A colleague arrived home (not cross leased) to find that the phone line has been separated from the overhead power lines, a new phone line has been put up to their property and new equipment has been installed adjacent to the original termination point on the soffit.

Neighbors on the street state that a  subbie (Chorus ID) knocked on their door and asked if they could get access to do the install on their property, which they then consented to. Since my colleague was at work the subbie simply went onto the property and did the work. Neither my colleague nor their neighbor had received any prior notice of this maintenance work being required.

This didn’t sound right to me, I did some research and I can’t find anything which should be heeded by vendors who have equipment in or on a house in NZ.

I’m interested to know - should this work have been undertaken without giving prior notice to the home owner and without consent for property access? What are the rules for this here in NZ? Thanks!