BYD in NZ

Forums › Transport (cars, bikes and boats) › BYD in NZ

1 | ... | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | ... | 20

2123 posts

Uber Geek

#2958731 24-Aug-2022 12:27

robjg63:

I have seen prices mentioned for Nissan Leaf ($90 got mentioned somewhere) and people saying there is nothing to service on a Tesla (well they don't really have service shops do they). Someone who wants their car to be reliable does need to get the odd check.

Most of Tesla's presence in NZ is Service Centres, with drive in SCs available in Auckland, Wellington and Christchurch. For places like Tauranga, Palmerston North, Dunedin and Queenstown they have Mobile Service techs that can take care of most things.

But no, Tesla has no service requirements on their vehicles, other than checking the brake fluid after a few years. Most other wear items are checked during a standard WoF.

Looking to buy a Tesla? Use my referral link and we both get credits

johno1234

2807 posts

Uber Geek

#2958736 24-Aug-2022 12:44

Technofreak:

Just been to get my car serviced and the dealer had a couple of demonstrators parked outside. Had a quick glance through the passenger window. Didn't take to the general dash presentation/styling at all. The dash might grow on you but not my cup of tea. Outside appearances looked OK though. Transporter with about half a dozen on drove past as I was leaving.

Kia and Hyundai share a platform for their EV6 and Ioniq5 BEVs, but I much prefer the look of the Kia interior over the very modernistic Hyundai. I am a bit old fashioned, perhaps.

Scott3

3970 posts

Uber Geek

Lifetime subscriber

#2958759 24-Aug-2022 13:34

ezbee:

Anyone seen the New Zealand service schedule costs from BYD ?

BYD in Australia, service schedule seems a bit off.
An extra $3100AUD in servicing costs over warranty period.
5K initial service is free, good, then you pay every 20K.

Buyers considering cancelling BYD EV orders after hidden $3100 cost revealed
https://www.youtube.com/watch?v=k0tch6robOE

The servicing charges seem to be high for just basic coolant, brake, wiper and tyre checks.
Transmission oil change at 40K seems way to soon given his experience of electric cars.

You bought an electric car expecting low service costs.
Electric Viking have wrong end of stick ?

That is an horrible video.

"Does this [gear reduction] oil really need to be changed: Actually no it doesn't" - Justified by the distance some Tesla's have driven, and statements on tesla's website.

"9 manufactures out of 10 that I have looked up say you don't ever need to replace gear reduction oil". I seriously doubt this:

Nissan leaf: USA manual calls for 15,000km inspections (some area's call for 180,000km replacement)
Kona electric: 120,000km replacement (+ 60,000km inspections in harsh conditions), and this seen as not enough
Mach-e 10 year / 240,000km

A decent chunk of it is basically saying "But tesla", and justifying why EV's shouldn't need to be serviced based on Tesla's website. This has some serious flaws:

- This is not a Tesla

- Tesla has designed for this approach - In terms of the reduction oil / fluid it uses a spin on filter to keep it clean, quite an unusual approach. Other brands don't use this approach, so the oil is likely to last less long.

- Tesla's basic warranty in nz for say a model y RWD is 4 years / 80,000km (5 / 100,000 km for airbags, and 8 / 160,000km for drive-train). So BYD (6 year, 150,000km warranty basic warranty is a lot better - but it does have weird exclusions with only 3y cover like infotainment & wheel bearings). If your model Y brake fluid gets contaminated (it's sucks water out of the air, so it will over time), which causes damage and the car needs repairs, as long as it has lasted more than 4 year's, that's on the owner....

- You really should be maintaining your Tesla (Tire rotation, replacement, wheel alignment's, break fluid check, cabin air filters, air con service, inspect suspension & stearing) etc. If you want to have a good ownership experience. The fact that Tesla only recommends this is kinda moot.

And bigger picture stuff

- With the servicing being fixed price, BYD needs to build in an allowance for inflation & an allowance for when cars fail inspection items (or just replace stuff like brake fluid, rather than inspecting it).

- You don't have to use the dealership to do the servicing to have warranty and CGA coverage in NZ, can use your local workship.

- While more expensive than the like's of MG (AU$268 per service for the first 6 years's (2 year / 24,000km), the cost is not actually terrible:

12 months/20,000km: $190.37
24 months/40,000km: $504.25
36 months/60,000km: $190.37
48 months/80,000km: $661.32
60 months/100,000km: $190.37
72 months/120,000km: $504.25
84 months/140,000km: $190.37
96 months/160,000km: $661.32

If one dealership services for the entire 8 year / 150,000km battery / drivetrain warranty period, you wouldn need the last one on the list, bringing the value down to AU$2431.30. $304 per year. With the warranty expired, some people would feel comfortable going third party with the last service, but if not the AU$3,092.62 will take you through to when the 9 year / 180,000km service become due (AU344/ service).

