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switched to 2degree vdsl 3 days ago, speed dropped from 40mb down to 10mb, can not get through to helpdesk, email is unanswered, not sure what to do at this point just stop paying?
Things already tried
Speed test is via Ethernet cable straight to modem, nothing else connected, you can see the vdsl is connected at 46.5 down, which ~ what we got via spark
speed test
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wratterus:
OK - that is a little odd. Your line speed does look to still be fine, but not throughput as you mention. Assume you have tested with multiple devices & over ethernet & WiFi & seen the same results?
If you test to a 2D server, is it the same also? You definitley sure your device is negotiating Gigabit to the modem?
Yeah all devices are running slow, thats why I tried unplugging everything, I assumed it was the modem, but the old modem gives the same result,
this looks suspicious... it really looks like a 2degree networking issue
you can see the 2 degree server switch
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And its gone again, must be an upstream issue some where...
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wratterus:
Would ddDLM not drop the line speed? That is a pretty significant change.
OP - can you 100% confirm the line speed is showing as 46/10 when the slow throuhput issue is occuring?
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Vocus
fast.com / netflix
google speed test!
its really noticeable trying to git push/pull to bitbucket etc
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