Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




96 posts

Master Geek


#208857 2-Mar-2017 14:40
Send private message

We are about to jump in the exciting new future as we move from ADSL to Fibre, cabling has begun and a recent flyer from Enable says should be done by the end of March.

 

We are currently with VF and have just finished a 1 yr contract.

 

From I can see VF Fibre X is slightly cheaper than the Spark equivalent, but Spark offer Lightbox and Netflix (for a year).

 

Any thoughts out there??

 


Cheers

 

DR


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4 | 5 | 6
1079 posts

Uber Geek

Trusted

  #1728941 2-Mar-2017 14:42
Send private message

Go Spark, Vodafone Fibre X isn't fibre, It's the old Telstraclear cable network which is inferior to the UFB network.

 

 

 

 


1759 posts

Uber Geek
Inactive user


  #1728960 2-Mar-2017 15:03
Send private message

IMO keep away from Vodafone at all costs due to their appalling customer service. Look at length of previous forums under Vodafone for more information.


 
 
 
 


1625 posts

Uber Geek


  #1728963 2-Mar-2017 15:19
Send private message

As mentioned FibreX isn't real fibre, if you want real fibre you'll want a company that isn't Vodafone.

 

Why not explore the other options out there as well? There's quite a few dozen ISPs you can choose from.


259 posts

Ultimate Geek


  #1729036 2-Mar-2017 17:10
Send private message

Vodafone do real fibre too, not just their hybrid fibre x. I've never had any issues with it or their customer service.




.............................................................

simple logic.


7015 posts

Uber Geek

Trusted
Lifetime subscriber

  #1729047 2-Mar-2017 17:30
Send private message

keepitwarm: Vodafone do real fibre too, not just their hybrid fibre x. I've never had any issues with it or their customer service.

 

I'll preface this by saying that I have not done any investigation into the cause, but my parents are on real Vodafone fibre, using the supplied router, and it seems to be plagued with "micro-outages". Often when I'm around there I'll try to do something on my phone and will get a delay of sometimes 10-15 seconds before anything happens.


4499 posts

Uber Geek

Trusted

  #1729051 2-Mar-2017 17:39
Send private message

Behodar:

 

keepitwarm: Vodafone do real fibre too, not just their hybrid fibre x. I've never had any issues with it or their customer service.

 

I'll preface this by saying that I have not done any investigation into the cause, but my parents are on real Vodafone fibre, using the supplied router, and it seems to be plagued with "micro-outages". Often when I'm around there I'll try to do something on my phone and will get a delay of sometimes 10-15 seconds before anything happens.

 

 

 

 

I thought Vodafone wouldn't install UFB where HFC was available?

 

TBH I wouldn't go with them anyway. Worst call center of the lot to deal with. Spark just win all round as far as I'm concerned.


5164 posts

Uber Geek


  #1729076 2-Mar-2017 18:28
Send private message

I wouldn't go anywhere near any Vodafone landline-based service (voice or data). Got Spark here and never thought about changing once.


 
 
 
 


2270 posts

Uber Geek


  #1729134 2-Mar-2017 21:18
Send private message

Would also suggest Bigpipe or Skinny if you have no need for a landline, otherwise people are generally pretty happy with Spark UFB.

 

Vodafone only install Enable fibre if their cable (FibreX) network isn't available


1625 posts

Uber Geek


  #1729153 2-Mar-2017 21:52
Send private message

Yabanize:

 

Skinny

 

 

If you get 100/20 naked fibre, Skinny is $68 , and Spark is $105.

 

If you go for Skinny and pay for Lightbox and Netflix yourself, at $13 and $15 respectively, you're still $9 better off. cool


9616 posts

Uber Geek

Lifetime subscriber

  #1729208 3-Mar-2017 05:50
Send private message

confirm whether vodafones offering is fibre x which is cable or fast fibre. 2 completly different products.

 

either way though i would steer clear of them.


547 posts

Ultimate Geek

Lifetime subscriber

  #1729213 3-Mar-2017 06:50
Send private message

chevrolux:

Behodar:


keepitwarm: Vodafone do real fibre too, not just their hybrid fibre x. I've never had any issues with it or their customer service.


I'll preface this by saying that I have not done any investigation into the cause, but my parents are on real Vodafone fibre, using the supplied router, and it seems to be plagued with "micro-outages". Often when I'm around there I'll try to do something on my phone and will get a delay of sometimes 10-15 seconds before anything happens.



