A friend of mine purchased a brand new iPhone 4s through a Telecom store.
Five hours later it died!
She took it back to the store and they said they will need to send it away for a couple weeks to get it fixed...
I was under the impression that if your phone was under X amount of days old that Telecom did a replacement rather than repair?
Perhaps that was a Gen-i corporate account perk?
Has anyone else heard of replacement over repair?