BYD in NZ

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2405 posts

Uber Geek

#2958365 23-Aug-2022 17:17

Anyone seen the New Zealand service schedule costs from BYD ?

BYD in Australia, service schedule seems a bit off.
An extra $3100AUD in servicing costs over warranty period.
5K initial service is free, good, then you pay every 20K.

Buyers considering cancelling BYD EV orders after hidden $3100 cost revealed
https://www.youtube.com/watch?v=k0tch6robOE

The servicing charges seem to be high for just basic coolant, brake, wiper and tyre checks.
Transmission oil change at 40K seems way to soon given his experience of electric cars.

You bought an electric car expecting low service costs.
Electric Viking have wrong end of stick ?

SomePostman

139 posts

Master Geek

#2958368 23-Aug-2022 17:30

There's a lot of unhappy people that feel like the prices announced don't reflect their expectation of EV service cost. I've seen a few people on Facebook groups loudly announce they're cancelling their order... But a large majority of people haven't changed their opinion on the purchase. Electric Viking seems to have become a drama king that sensationalises social media comments.

In regards to NZ, the dealers set their price and may offer some kind of 3 year service package. We have to see what the local dealer announces.BYD NZ Brand Manager Warren Willmott had this to say on Facebook about the Aus pricing:

[I]

Firstly, New Zealand and Australia are totally different markets. Things like pricing and warranty are country specific - New Zealand is 1/10th the size of the Australian market to out things in perspective.

In New Zealand we have a full independent franchise distribution model. Dealers around the country set thier own labour rates, which do vary. BYD Auto New Zealand has provided our dealers with the minimum service requirements required to keep the vehicles in good working order and within manufacturers warranty specifications. Our recommend retail pricing for components and parts is, in my opinion, very competitive.
Consumable items like pollen filters are recommended to be changed every 12 months, however in lot of cases its probably not required every time. Not replacing pollen/cabin filters won't void warranty. Some dealers may include or exclude these in thier published service costs.
I recommend you speak to your dealer if you would like service quote.

robjg63

4098 posts

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#2958372 23-Aug-2022 17:46

I have seen prices mentioned for Nissan Leaf ($90 got mentioned somewhere) and people saying there is nothing to service on a Tesla (well they don't really have service shops do they). Someone who wants their car to be reliable does need to get the odd check.

There was a thread on GZ where someone was urging Hyundai (or Kia) EV owners to change the diff fluid (or whatever the term is for an EV. The manufacturer said it was sealed for life - but it sounds like a relatively cheap drain and refill every once in a while would greatly increase the life of the car.

In my mind, comparisons with MGs, Polestar, VW would be interesting and more appropriate.

Several hundred dollars at a dealer to get and check various nuts and bolts underneath the car doesn't go very far.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

tdgeek

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#2958374 23-Aug-2022 17:58

robjg63:

I have seen prices mentioned for Nissan Leaf ($90 got mentioned somewhere) and people saying there is nothing to service on a Tesla (well they don't really have service shops do they). Someone who wants their car to be reliable does need to get the odd check.

There was a thread on GZ where someone was urging Hyundai (or Kia) EV owners to change the diff fluid (or whatever the term is for an EV. The manufacturer said it was sealed for life - but it sounds like a relatively cheap drain and refill every once in a while would greatly increase the life of the car.

In my mind, comparisons with MGs, Polestar, VW would be interesting and more appropriate.

Several hundred dollars at a dealer to get and check various nuts and bolts underneath the car doesn't go very far.

Diff fluid? Arent they front wheel drive? A big plus with an EV is no transmission, and engine with 20 moving parts (vs 2000) so servicing is essentially wipers and tyres

Batman

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#2958377 23-Aug-2022 18:02

robjg63:
I have seen prices mentioned for Nissan Leaf ($90 got mentioned somewhere) and people saying there is nothing to service on a Tesla (well they don't really have service shops do they). Someone who wants their car to be reliable does need to get the odd check.

There was a thread on GZ where someone was urging Hyundai (or Kia) EV owners to change the diff fluid (or whatever the term is for an EV. The manufacturer said it was sealed for life - but it sounds like a relatively cheap drain and refill every once in a while would greatly increase the life of the car.

In my mind, comparisons with MGs, Polestar, VW would be interesting and more appropriate.

Several hundred dollars at a dealer to get and check various nuts and bolts underneath the car doesn't go very far.

I have a leaf there's nothing to service.

