my 75yr old mother inlaw closed her account with slingshot and was sent a final account of $11.20 to be payed by the 24th of the month which she payed early on the 18th of the month, then recieved a demand from a collection agency for payment of the amount.when we contacted slingshot said they would not deal with it as it was in the hands of the collection agency.
The collection agency say they dont care they have a collection and will not contact slingshot we tried to send them a copy of the invoice and the reciept for payment they refused to give a email address and would not allow us to talk to the person who sent the bill.
we have now contacted the commerce commision and they are now considering whether they can look into the practices of slingshot and there collection agency.
Just a warning be very carefull with this company they openly scoffed at the idea that we might get this fixed.