 


I thought Vodafone wouldn't install UFB where HFC was available?


TBH I wouldn't go with them anyway. Worst call center of the lot to deal with. Spark just win all round as far as I'm concerned.



I managed to get them to install UFB without any mention of having to go on the HFC network. But, I may have just slipped through the cracks.

FWIW, I've found my connection to be very reliable, and the help desk to be good at sorting out issues if they do arise (e.g. Chorus managed to disconnect me, when working in the pit up the road). That said, I've heard of plenty of bad customer services experiences through friends.


873 posts

Ultimate Geek


  #1729259 3-Mar-2017 08:34
Send private message

I've been on Vodafone cable, have been since Telstra days (when it was the fastest thing out there). It's the only Vodafone service I have. Apart from the great slowdown/congestion issue, which didn't affect me all that much, I've had reliable service. The help desk, on the one or two occasions I've used it, was ok.

Until we get real fibre where I live, currently unscheduled, I'll be sticking with cable.




BlinkyBill


6434 posts

Uber Geek


  #1729272 3-Mar-2017 08:47
Send private message

Spark has fibre
Vodafone has alt-fibre

1175 posts

Uber Geek

Subscriber

  #1729318 3-Mar-2017 10:26
Send private message

Wow, there is a lot of VF haters.

 

 

 

My understanding: VF allow you to connect to any fibre provider, as long as you have had fibre before OR you don't live in a Fibre X area. (I.E. if you really want VF fibre in a FibreX area, sign up with big pipe, then transfer to VF UFB).

 

I have VF Chorus fibre 1G, paying $49.99 per month for six months, then $129 for remaining 18 months.

 

Speeds have been fantastic (download reached 54MB/s the other night from overseas).

 

Plus VF have Suresignal if you need extra coverage.

 

Basically though, if you have a Spark mobile, choose Spark, if you have a VF mobile choose VF, if you have a 2D mobile choose 2D. All big companies, have big call centers and wait times. I deal with Spark and VF regularly, and previously dealt with 2D.

 

The Spark automated voice prompt is so fricken annoying, especially when you just want to talk to a real person.

 

I have gotten pretty good with communicating with VF, their shop reps are awesome (Lampton Quay), their twitter is responsive, and call times haven't been too bad lately.

 

In my experience, VF is more reliable (they obviously use better hardware partners ;) )-  no one wants a dead internet or mobile service. But Spark does have better coverage in areas like Taupo, and more 700MHz 4G.

 

Oh and VF roaming is awesome compared to other providers. - $5 per day to use your data/calls and texts when overseas. 


615 posts

Ultimate Geek

Trusted
Vodafone NZ

  #1729319 3-Mar-2017 10:28
Send private message

Thanks for the love!





Channel Manager, Help & Support @ Vodafone NZ


 1 | 2 | 3 | 4 | 5 | 6
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

OPPO Find X2 Lite brings flagship features to mid-range 5G smartphone
Posted 29-May-2020 12:52


Sony introduces the digital camera ZV-1 for content creators
Posted 27-May-2020 12:47


Samsung Announces 2020 QLED TV Range
Posted 20-May-2020 16:29


D-Link A/NZ launches AI-Powered body temperature measuring system
Posted 20-May-2020 16:22


NortonLifeLock Online Banking Protection now available for New Zealand banks
Posted 20-May-2020 16:14


SD Express delivers new gigabyte speeds for SD memory cards
Posted 20-May-2020 15:00


D-Link A/NZ launches Nuclias cloud managed network solution hosted in Australia
Posted 11-May-2020 17:53


Logitech introduces new video streaming solution for home studios
Posted 11-May-2020 17:48


Next generation Volvo cars to be powered by Luminar LiDAR technology
Posted 7-May-2020 13:56


D-Link A/NZ launches Wi-Fi Certified EasyMesh system
Posted 7-May-2020 13:51


Spark teams up with Microsoft to bring Xbox All Access to New Zealand
Posted 7-May-2020 13:01


Microsoft plans to establish its first datacenter region in New Zealand
Posted 6-May-2020 11:35


Genesis School-gen has joined forces with Mind Lab Kids
Posted 1-May-2020 12:53


Malwarebytes expands into privacy with fast, frictionless VPN
Posted 30-Apr-2020 16:06


Kordia to donate TV airtime on Channel 200 to community groups
Posted 30-Apr-2020 16:00



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.