Maybe the fair comparison is vs Kia. Anyone knows their servicing schedule and cost

djtOtago

1153 posts

Uber Geek

#2958381 23-Aug-2022 18:10

tdgeek:

Diff fluid? Arent they front wheel drive? A big plus with an EV is no transmission, and engine with 20 moving parts (vs 2000) so servicing is essentially wipers and tyres

If you have one motor driving two wheels you will need a differential.

Front wheel drive cars still have a Diff.

Batman

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#2958389 23-Aug-2022 18:31

And what Nissan calls a gear reduction gear to get you to your top speed to match the motor top speed

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morrisk

364 posts

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#2958398 23-Aug-2022 18:57

I have owned from new a Hyundai Ioniq for 5 years and have just taken it in for service each time the car told me it was due for service. Service done at Brendon Foot where the car was bought. Car has now done 75,000km

Costs have been:

Sept 2018 $201.80

Aug 2019 $284.30

July 2020 $257.00

May 2021 $290.20

Feb 2022 $242.00

jarledb

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#2958401 23-Aug-2022 18:58

Looks like the service intervals are getting shorter and shorter. You will end up being asked to come in every month if that trends keeps up..

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robjg63

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#2958533 24-Aug-2022 08:31

morrisk:

I have owned from new a Hyundai Ioniq for 5 years and have just taken it in for service each time the car told me it was due for service. Service done at Brendon Foot where the car was bought. Car has now done 75,000km

Costs have been:

Sept 2018 $201.80

Aug 2019 $284.30

July 2020 $257.00

May 2021 $290.20

Feb 2022 $242.00

I'd be happy with servicing costs like that.

Just out of curiosity, did you ever have to get the reduction gear/diff fluid changed or checked?

There was a thread about this where there was discussion that manufacturers said it never needed doing and some had it scheduled.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

johno1234

2807 posts

Uber Geek

#2958567 24-Aug-2022 09:57

jarledb:

Looks like the service intervals are getting shorter and shorter. You will end up being asked to come in every month if that trends keeps up..

Looks like a 15,000k interval hit before the 12 months interval?

Surprisingly expensive for a BEV? What do they do on this service? There are no sparklugs, coolant, filters, belts, engine oil etc. Brake pads should last longer if using regenerative braking properly.

maoriboy

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#2958574 24-Aug-2022 10:06

jonathan18:
maoriboy:

If those prices are correct, that is ridiculous. I wonder how they will be able to justify those service costs when servicing on EV's is so much less than ICE vehicles?

@maoriboy: Out of interest, what are the servicing expectations on MG’s EVs? The BYD is often mentioned as the MG’s most obvious competitor, so would be an interesting comparison.

We had our 1st service back in July and it was a 12 month/20,000km check. I've got a photo of the checklist they went through and it was mainly checking things. They topped up the window washer fluids with Bugs Bar and did the battery SOH. For this it cost just under $190 if my memory serves me right. I have heard this cost varies depending on the dealership. When I get home tonight I will try and find the service schedule.

morrisk

364 posts

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#2958669 24-Aug-2022 11:47

johno1234:

jarledb:

Looks like the service intervals are getting shorter and shorter. You will end up being asked to come in every month if that trends keeps up..

Looks like a 15,000k interval hit before the 12 months interval?

Surprisingly expensive for a BEV? What do they do on this service? There are no sparklugs, coolant, filters, belts, engine oil etc. Brake pads should last longer if using regenerative braking properly.

Yes I think it is at 15,000km intervals.

What do they service is a good question - at the very first service they gave me an invoice that referred to changing oil etc - they clearly were using the standard invoice for an ICE.

The list on the invoice is just a lot of checks and then fluids like brake, windscreen, battery.

I think it probably is expensive but having come from driving a Volvo ICE that had done nearly 200,000km and being used to service invoices almost always approaching $1000 these invoices have been a relief!

morrisk

364 posts

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#2958671 24-Aug-2022 11:50

robjg63:

I'd be happy with servicing costs like that.

Just out of curiosity, did you ever have to get the reduction gear/diff fluid changed or checked?

There was a thread about this where there was discussion that manufacturers said it never needed doing and some had it scheduled.

Yes I had followed that thread but no I haven't done anything for my car but perhaps I should.

Technofreak

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#2958672 24-Aug-2022 11:50

Just been to get my car serviced and the dealer had a couple of demonstrators parked outside. Had a quick glance through the passenger window. Didn't take to the general dash presentation/styling at all. The dash might grow on you but not my cup of tea. Outside appearances looked OK though. Transporter with about half a dozen on drove past as I was leaving.

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