6FIEND:KiwiNZ: As for administration, if you have spent many years administering welfare then I may listen to you.
So - unless someone is an expert in the "old way" of doing something, they cannot possibly have anything helpful or insightful to say about a new process?
At least I can now filter your commentary in the context of a known level of closed-mindedness...
Administering welfare is simply not just spreadsheeting, there are many variables and people involved.