Spark Wifi Calling imminent?

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Wifi Calling imminent?

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Ultimate Geek
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#2970799 21-Sep-2022 08:58

I've had this switched on for a couple of days on iOS 16.1

Noticed a couple of issues (yes, yes...on a beta....)

- keypad tones sent through to a menu didn't seem to register. once i switched off wifi they did

- had a bad handoff from 4G to wifi. Caller and I couldn't hear each other, again resolved as soon as I turned off wifi

Is this normal VoWifi behaviour?

For Spark folks on this thread, happy to feedback more formally if this is unexpected

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#2970817 21-Sep-2022 09:50

Not normal behaviour. DTMF Tones should always pass through - wifi calling or not.
Handovers should be nearly seamless too.

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#2970821 21-Sep-2022 10:04

alsta:

I've had this switched on for a couple of days on iOS 16.1

Noticed a couple of issues (yes, yes...on a beta....)

- keypad tones sent through to a menu didn't seem to register. once i switched off wifi they did

- had a bad handoff from 4G to wifi. Caller and I couldn't hear each other, again resolved as soon as I turned off wifi

Is this normal VoWifi behaviour?

For Spark folks on this thread, happy to feedback more formally if this is unexpected

From our testing we haven't seen any specific issues with DTMF and most popular services that make use of it - happy for you to DM me some examples. Handovers do work (in both directions) on our network, but rely on reasonable coverage during the boundary of the networks (i.e. if there is no cellular coverage at the edge of your wifi coverage call handover will fail). Was this failure a one off or is it reproducible ?

My comments and remarks are not necessarily of my employer.

alsta

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#2970840 21-Sep-2022 10:42

So far a one off - was as I came into driveway and wifi connected. Call didn't drop - I think actually I could still hear caller, they lost me until I turned off wifi. I'll DM you if I see any other similar situations.

DTMF might have been issue at other end - again, will keep an eye on it.

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Dulouz

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#2973067 26-Sep-2022 15:15

I’m on IOS 16.02 but Wifi calling isn’t working. Anyone else having issues?

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#2973117 26-Sep-2022 15:29

Dulouz: I’m on IOS 16.02 but Wifi calling isn’t working. Anyone else having issues?

@Dulouz It is not an issue SparkNZ has aways made it clear sometime in October for WiFi calling for iPhone

Feature can be enabled on iPhone but still not enabled on network side

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MikeB4

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#2973143 26-Sep-2022 16:14

Wifi calling activated on my Spark service last week. So it’s slowly rolling out. iPhone 13 Pro on iOS 16.02

Here is a crazy notion, lets give peace a chance.

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#2973151 26-Sep-2022 16:40

MikeB4: Wifi calling activated on my Spark service last week. So it’s slowly rolling out. iPhone 13 Pro on iOS 16.02

@MikeB4 are you sure? Maybe the feature can be enabled on the handset does not mean it is on network side

As above Spark has made it very clear that service is not active for iPhone handsets