Frankly AU$300- $350 isn't a terrible average price for a dealership service. You generally get a nice loan car, and exterior clean / Interior valet. But it depends what is included. Would be a good deal if you get a new cabin air filter annually, braked fluid is done every 2 years, and reduction oil every 4 year's...

[edit] - personally prefer brands to take a more proactive approach to service, unlike what Hyundai did with the Kona / Ioniq, where a 120,000km reduction oil change is called for, but the oil is in poor condition from under 10,000km).

Must say in the context of car's I am a little apprehensive about lifetime Oils. They do degrade with use, and eventually will destroy the gearbox. Brands have simply worked out that this will be at a time where the vehicle will have seen a reasonable life by the time this failure happens. Suspect that some owners my like their cars to last longer than that.

Scott3

3970 posts

Uber Geek

Lifetime subscriber

#2958764 24-Aug-2022 14:00

Batman:

I have a leaf there's nothing to service.

Maybe the fair comparison is vs Kia. Anyone knows their servicing schedule and cost

I also have a leaf, and while the service requirements are low, they are not zero. Brackets are Nissan recommendations. More for hash conditions

Cabin air filter (every 24 months)
Break fluid replacement (every 24 months)
Reduction gear oil (inspect every year, some locations call for replacement at 180,000km)
Coolant (15 years / 200,000km, then every 4 years / 80,000km)
General inspections (stuff like suspension)

https://www.nissan-cdn.net/content/dam/Nissan/za/Maintenance/Leaf.pdf

morrisk:

Yes I had followed that thread but no I haven't done anything for my car but perhaps I should.

Based on the appearance of the oil that came out of a family members Kona, you really should.

Order a magnetic drain plug, and have the oil changed. Genuine oil is really expensive for some reason, but aftermarket oil is fairly cheap if you are worried about cost.

[edit] - This advice relates to Kia / Hyundai EV's with the FWD powertrain like Ioniq, Niro, kona. Basically it is to resolve a design issue where the magnetic filtration is either non existent, or poor. Shouldn't apply to other brand EV's.

ezbee

2405 posts

Uber Geek

#2958856 24-Aug-2022 16:11

Scott3,

BYD warranty exclusion is a bit concerning.
( So BYD (6 year, 150,000km warranty basic warranty is a lot better
- but it does have weird exclusions with only 3y cover like infotainment & wheel bearings).

Wheel bearings, I remember wheel bearing unreliability from old days, but that was many decades ago.
Would not expect a modern non off-roading car to have a problem in a decades if ever before retirement.
I've never heard of anyone having to bother with these this millennium, plus I tend to drive cars to high mileage myself.

Infotainment, this is a bit concerning as LCD touchpanels have caused problems for others.
A touchpanel and no buttons or knobs for basic controls has to work perfectly or its a big driver distraction.

lchiu7

6476 posts

Uber Geek

Trusted

#2958923 24-Aug-2022 16:55

ezbee:

Scott3,

BYD warranty exclusion is a bit concerning.
( So BYD (6 year, 150,000km warranty basic warranty is a lot better
- but it does have weird exclusions with only 3y cover like infotainment & wheel bearings)....

Infotainment, this is a bit concerning as LCD touchpanels have caused problems for others.
A touchpanel and no buttons or knobs for basic controls has to work perfectly or its a big driver distraction.

That is a concern especially since it has the rotating mechanism. THen again it could just be a bog standard LED panel that is easy to replace unlike the one in the Tesla Model S (and mahybe 3) that starts to leak inside.

Scott3

3970 posts

Uber Geek

Lifetime subscriber

#2958985 24-Aug-2022 19:10

lchiu7:

That is a concern especially since it has the rotating mechanism. THen again it could just be a bog standard LED panel that is easy to replace unlike the one in the Tesla Model S (and mahybe 3) that starts to leak inside.

My source was this Aussie article, so NZ could be different.

https://www.carexpert.com.au/car-news/byd-atto-3-australian-warranty-service-prices-confirmed

BYD will back its cars with a six-year, 150,000km warranty, and their batteries with an eight-year, 160,000km warranty – with battery life greater than or equal to 70 per cent.

A look at the warranty terms and conditions, however, reveals a range of different warranty periods. These include:

Electric motor, high-voltage assembly, motor controller: eight years or 150,000km
Lights, tyre pressure monitoring module, suspension, ball joints: four years or 100,000km
12V battery: one year or 12,000km
The infotainment system is covered under a three-year, 60,000km warranty, along with components like the shock absorbers, wheel bearings, USB charging port connectors, and AC/DC charging port assembly.

