sounds like your Exchange server has a self-signed certificate. In that case, you might be out of luck. Try Googling for "iphone self-signed certificate exchange".

The other option is going to www.certificatesforexchange.com and just buying one. ;)

Saves a lot of hassle!

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

dmitchell

8 posts

Wannabe Geek

#147037 12-Jul-2008 09:38

Thanks for that. Managed to install the certificate on the iphone and got it working correctly. Only thing left now is to get my calendar to sync. It is syncing my personal calendar which I don't use since we just share a public calendar. Can't seem to find any way to change it. Be good if there was a way in exchange to tell it to use the public folder as default calendar

freitasm

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#147041 12-Jul-2008 09:58

Exchange ActiveSync syncs only personal folders, not shared folders.

ader

4 posts

Wannabe Geek

#148296 15-Jul-2008 21:05

is there a cheap application/plugin that will automatically copy calendar from public folder to a personal pst file?

ITVENUE

2 posts

Wannabe Geek

#148414 16-Jul-2008 08:58

If you have a self-signe certificate you can just get around the authorization error by saving your settings. Then go back into the configuration and turn off SSL. You should connect with no problem.
But I recommend going with a SSL cert you can a cheap one for around $30.00 USD

Equinox IT

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ITVENUE

2 posts

Wannabe Geek

#148416 16-Jul-2008 09:00

Hi ader,
Have you tried just exporting your shared calendar .pst then importing into your personal one?

freitasm

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#148419 16-Jul-2008 09:04

Also note I just posted in another thread that Apple's implementation won't sync anything but "Inbox" - so if you have server side rules moving incoming e-mail to specific folders, you won't have those on your device.

Also it won't work for meeting requests.

CraigC

40 posts

Geek

#148480 16-Jul-2008 12:57

freitasm:
Also it won't work for meeting requests.

Just got one of my work mates to set up a meeting. The request arrived on the iphone, I accepted and he got a response back.

ader

4 posts

Wannabe Geek

#148602 16-Jul-2008 19:10

Hi, I couldn't find how to copy manually from the public calendar to the personal one. I did see that you can copy to a personal folder but this creates a new calendar not update the default existing one. It would have meant the two calendars weren't synced. The cheapest option I have found is QSynchronisation a plugin that hopefully do what I require. Am testing it in the trial version. So far so good, it's copied the calendar, my iPhone has downloaded it and I've been able to accept and decline invitations fine... :)

tonyhughes

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#148634 16-Jul-2008 20:44

freitasm: Also it won't work for meeting requests.

Are you saying the iPhone cant respond properly to meeting requests?

*Crikey*

CraigC

40 posts

Geek

#148878 17-Jul-2008 15:17

tonyhughes:
freitasm: Also it won't work for meeting requests.

Are you saying the iPhone cant respond properly to meeting requests?

*Crikey*

It responds and updates fine.
The issue is that you cant create a meeting and invite people from the iphone.

tonyhughes

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#148883 17-Jul-2008 15:21

CraigC:
tonyhughes:
freitasm: Also it won't work for meeting requests.

Are you saying the iPhone cant respond properly to meeting requests?

*Crikey*

It responds and updates fine.
The issue is that you cant create a meeting and invite people from the iphone.

Ahhh... thats not quite so bad...

CraigC

40 posts

Geek

#149199 18-Jul-2008 16:19

Im having a couple of issues, one i know what the solution is but the other is a little annoyning.

If you running Exchange 2007 without SP1 attachments dont download. SP1 should fix this.
Second issue is that if im connected to our internal wireless network, push email stops working after a short period of time after a restart on the handset. Soon as i switch to 3G it starts working again.

Edit: Found out whats happening with my wireless issue. http://support.apple.com/kb/TS1868

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