5 different lengths of cover for different components of the car. One wonders why the likes of the Wheel bearings & infotainment couldn't be included in the standard warranty. Neither are components that you would expect to fail after between the 3 & 6 year mark of ownership.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

trig42

5814 posts

Uber Geek

ID Verified

#2959357 25-Aug-2022 15:46

In the comments on this video:

The author mentions 3 years servicing for the Atto3 in NZ is $799

tdgeek

29749 posts

Uber Geek

Trusted

Lifetime subscriber

#2959386 25-Aug-2022 16:33

And I thought a plus of EV's is no servicing? Well, wipers and tyres.

old3eyes

9120 posts

Uber Geek

Subscriber

#2959398 25-Aug-2022 17:05

tdgeek:

And I thought a plus of EV's is no servicing? Well, wipers and tyres.

That's what Onestar keeps telling us all on the Stuff comments.

Regards,

Old3eyes

lchiu7

6476 posts

Uber Geek

Trusted

#2959471 25-Aug-2022 18:25

trig42:

In the comments on this video:

The author mentions 3 years servicing for the Atto3 in NZ is $799

Interesting. I just picked up mine also and the Wellington dealer said about $995 for 3 years. Can they be different across dealerships?

A lot of tech in the car and all kinds of beeps sounding when I drove it home. I am going to have to find a way to turn some of those off - like I think exceeding the speed posted speed limit :-(

THe dealer said the car comes with a Spark SIM good for 2G/month and for 5 (?) years but wasn't sure if the SIM could be swapped out.

Now to set aside time this weekend to take my wife through all the functions since it will be her car primarily.

As an aside I thought it would be cool to take a picture with a ribbon on top as they had ribbons there, but they dealer said they could not do that - BYD forbid it having seen a Facebook post where somebody did that. They said it's not their corporate culture. Of course there is nothing to stop me to buying a ribbon and taking my own pictures.

jonathan18

7413 posts

Uber Geek

ID Verified

Trusted

#2959513 25-Aug-2022 19:11

lchiu7:

Interesting. I just picked up mine also and the Wellington dealer said about $995 for 3 years. Can they be different across dealerships?

Yea, I’ve read in various places that the sales model in NZ means that each dealer will set their own prices. Here’s an example:

https://evsandbeyond.co.nz/nz-dealers-set-atto-3-servicing-costs/

Scott3

3970 posts

Uber Geek

Lifetime subscriber

#2959514 25-Aug-2022 19:15

tdgeek:

And I thought a plus of EV's is no servicing? Well, wipers and tyres.

A common misconception. (and part of the reason why people are so up in arm's about the Aussie service pricing)

As an example here is the service schedule for a leaf:

https://www.nissan-cdn.net/content/dam/Nissan/za/Maintenance/Leaf.pdf

Big things it calls for is Break fluid & cabin air filter every two year's, coolant at 15y / 200,000km.

This schedule has the gear oil being inspected every 2 years, others have replacement specified at 180,000km.

And of course inspect many of the same things that are covered in a WOF like suspension.

For the BYD Yuan plus (china name for the Atto3), below is the deal for china domestic sales:

The first free service for Yuan plus in China is at 6 months or 7500 km, Then every 1 year or 10000km. The battery pack and all the electricity modules are checked every service. Coolant is changed every 3 years or 30000 km. Pollen filter changed every 2 years or 20k km. Gearing oil changed every 6 years or 60k km. Brake fluid changed every 6 years or 60k km.

What exactly is in the Atto 3 service plan for NZ seems unknown.

But it will be some mix of inspections, pollen filter, coolest & gear oil. Perhaps:

20,000km: Inspections & cabin air filter

40,000km: above + coolent & Break fluid

80,000km above + Gear oil.

There are rumors that BYD has opted for a non conductive coolant, giving safety advantages in a crash situation, over competing brand's that have liquid cooled batteries with conductive fluid (most of them, the Nissan leaf being an obvious exception), a design choice that could drive up maintenance costs a bit.

lchiu7

6476 posts

Uber Geek

Trusted

#2959589 25-Aug-2022 21:02

jonathan18:

lchiu7:

Interesting. I just picked up mine also and the Wellington dealer said about $995 for 3 years. Can they be different across dealerships?

Yea, I’ve read in various places that the sales model in NZ means that each dealer will set their own prices. Here’s an example:

https://evsandbeyond.co.nz/nz-dealers-set-atto-3-servicing-costs/

So maybe you could take your car to a cheaper dealership for servicing?

jonathan18

7413 posts

Uber Geek

ID Verified

Trusted

#2959607 25-Aug-2022 22:24

lchiu7:

So maybe you could take your car to a cheaper dealership for servicing?

Aren’t there a very limited number of BYD dealers? And, for warranty purposes, wouldn’t you be required to use an authorised mechanic (likely to be those very dealerships)?

But, more importantly, are you liking the new car? Or are you like me, taking some time to get used to the differences?

1 | ... | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | ... | 20